21st Century Customer Service Number

21st Century Insurance, a part of the Farmers Insurance Group of Companies, has structured its customer service to cater to the evolving needs of modern policyholders. Their customer service framework is designed to assist multiple channels, ensuring that customers can reach out in a manner that suits them best. Here’s an overview of their customer service offerings.

21st Century Insurance Phone Numbers

To engage with 21st Century Insurance for any policy-related service, customers can utilize the dedicated customer service phone number, 1-800-241-1188. This line facilitates direct communication for policy inquiries and service requests. 

Additionally, 1-888-244-6163 is set aside specifically for filing and managing claims, providing a streamlined process for customers needing assistance after an incident. 

For those interested in auto insurance, the auto sales department can be reached at 1-800-807-9458, where prospective buyers can discuss coverage options, discounts, and the insurance rates that 21st Century Insurance offers. 

21st Century Insurance Email Correspondence

21st Century Insurance acknowledges the digital era by offering email support for claims processing. 

Customers are invited to send their claim inquiries to myclaim@21st.com. This email provides an alternative to phone calls, catering to customers who prefer digital correspondence. The convenience of email allows policyholders to communicate on their own schedule, ensuring that the insurance provider is accessible to everyone.

21st Century Insurance Mailing Addresses

Recognizing the need for a physical correspondence option, 21st Century Insurance maintains PO Boxes for both payments and policy communication. This traditional method is essential for those without access to digital payment methods or prefer to handle financial transactions via regular mail.

Payments can be securely mailed to:
PO Box 7142
Pasadena, CA 91109-7142

For non-payment-related policy correspondence:
PO Box 15510
Wilmington, DE 19886-9252 

21st Century Insurance Platform

The official website of 21st Century Insurance serves as a digital hub where customers can perform a myriad of tasks. The site offers the convenience of managing one’s policy, paying bills online—a handy feature for those who would rather not use a credit card over the phone—filing claims, and reviewing auto insurance quotes. This online service platform indicates the company’s commitment to accessibility and customer satisfaction, as it enables policyholders to access services around the clock from anywhere in the United States.

Additional Customer Service Number

The insurance company has established another customer service number, 1-888-314-4328 for comprehensive customer support. This number reflects 21st Century Insurance’s commitment to providing exceptional service and support to their policyholders. It’s a direct line to customer service representatives who can assist with queries ranging from auto insurance coverage to homeowners insurance, demonstrating the company’s financial strength and dedication to customer satisfaction.

21st Century Insurance Social Media Engagement

In today’s interconnected world, 21st Century Insurance maintains an active and responsive presence on various social media platforms, including Facebook, Twitter, and LinkedIn. This allows the company to stay engaged with customers, offer support, share valuable information on insurance coverage, and even provide insights into the industry. It’s a modern approach to ensuring customers feel heard and connected to their insurance company.

Twitter: http://twitter.com/21stCenturyAuto

Facebook: http://www.facebook.com/21stcenturyinsurance

LinkedIn: https://www.linkedin.com/company/21st-century-insurance 

Other 21st Century Customer Service Numbers

Here are all the customer service numbers for 21st Century Insurance:

• Policy Service: 1-800-241-1188
• Claims Department: 1-888-244-6163
• Auto Sales: 1-800-807-9458
• Toll-Free Number: 1-888-244-6163
• Customer Service: 1-855-200-5357, 1-888-314-4328, 1-866-342-2045, 1-888-535-9410, 1-877-401-8181, 1-877-310-5687, 1-877-240-3020
• Non-California Residents: 1-866-447 2611
• Claims: 1-877-217 1389

You can also contact 21st Century Insurance through email at myclaim@21st.com. 

21st Century Insurance Customer Service Number FAQs

What types of insurance does 21st Century offer?

21st Century offers auto, homeowners, and life insurance, as well as health insurance and coverage options for drivers in the United States.

What are the hours of operation for 21st Century Insurance customer service?

The hours of operation for customer service can vary, but many 21st Century Insurance customer service lines are available 24/7 for emergency assistance and claims reporting. For non-urgent policy services or inquiries, they typically provide service during standard business hours. 

How can I contact 21st Century customer service?

Customers can contact 21st Century customer service via phone, email, social media, or regular mail. The customer service phone number is (888) 244-6163.

How do I download the 21st Century mobile app?

The 21st Century mobile app can be downloaded from Google Play or the App Store. It is available for Android and iOS devices.

What does the 21st Century mobile app allow me to do?

The 21st Century mobile app allows customers to pay insurance bills, access policy information, file claims, access roadside assistance, and view their insurance ID card.

Does 21st Century offer discounts to customers?

Yes, 21st Century offers discounts to customers, and its rates are competitive with other car insurance companies.

What is the financial strength rating of 21st Century?

21st Century has a financial strength rating of “A” from JD Power.

How can I file a claim with 21st Century?

To submit an auto claim online, customers can visit the 21st Century website or use the mobile app. Customers can also call the claims services phone number at 1-888-244-6163.

Can I use any repair shop when I have an accident?

Yes, customers can have their vehicle repaired in the facility of their choosing.

Does 21st Century offer antique or classic car auto insurance?

Yes, 21st Century offers insurance for the 21st Century Insurance Classic Auto program, which is underwritten by Foremost.

What is the Better Business Bureau rating of 21st Century?

21st is accredited by the Better Business Bureau and has a rating of A+.

About 21st Century

21st Century is an insurance company that offers auto, homeowners, and life insurance, as well as health insurance and coverage options for drivers in the United States. The company has a customer service phone number available 24/7 for claims services and roadside assistance. Customers can also contact 21st Century through regular mail or social media. The company has a financial strength rating of “A” from JD Power and is accredited by the Better Business Bureau 21st Century offers discounts to customers, and its rates are competitive with other car insurance companies. The company has help point claim services and offers an accessibility statement for California residents 21st Century has won awards for its customer satisfaction and has been recognized by the National Association of Insurance Commissioners.

21st Century Insurance Services Offered

21st Century Insurance primarily provides auto insurance, offering a range of coverage options to accommodate various types of drivers in the United States. The company has a reputation for focusing on auto insurance products, including liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), uninsured/underinsured motorist coverage, and medical payments coverage.

In addition to auto insurance, 21st Century has historically offered other types of insurance either directly or through partnerships with other insurers, including:

• Homeowners Insurance: Protecting homeowners against damage to their homes and personal property, and offering liability coverage.
• Life Insurance: Offering financial protection to beneficiaries in the event of the policyholder’s death.
• Health Insurance: Covering medical expenses and offering wellness protection.
• Renters Insurance: Providing coverage for personal property within rented properties, along with liability coverage.
• Flood Insurance: Protecting against the loss due to flooding, which is not typically covered under standard homeowners’ policies.
• Mobile Home Insurance: Coverage designed specifically for mobile home owners.
• Specialty Homeowners Insurance: Providing coverage for homes that do not fit the standard homeowners’ policy mold, such as older or historic homes.
• Motorcycle Insurance: Offering protection similar to auto insurance but designed for motorcycles.

It is important to note that the availability of these insurance types can vary, and some of them might be offered in collaboration with other insurers within the Farmers Insurance Group of Companies. The availability of these insurance products can vary based on geographic location within the United States and other factors. It’s also possible that 21st Century partners with other companies to offer certain types of insurance, such as life and health insurance. For the most accurate and current information, it’s best to contact 21st Century Insurance directly or visit their official website.

21st Century Headquarters Location Map