Babies R Us is the baby products division of Toys R Us and has dedicated customer service numbers. We will find out the best number to call depending on whether you need to return a product, have not received an order or are having trouble purchasing a gift card.
The company also operates a live chat option, which is handy for people who don’t want to make a phone call. We will show you how to get in touch with a live online consultant.
We will also show you how to contact the company via email if you require help using the Babies R Us website or have another non-urgent inquiry. Furthermore, we will show you how to navigate the company’s customer support website.
Babies R Us Customer Service Number
If you are wondering when your order will arrive, what payment options the company accepts, or how to return a product, then you can call customer service on 1-800-869-7787. This number is available 7 am to 1 am EST, Monday to Friday.
If you are wondering “when will my gift card arrive,” or are having trouble ordering a gift card then call 1-844-441-3751.
Babies R Us Email Address
For answers to non-urgent inquiries, such as how to change your account’s payment method or how to update your shipping address simply send an email to Corp.GuestServices@toysrus.com. You should expect a response within one business day.
Babies R Us Mailing Address
To give feedback about a Babies R Us product, consider mailing the company at:
Toys“R” Us, Inc.
One Geoffrey Way
Wayne, NJ 07470
You likely won’t receive a reply for at least 1-2 weeks. That’s why this contact method is not recommended for urgent inquiries.
Babies R Us Live Chat Support
If you cannot log into your account or are wondering when your order will arrive, then you can make use of the company’s online chat option. Just navigate to https://www.toysrus.com. At the top right of the page, you will see a “help” button. Click on this, and a live chat option will appear. If there is a green dot next to the live chat option, then a consultant is currently online and ready to assist you. If not you will have to try back at another time or give the company a call.
The online consultants are real people, and they will ask a range of discovery questions to determine the nature of your inquiry. They are friendly, professional, and respond to messages within seconds.
Babies R Us Customer Support Website
The company has a variety of different support pages depending on the specific issue or inquiry.
Babies R Us Social Media Accounts
The company operates a range of social media accounts.
For Facebook, visit https://www.facebook.com/babiesrus
For Twitter, visit twitter.com/BabiesRUs
For YouTube, visit https://www.youtube.com/babiesrus
For Google+, visit https://plus.google.com/communities/110333341358508842822
For LinkedIn, visit https://www.linkedin.com/company/babies-r-us
About Babies R Us
Babies R Us is the babywear sub-brand of Toys R Us. Its range includes clothing, sleepwear, toys, and other products for babies, infants, and toddlers.
In 1996 the first Babies R Us location opened in New York. Since then it has grown to over 260 locations across the US. Its parent company, Toys R Us, was first founded in 1948 when Charles P. Lazarus started a children’s furniture store. Toys R Us now has around 800 locations in the US and another 800 locations globally.
The company headquarters are located at Toys R Us, Inc., 1 Geoffrey Way, Wayne, NJ 07470-2030 USA.