EDD is a division of the California State government that focuses on Employment Development and related services. Since they mainly provide a service, they work hard to maintain multiple avenues of contact through options like their customer service phone number. They work hard to provide the best information to both employees and employers. When you get into contact with a service representative they can help answer questions about tax laws and forms, resolve problems with benefits or leave, and help you get an overall understanding of your employment rights.
EDD Customer Service Phone Number
One of the quickest ways to reach a service agent is by phone. To make it more convenient for customers, they provide multiple phone numbers that each correspond to a specific inquiry you may have. These categories include disability, payroll taxes, unemployment insurance, and paid family leave. You can call any of the following numbers between 8 AM and 5 PM (PST), Monday through Friday.
For help with Disability Insurance, call 1-800-480-3287
For help with Employment Taxes, call 1-888-745-3886
For help with Paid Family Leave, call 1-877-238-4373
For help with unemployment Insurance, call 1-800-300-5616
For Workforce Services, call 916-654-7799
EDD Email Address
Although they do not provide a traditional email address, EDD provides a convenient contact form so that you can provide your information along with your message and categorize it for the most efficient support. You can send in your message and get helpful answers for questions relating to your employment benefits, your disability insurance, or even taxes. To send an email visit, https://askedd.edd.ca.gov/.
EDD Mailing Address
For some, it is more convenient to send inquiries or complaints in the mail. Although it is not the quickest option, it can be helpful if your issue does not need immediate attention. It will allow you to avoid waiting on hold and will give the service agent enough time to give you a thorough answer to the issue you are facing. When a representative receives your message, they will research the best methods and answers, then send you a response in the mail. This may take a few days. If this is the option you choose, you can expect to be helped in a variety of ways, including information about taxes and benefits, as well as paid leave and unemployment. To send mail, use the following address.
Employment Development Department
PO Box 826880
Sacramento, CA 94280-0001
EDD Office Locator
If you would rather speak to a live person face to face, then you can use the convenient office locator to find the closest representative. This can be a quick way to get help, as you do not have struggle with indirect forms of communication. You are able to stop by and get the direct and immediate help that you need. To search for locations, visit http://www.edd.ca.gov/Office_Locator/.
EDD Support Site
When you need help outside of business hours, then your best bet is to look on the EDD support site. There you will find frequently asked questions addressing topics like how to file a claim or understand your employee benefits. This is a very convenient option and you may even find that you did not need to talk to a support agent after all. To visit the site, visit http://www.edd.ca.gov/. There you can navigate through their well-organized site and find the answers to your problems.
EDD Social Media
One of the easiest ways to get into contact with both support agents and other customers is through social media pages. No matter what time of day it is, you can explore the posts about recent news and questions that other customers have had. If that doesn’t answer your questions, you can make your own post and look for the insightful feedback that you will receive. Use the following links to visit your media site of choice.
To view their Facebook, visit https://www.facebook.com/californiaedd.
To follow them on Twitter, visit https://twitter.com/CA_EDD.
To view helpful videos on YouTube, visit https://www.youtube.com/user/CaliforniaEDD.
EDD is providing support to employees and employers across California. They seek to develop their employment capacity and make sure you are taking advantage of your rights and benefits. They make it easy to file claims about insurance and unemployment benefits. Their service representatives are available to make sure the problems you are facing are resolved.