Catering to a younger range of clients, Express, Inc is an American fashion retailer headquartered in Columbus, OH. They describe themselves as being a fashion-forward apparel brand with a supportive and enthusiastic style community. Their fashion choices are associated with those seeking self-expression and inspiring confidence. They’re known for leading the latest trends with fashions aimed at real-life versatility.
Express Customer Service Number
The Express Customer Service number is an effective access point for those looking for support for questions about their orders. You can also find information about their product lines, processing returns, and how to apply for the Express Credit Card through this line. It operates from 7 am to 12 Midnight EST, seven days a week.
Express Customer Service Number: 888-397-1980
Express Credit Card Customer Service
Monday – Saturday 8am-9pm ET
Automated Systems – 24 hours, 7 days a week
Public Relations: 1-800-934-4437
Express Customer Service Mailing Address
The below address is the home office of Express, Inc. From this location, they manage their brand and the 100’s locations that provide their apparel to people all over the world.
Express Customer Service Mailing Address: 1 Express Drive Columbus, OH 43230
Express Credit Card Payments
PO Box 650972
Dallas, TX 75265-0972
Express Credit Card Customer Service
Express Credit Card
PO Box 182273
Columbus, OH 43218-2273
Express Customer Service Email Address
While there is no direct email address for contacting Express, Inc., it is possible to get a response via email by reaching out to them through their contact us form through the following link.
Express Customer Service Email Address: https://www.express.com/g/contact-us
Express Customer Service Help Center
The help center is a bountiful source of information, all compiled in an easy to navigate knowledgebase. You can get information about their sizing, what to do if an order doesn’t arrive, and much more through this link. It’s the first stop for anyone seeking quick and easy answers to a common question.
Express Customer Service Help Center: https://www.express.com/g/help
In addition to their general help desk, Express offers an FAQ about the Express marketplace and their curated list of brands and products aimed at their most fervent fans. Here you can find out how to identify marketplace items, how they secure your information, and how to reach sellers on the Express Marketplace.
Express Marketplace FAQ Center: https://www.express.com/g/marketplace/faq
Express Customer Service Live Chat
Express, Inc ensures that its customer service options are prominent and easily accessible. At the top of their contact-us page can be found a button inviting visitors to speak to a live representative.
Express Customer Service Live Chat: https://www.express.com/g/contact-us
Express Customer Service Contact Us Form
Their contact us form is an effective way of reaching out to them for non-urgent matters or when customer service isn’t available. Found in the bottom left-hand corner of their contact-us page, this form will get you an email response within 24 hours.
Express Customer Service Contact Us Form: https://www.express.com/g/contact-us
Express Customer Service Mobile App
Convenient online shopping, the ability to track your orders, and process returns are some of the many options available through the Express mobile app. It’s available on both android and ios.
Express Customer Service Social Media Sites
Express maintains a prominent social media presence which it uses to keep its fans up to date about their latest fashions. In addition to providing another avenue of contact. Through YouTube, you can receive fashion tips and updates about their business, and they even have a Podcast on Spotify to keep you up to date on the latest fashion.
The first Express location was opened by Limited Brands in 1980. At that time, the storefront bore the name “Limited Express” and focused on women’s clothing. A year later, they expanded their holdings to include 7 more stores, growing rapidly in the following five years to have a total of 250 stores in operation. At that time, they began adding men’s fashion wear to their offerings at 16 stores, which quickly became spun off as its own brand. This new brand, Structure, would be folded back into the Express name in 2001. Today Express boasts over 500 locations in 7 countries, with an online presence in Canada.
Customer Service Number: 888-397-1980
Address: 1 Express Drive Columbus, OH 43230
Contact Points: Phone, mail, live chat, website, social media
Services Supported: online shopping, clothing retailer, clothing marketplace