By calling the GreatCall customer service number, you are setting yourself up for personalized customer support from one of America’s most established providers of Health and Safety solutions connecting older adults to helpful technologies. Using the phone number allows you to contact a real person, but the GreatCall website also shows many other ways of getting in touch with the company, including email and traditional mail. GreatCall’s skilled team of customer care professionals often help customers with their varied products, including Jitterbug Flip, Jitterbug Smart, the Lively Mobile medical alert device, Lively Wearable, Healthsense, Dashboard, and HealthNotes. Customers often inquire about options for paying bills, additional charges and information that will appear on billing statements, signing the contract for a plan, the company’s coverage in the US, returning products, and the MyGreatCall online platform. Whether you are a user of the MedCoach, 5 Star, or Urgent Care service-or just a user of a GreatCall product, the information you desire will be available by contacting the company’s customer service department.
GreatCall Customer Service Number
For answers and solutions to your questions, issues, and problems relating to GreatCall’s services and products, calling the customer support specialists is a great way to speak with a live person and save time. Typically, calling in will lead to the shortest wait and the quickest resolution.
GreatCall Customer Service Number: 1-866-359-5606 or 800-733-6632
GreatCall Mailing Address
Traditional mail is not the fastest or most helpful way to communicate with the company. However, for particular inquiries, a customer service representative may instruct you to send mail to the GreatCall corporate offices in San Diego, California.
For the Customer Service department, you can do so by using the following address:
GreatCall Customer Service
P.O. Box 4428
Carlsbad, CA 92018
Or, you can write the corporate headquarters:
10935 Vista Sorrento Pkwy, Suite 200
San Diego, CA 92130.
GreatCall Customer Support Website
The GreatCall Customer Support Website is a thorough and comprehensive series of pages which provides ample educational and informational resources regarding the services, products, and other information about the company. Broadly, the site can be described as having been divided into three categories: Contact Information, GreatCall Product Information, and Frequently Asked Questions. However, the abundance of information contained on their website is significant. The site also provides Customer Reviews, information about the Refer-a-Friend Program, Health & Safety forms, and Payment & Returns resources.
GreatCall Customer Support Website: https://www.greatcall.com/support
GreatCall Email & Contact Form
GreatCall’s customer service team can be reached by sending an email or filling out the online contact form, which is available on their website. The form provides a list of departments to send your inquiry to, including Customer Service, Mobile App Support, Privacy Concerns, and many others. If the phone lines are busy and you do not want to wait on hold, this can be the best and fastest way of receiving the help you require.
Contact Form Web Link: https://www.greatcall.com/support/contact-us
Contact Form Email Address: CustomerService@GreatCall.com
GreatCall Social Media
GreatCall uses its social media presence to share new product information, reviews, and promotions using articles, videos, and photos with its customers and followers. They also share blog posts about aging with grace and other inspirational content within the themes and values the company operates within. More than just product advertisement, GreatCall uses Facebook to share blog posts which educate people about aging, caregiving, and more.
GreatCall aims to allows older adults to form a healthy relationship with technology, allowing them to keep their independence in a world that is swiftly changing. They have won awards for their customer care and earned incredible acclaim for their line of products and services, which have benefitted many people.