Ice Customer Service Number

The Ice Customer Service number puts you in touch with a team of experts that have been servicing the jewelry community for nearly 30 years.  Every day they help people find that perfect piece to celebrate any occasion, from engagement to graduation.  When you shop with Ice, you’ll have the benefit of knowing everything about your jewelry is ethically sourced, leaving you with peace of mind and pride in your beautiful design.

Ice Customer Service Number

Need to take advantage of their warranty program and have your piece serviced?  Want to get help making a payment on your lease over the phone?  Need to discuss their return policy and what a valid reason is for a return?  Looking to buy a unique piece and want to have it delivered as a gift?  The team at Ice customer service is there to help you manage issues like these.  They’ll also help you make a payment on your account through one of the many options they have available, from Amazon Payments to Apple Pay, and the full suite of credit cards.

Customer Service Number: 1-800-539-3580

Ice Mailing Address

Ice holds its headquarters in Del Valle Texas, where it continues to provide exceptional service and unique new designs implementing ethically sourced materials.

Mailing Address:

Ice.com
2883 Highway 71 E
P.O. Box 780
Del Valle, TX 78617-0790

Ice Email Address

Ice wants to make sure you can get information about your purchase or their products any way you choose, so they’ve provided the following sales email to keep you in touch with their dedicated team.

Email Address: sales@ice.com

Ice Customer Support Website

When you connect to the Ice Customer support page, you’ll get great information about their leasing options, along with significant data about the rest of their products.  Whether you’re looking for items on their clearance rack or want to know if your warranty covers lost stones, you can check in here.  You can also learn about their monthly payment options and make a payment if you so desire.  Don’t like your piece? You’ll find their return policy here as well.

Customer Support Site: https://www.ice.com/

Ice Live Chat

Ice is dedicated to maintaining the human element in their design and production of jewelry, and so have attendants on hand to answer your questions through their Live Chat channel.  Here you’ll get information about the sources of their materials, the types of products they have available, and what you should consider in the design of that perfect piece.

Live Chat: yes

Ice Social Media

Want to see the latest designs coming out of Ice Jewelry?  Wondering what ethically sourced materials they’re going to bring to their necklaces and jewelry next?  If you’re a massive fan of the items produced by Ice Jewelry, then you’re going to want to reach them through their social media channels.  Here you’ll be among the first to know when a new design comes out or when a great deal is being offered that gets you 10% or more off of their products when you use a unique code.

Twitter: https://twitter.com/ice

Facebook: https://www.facebook.com/ice.com/

Instagram: https://www.instagram.com/ice_jewelry/

About Ice

In 1999 a new jewelry company came into the world working hard to provide beautiful jewelry that was ethically sourced and designed to make you love wearing it for decades to come. Their pieces include fabulous earrings and engagements rings, as well as necklaces that can perfectly accent any garment selection. In 2017 the company was acquired by another company and is headed by Dave Heresh, with an eye towards combining the power of the digital marketplace with human experience in purchasing jewelry.

Customer Service Number: 1-800-539-3580

Physical Location: Ice.com 2883 Highway 71 E, P.O. Box 780, Del Valle, TX 78617-0790

Hours of Operation: M-F 9am-6pm

Company URL: https://www.ice.com

Contact Points: Phone, Email, Social Media

Services Supported: Jewelry

Ice Headquarters Location Map