JCPenney is one of the most notable names in department stores, rivaled only by the likes of Bloomingdale’s. Throughout the world, you can find their locations, each of them house an incredible range of the highest quality products and services. Portrait studios, coffee, optical centers, salons, and makeup brands like Sephora all call JCPenney department store home. They have always known their customers were the heart of their business, and the extent and convenience of their customer service options show they do that still.
JCPenney Customer Service Number
Sometimes the old ways are the best ways, and in a world where so many companies are moving away from using phones for customer service, JCPenney is there to give you that personal touch. A warm, friendly voice on the other end of the line, ready to walk you through whatever concerns you have. Not only are these services available, but they have provided a selection of phone numbers to get you straight where you need to be without the trouble of lengthy phone menus.
Place an order and inquiries: 1-800-322-1189
JCP credit card services: 1-800-542-0800
Sephora inquiries: 1-855-808-0330
Gift Registry: 1-800-527-4438
Furniture inquiries: 1-855-808-7632
Major appliance inquiries: 1-844-527-2775
JCPenney Customer Support Website
The customer support website presented by JCPenney contains a complete range of information about all their products and services, including the process of making online purchases as well as handling your credit account. Through this site, you’ll find a comprehensive list of information that will aid you in every level of your interaction with JCPenney.
JCPenney Live Chat
JCPenney is proactive about interacting directly with its customers, with its JCPenneyChat Live Chat being the first thing that pops up when you head to their customer service section. They want you to know that they have a team of specialists there and ready to help with their respective departments. Need help with makeup? They’re there to help you pick a shade. Clothing? Let them know the style you like. Whatever it is, they’re there to help you straight away.
JCPenney Penney Pointers Blog
JCPenney goes beyond mere customer service; they go straight to customer education. JCPenney’s blog, Penney Pointers, is an ongoing and regularly updated source of valuable information about JCPenney’s products and services, and general lifestyle information for their customers.
JCPenney Social Media
It’s important to keep in touch with your customers, a simple fact that JCPenney is on top of with its suite of social media accounts. Each of these platforms approaches their customer’s needs and interests differently, providing interactive customer service options through Twitter, Facebook, and others. In your busy life, JCPenney is there for you in an instant.
JCPenney has been in business for well over a century, finding its start in 1902 at the hands of one James Cash Penney. J.C. Penney, whose stores bear his name, was born in 1875 in Hamilton, Missouri, and went on to become one of the most notable entrepreneurs in the world’s history before perishing nearly 100 years of age in 1971. Few know that before his time as CEO of Walmart, Sam Walton spent many years working at J.C.Penny in Des Moines, Iowa. Indeed J.C. was the founder of an economical retail empire.
From 1960 on J.C. Penney began explosive growth and success, opening stores all over the country before moving into the international market in 1998 when it opened its Internet store. From that point forward it has continued to grow and succeed in the market and will continue to serve its customers for many years to come.
Customer Service Number: 1-800-322-1189
Physical Location: 6501 Legacy Dr. Plano, Texas 75024
Hours of Operation: 24/7 365
Company URL: https://www.jcpenney.com/
Contact Points: Email/Live Chat/Social Media/Phone
Services Supported: J.C. Penney Credit, Products and Services, Orders, Online Store.