If you are a MetaBank customer and you need to get in touch with a representative, then you should contact the MetaBank customer service number. The representatives are more than happy to help answer any questions you may have regarding your finances. The company offers multiple avenues of customer service such as phone numbers and email addresses depending on the department, and mailing addresses for you to use to get quick and efficient answers. If you want to learn more about MetaBank and the customer service options, then check out the rest of the article below!
MetaBank Customer Service Number
If you would like to contact MetaBank’s customer service team Monday-Friday 8:00 a.m.-5:00 p.m. CST at the following numbers:
All voicemails will receive a response by the next business day.
For personal/business banking assistance with your checking or savings account, online banking, commercial/agricultural banking, mortgage/personal loans, or other traditional banking needs you can contact 1-866-559-5037
Additionally, if you have a prepaid card that goes missing, you can contact the Cards and Accounts customer service team at 1-866-550-6382.
MetaBank Email/Contact Form
If you would like to send a direct email to MetaBank you can shoot the company an email at one of the following email addresses depending on the department or topic:
Personal/business banking: ibank@MetaBank.com
Cards and accounts with MetaBank partners: mpsquality@MetaBank.com
MetaBank Mailing Address
If you would like to visit or send mail to the MetaBank central office you can write to the following address:
4900 S. Western Ave.
P.O. Box 520
Sioux Falls 57108
MetaBank Live Chat
Unfortunately, there is not a live chat option on the MetaBank website. The best and quickest way to reach a customer service representative is to call the primary customer service phone number.
MetaBank Customer Support Website
The customer service page on the MetaBank website gives several contacts for cards and accounts, personal or business banking, and opening an account. You will find email contacts, phone numbers, and customer service hours. You can also find a Privileged Status ATM or find a MoneyPass ATM. You can also learn more about the company and the services offered. The contact page can be found here:
If you would like to search for a MetaBank branch or atm location you can do so here: https://www.MetaBank.com/locations.
The Get Started page on the MetaBank website helps customers sign up for products and services online. You can also learn more, apply, or register or account for online banking or mortgages. This information can be found here: https://www.MetaBank.com/get-started.
MetaBank Social Media Accounts
MetaBank does not share a large amount of information on social media, but the pages they do run are focused on customer care, jobs, and financial tips. The Facebook page mostly consists of customer comments. You can leave a comment or send a direct message, but it is preferred that you not include personal, secure information. You can find out more about MetaBank’s history and the growth of the company on their LinkedIn and Google+ pages. You can also search #MetaBank on Twitter if you want to get in on a discussion about the company. You can access all of their social media pages below:
MetaBank Facebook: https://www.facebook.com/pages/biz/57105-4729/MetaBank/154969471205910/
MetaBank LinkedIn: https://www.linkedin.com/company/MetaBank
MetaBank Google+: https://plus.google.com/communities/102714728488348566329
MetaBank is a federally chartered savings bank that is headquartered in Sioux Falls, South Dakota. MetaBank works with individuals and businesses through checking, savings, loans, debit and credit cards, prepaid cards, and retired planning. The retail banking division has ten retail branches in locations in four market areas: Central Iowa; Storm Lake, Iowa; Brookings, South Dakota; and Sioux Falls.
MetaBank has received several awards and honors such as:
2012: Named fifth in the nation among top-performing, mid-size banks by the American Banking Association Journal.
2013, 2014: Named to the Top 200 Community Banks and Thrifts.
2015: Named one of the top performing banks with assets in the billions by American Banker Magazine.
2016: Named number one top growth bank of 7.000 banks nationwide by Bank Director Magazine.