Category : | Communication & Media |
Phone | 646-216-8762 |
Address | 129 W 29th Street, Floor 10, New York, NY 10001-5105 |
Calling Hours | 24/7 365 |
biz@okcupid.com | |
Website | https://www.okcupid.com |
Are you sick of being single, and need to contact the OkCupid customer service number? Have you tried the other dating websites, and feel that they were somehow lacking or too expensive? Maybe you are already a member, but you are having technical issues with your app. Read on to discover how to connect with OkCupid customer service reps.
OkCupid Customer Service Number
OkCupid tried very hard to hide their customer service phone number from the public. It is not located on their website anywhere. OkCupid is owned by a New York company called Humor Rainbow, Inc. Call them at 646-216-8762. They may not be super helpful in answering questions about your OkCupid account, but you would at least have the opportunity to tell them they need to provide a customer hotline for those using their service.
The website does address the issue of not having a number. They warn their customers that sometimes scammers will call portraying themselves as representatives of their company. These crooks ask for personal information. Do not give it to them.
OkCupid Email/Contact Form
Employees of OkCupid really want you to check the customer service help articles before asking them a question over their website. If you are unable to find an answer, fill out the following form: https://www.okcupid.com/feedback. Here are the appropriate issues for filling out the form:
Billing issue
I want to change my password
I want to disable or delete my account
I want to report someone
Bug or technical issue
I have a success story
Personal opinion
Site idea
Paypal payment issue
Not getting emails
Complaint
Bad site ads
iPhone app issue
Android app issue
I have a press, business, or corporate inquiry
For other billing inquiries, try logging into your account. The login page is located here: https://www.okcupid.com/login?p=/settings.
Are you a member of the press who has a question? Email mailto:press@okcupid.com.
Business or corporate inquires can be made to mailto:biz@okcupid.com.
OkCupid Mailing Address
OkCupid is located in New York.
OkCupid
129 W 29th Street
Floor 10
New York, NY 10001-5105
OkCupid Live Chat
OkCupid does not offer a live chat option on their website.
OkCupid Support Website
OkCupid has a thorough support site to discourage the need to contact their customer service department. Here are the help topics:
Getting Started
Making a great profile
Adding the perfect photos
How to send a message
How to see new messages
Tips for first messages
Troubleshooting
Uploading a photo
Sign-in troubleshooting
Email settings
Missing conversations
Non-binary profile options
Safety and Moderation
Community guidelines
Hiding and blocking
Reporting profiles
Staying safe
Consent and dating
Your account settings
How to delete or disable your account
How to change your password
How to change your name
How to change your profile location
Privacy controls
Billing and Paid Features
Paid features
Free features/accounts
Are the prices in U.S. Dollars?
How do I cancel my subscription?
How do I request a refund?
OkCupid Social Media Accounts
Of course, OkCupid is on social media.
OkCupid Facebook: https://www.facebook.com/okcupid
Sign up and log into their service through your Facebook account. It doesn’t look as if you can send a message to a customer service rep though.
OkCupid Twitter: https://twitter.com/search?q=OkCupid&src=typd
Follow OkCupid on Twitter to have a good laugh. People are funny.
OkCupid LinkedIn: https://www.linkedin.com/company/okcupid.com/
See if any of your connections are one of the 85 employees of OkCupid.
OkCupid Google+: There are OkCupid pages on Google+, but I don’t think the company sanctions them. Singles have taken it upon themselves to post their photos and contact information on Google+ to see if they can bypass the website. I’m not sure this is a good idea.
OkCupid YouTube Channel: There are lots of videos about OkCupid on YouTube, but none that the company sanctions. There does not seem to be any customer service content videos among the list.
About OkCupid
OkCupid is a dating website. It uses multiple-choice questions to match members to their perfect mate. It was listed in Time magazine as one of the top 10 dating websites.