CVS Health created SilverScript Insurance Company to provide Medicare Prescription Drug Plans. They offer three SilverScript plans with a $0 deductible in 44 of the 50 states. They continue to provide this coverage for seniors in the United States.
SilverScript Customer Service Number
Their customer service number is an excellent access point for their insurance services. You can get information about your plan, verify coverage, and generally manage your plan with them through this number. You can also get help finding pharmacies and providers who accept your insurance plan.
SilverScript Customer Service Number: 866-362-6212
SilverScript Customer Service Mailing Address
SilverScript provides a convenient PO Box address for corresponding with them when physical media is necessary.
SilverScript Customer Service Mailing Address: PO Box 52424, Phoenix, AZ 85072-2424
SilverScript Customer Service Email Address
While there is no direct email address for contacting SilverScript’s customer service team, you can request email contact through their contact us form listed below.
SilverScript Customer Service Email Address: N/A
SilverScript Customer Service Help Center
SilverScript provides an exceptional array of customer service articles on all aspects of their services. You can learn about their Emergency Care options, read about opioid concerns, information about pharmacy coverage, and more. It’s a great first stop for getting your questions answered.
SilverScript Customer Service Help Center: https://www.aetna.com/faqs-health-insurance.html
SilverScript Customer Service Live Chat
SilverScript does not provide LiveChat options for its subscribers.
SilverScript Customer Service Live Chat: N/A
SilverScript Customer Service Contact Us Form
When you have non-urgent concerns, you can make use of the contact us form to make contact with the customer service team of SilverScript. It’s a great resource for getting information about their different plans or about specific elements of your coverage when selecting coverage.
SilverScript Customer Service Contact Us Form: https://www.aetna.com/about-us/contact-aetna.html
SilverScript Customer Service Mobile App
The SilverScript Customer Service Mobile App is a great tool for getting information about your plan. It can provide you with covered service providers as well as ensure you’re never without your insurance information. It also allows you to access different pieces of information about your coverage.
SilverScript Customer Service Social Media
Aetna and CVS maintain SilverScript social media platforms to support their customers. They are primarily used for keeping up with changes in coverage and management of Aetna/CVS-related insurance plans and services, including SilverScript.
Consumer Value Stores began its life as part of the Melville Corporation. Melville changed its name to the CVS Corporation in 1996. However, CVS itself has existed since the 1960s under the Melville Corporation. In 1967 it would add the iconic pharmaceutical operations to its offerings. By 1970 there were more than 100 stores in the Northeast. By the ’80s, this number would grow to over 400, reaching over 4,000 by 1996 when the company became the CVS Corporation. The initial offering of SilverScript occurred in 2006 by CVS and would go on to acquire Aetna in 2017. Today Silverscript is offered as part of the merged CVS/Aetna corporation.
Customer Service Number: 866-362-6212
Address: 1021 Reams Fleming Boulevard Franklin, TN 37064
Contact Points: Phone, Contact Us, Social Media
Services Supported: SilverScript Medicare Part D Plans