American Standard Customer Service Number

As a leader in plumbing innovation, American Standard has become synonymous with quality and durability in home fixtures. When you think of a home that combines comfort with functionality, American Standard products are often at the core. From the revolutionary self-cleaning toilet to the high-efficiency air conditioning unit, this brand has shaped the American household AC unit. Yet, even the best products may require support to compare products, so knowing the American Standard Customer Service Number is essential for consumers.

Exceptional Support with American Standard Customer Service Number

Experience unparalleled support by dialing the American Standard Customer Service Number at 800-442-1902. Whether you’re grappling with the installation quirks of an air conditioner or need to discuss options for your next bathroom faucet, the customer care team is ready to assist. For technical queries, the customer service is accessible Monday to Friday from 8 a.m. to 8 p.m. EST, and for those weekend projects, you can reach out on Saturdays from 10 a.m. to 4 p.m. If you’re looking for assistance in the wholesale or retail space, representatives are available until 7:30 p.m. EST on weekdays and up to 6 p.m. on Saturdays.

Seamless Digital Assistance

The digital era has transformed customer service, making it easier to get help when you need it. Through the American Standard website, you can access a comprehensive suite of support options about American standard companies without leaving your home. Track your order, find shipping support, troubleshoot products, get maintenance advice, or register your product for warranty – all with a click. Always remember to have your product’s SKU number handy for personalized service.

American Standard Email and Online Forms: Tailored Solutions at Your Fingertips

For more detailed queries, American Standard has streamlined its support through a series of contact forms:

• Order queries? Fill out the form at their Order Status page.
• Shipping questions are answered in the Shipping Support section.
• Technical troubles? Their Troubleshooting form is what you need.
• Maintain the luster of your faucets with guidance from the Care and Cleaning page.
• Order parts with confidence by consulting a representative through the Repair Parts form.
• Register your product’s warranty efficiently at their Warranty Registration portal.

For all other inquiries, their comprehensive Contact Us page is the place to go.

Engage and Connect: American Standard’s Digital Presence

Connect with American Standard through their vibrant social media platforms:

• Engage with the brand on Facebook.
• Get quick responses via Twitter.
• Explore aesthetic inspirations on Instagram.
• Delve into design ideas on Pinterest.
• Watch and learn from installation videos on their YouTube Channel.
• Connect professionally on LinkedIn.

Who Needs to Contact American Standard Customer Care?

American Standard Homeowners and Installers:

Whether you’re decking out your home with the latest American Standard kitchen faucet or installing an energy-efficient heat pump, customer service is there to assist you. Homeowners, DIY enthusiasts, and professional installers can all benefit from any product review, expert advice, and support offered by American Standard customer care.

Facility Managers and American Standard Dealers:

Facility managers overseeing large-scale installations like furnace and American Standard dealers looking for product support, warranties, or HVAC industry updates can reach out for tailored assistance.

United States-Based Customers:

If you’re based in the United States and require specific information about American Standard America’s product lines or need to locate an American Standard dealer, the customer service team is your go-to resource.

What Can the Customer Service Team Help With?

From queries about your latest American Standard heating system to troubleshooting a classic American Standard faucet, the customer service team can help with:

• Technical support for HVAC systems, including AC units, furnaces, and cooling equipment.
• Product inquiries, from kitchen appliances to water-efficient toilets.
• Installation guidance, warranty registration, and service requests.
• Ordering parts and understanding the required fields for online forms.
• Discounts and promotions on American Standard brands products.
• Detailed product literature for all American Standard home products.

When to Contact American Standard Customer Care

Business Hours for Prompt Service:

For real-time assistance, contact any customer care dealer during business hours: Monday to Friday from 8 a.m. to 8 p.m. EST and Saturdays from 10 a.m. to 4 p.m. EST for technical support, with extended hours for wholesale and retail customer service.

Time-Sensitive Inquiries:

Contact them immediately if your query is time-sensitive, such as shipping details for an urgent order or troubleshooting a malfunctioning HVAC system during extreme weather conditions.

Where to Reach American Standard Customer Service Contacts

• By Phone:

Dial 800-442-1902 for direct telephonic support on any American Standard product or service.

• Email and Contact Forms:

Utilize the various contact forms provided on their website for specific inquiries, from order status to repair parts, ensuring to include all required fields for a swift response.

• Mailing Address:

For postal communication, address mail to Customer Care at

American Standard,
1 Centennial Avenue,
Piscataway, NJ 08855-6820.

• Social Media and Online Platforms:

American Standard’s social media accounts on platforms like Facebook, Twitter, and Instagram offer an avenue to send messages and get updates, while their YouTube channel provides helpful installation tips.

Why Someone Would Need to Contact American Standard

Customers may need to reach out for numerous reasons:

• To seek help with installations or to troubleshoot issues with any American Standard home products.
• To get technical documentation or request literature to deepen their understanding of a product.
• To check on order statuses, especially for those eagerly awaiting their new American Standard heating or cooling units.
• To ensure that they are purchasing the correct parts or seeking guidance on maintenance and care for long-lasting product performance.

How to Prepare for Contacting American Standard Customer Service

Information You’ll Need:

Your product details, including the category, color, finish, and SKU number. Warranty information and personal account details if you’re registering a product. A detailed description of your issue or the assistance you require.

Numbers and Profiles:

Have the American Standard customer service number (800-442-1902) and relevant social media profiles handy for quick access.

Contacting via Website:

Bookmark the contact pages and forms for easy navigation, and keep an eye out for any required fields that must be filled out for service requests or part orders.

About American Standard

For over 140 years, the American Standard brand has been a beacon of reliability in North America. Originating as the Standard Sanitary Manufacturing Company and now a proud part of the LIXIL Corporation, their journey from crafting one-piece toilets to advanced HVAC systems has been marked by innovation and customer satisfaction. Their products, ranging from efficient heat pumps to sleek bathroom faucets, are a testament to American engineering and design.

Whether you’re a dealer looking to offer quality products, a homeowner in need of AC repair before the summer heat hits, or just curious about the latest in shower and tub technology, American Standard stands ready to assist. They cater to all your needs – from indoor air quality solutions to robust heating systems, ensuring every customer enjoys a comfortable and functional home.

With nationwide coverage, including customer care dealers and readily available parts at places like Home Depot, American Standard ensures that quality service and support are always within reach. So, when you think of American Standard, remember that it’s not just a brand; it’s a promise of excellence and support that has stood the test of time.

American Standard Headquarters Location Map