Did you hear about their self-cleaning toilet, and need to call the American Standard customer service number right away? I don’t blame you. I’m calling too. If you have other issues involving one of their products, send a message to one of their customer reps at the phone number and email addresses below.
American Standard Customer Service Number
For assistance, call 800-442-1902. Technical customers service is open from Monday through Friday from 8 a.m. to 8 p.m. EST and Saturdays from 10 a.m. to 4 p.m. Wholesale and retail customer service is available Monday through Friday from 8 a.m. to 7:30 p.m. EST and on Saturdays from 8 a.m. to 6 p.m.
Use this same number for any customer care issues. This includes questions on when your toilet is being shipped and questions on how to clean it
American Standard Email/Contact Form
There are a series of contact forms for each customer service situation.
To ask questions about your order’s status, fill out this form: https://www.americanstandard-us.com/parts-support/contact-us/order-status.
Include information about the product, product category and collection, its color and finish and the product’s SKU number.
Questions about shipping can be directed to this contact form:
Is your product not functioning correctly? Click here to write to the company about your problems. https://www.americanstandard-us.com/parts-support/contact-us/troubleshooting
Do you want to know how to keep your faucet shiny? Direct care and cleaning questions to https://www.americanstandard-us.com/parts-support/contact-us/care-and-cleaning.
Do you need to order a part and want to make sure it is the correct one? Ask a customer service rep here: https://www.americanstandard-us.com/parts-support/contact-us/repair-parts.
To fill out the warranty information go to this location on the website: https://www.americanstandard-us.com/login/warranty-login?return=http%3a%2f%2fwww.americanstandard-us.com%3a80%2fparts-support%2fwarranty%2fwarranty-registration.
You will be required to create or to log in to your account before registering your product.
To request literature about an American Standard product, click here: https://www.americanstandard-us.com/parts-support/contact-us/request-literature.
Do you need to find out where your desired product is sold? Email the company regarding dealer locations. https://www.americanstandard-us.com/parts-support/contact-us/dealer-location
Request technical information on a specific American Standard product here: https://www.americanstandard-us.com/parts-support/contact-us/request-technical-documentation.
Finally, if no of the other categories seem to fit, use this contact form: https://www.americanstandard-us.com/parts-support/contact-us/other.
American Standard Mailing Address
American Standard is located in Piscataway, New Jersey. Address mail to
Customer Care at American Standard
1 Centennial Avenue
Piscataway, NJ 08855-6820
American Standard Live Chat
American Standard does not offer a live chat service on their website.
American Standard Support Website
Customers can learn a lot about America Standard products and services through this website: https://www.americanstandard-us.com/parts-support/contact-us/other.
Discover which parts you need to buy at the Parts Store. Are you new to home renovation? Read the glossary of parts and supplies. American Standard also gives tips on how to choose and install their products. Also, read product reviews, warranty information, and a list of FAQs and their answers.
American Standard Social Media Accounts
Check out American Standard’s presence on social media.
American Standard’s Facebook: https://www.americanstandard-us.com/parts-support/contact-us/other.
Customers can order products and send messages via Facebook.
American Standard’s Twitter: https://twitter.com/AMStandard.
Tweet to and message customer service reps via Twitter.
American Standard’s Instagram: https://www.instagram.com/american_standard/
View how American Standard products make any bathroom and kitchen classy and unique.
American Standard’s Pinterest: https://www.pinterest.com/amstandard/. Are you designing your dream kitchen or bath? Get ideas from the AS Pinterest boards.
American Standard’s YouTube Channel: https://www.youtube.com/user/AmericanStandard01?sub_confirmation=1
Learn installation tips from videos on their YouTube Channel.
American Standard’s LinkedIn: https://www.linkedin.com/company/americanstandard/
Learn facts and figures involving American Standard as a company.
American Standard’s Google+: https://plus.google.com/+americanstandard
Learn how to pick the right toilet and more at American Standard’s Google+ page.
About American Standard
American Standard has enjoyed success for the last 140 years. Their products are in three out of every five American home. They are also installed in countless public spaces – hotels, airports, and stadiums.
The company began in 1875 and was called Standard Sanitary Manufacturing Company. It is understandable why they changed their name. They pioneered the industry by manufacturing one-piece toilets, built-in tubs, and combination faucets.
Plumbing wholesalers, showrooms, home centers, and hardware stores distribute their products.
In 2013, American Standard was purchased by the LIXIL Corporation.