Named after the daughter of Mervyn Weich, Beverly Jean Weich, BJs has been serving much of the Eastern seaboard since its establishment in 1984. Over the past nearly 40 years, this company has grown to become a household name for affordable shopping. Today you can find BJs in 17 states, with over 216 stores currently in operation.
BJs Customer Service Number
BJs customer service number is available for any questions or concerns you may have regarding your patronage of BJs. They can answer questions about your membership account, products they have available, and methods of returning products. This information is available along with more generalized information about store locations and hours.
BJs Customer Service Number: 800-257-2582
BJs Customer Service Mailing Address
On the rare occasion that you may have a need to contact the Corporate office of BJs by mail, the below address can be used.
BJs Customer Service Mailing Address: BJ’s Corporate Office 25 Research Drive, Westborough, MA 01581
BJs Customer Service Email Address
BJs does not provide a customer service email address to its customers.
BJs Customer Service Email Address: N/A
BJs Customer Service Help Center
The BJs customer service help center provides access to numerous frequently asked questions and concerns. Using this database of articles, you’ll be able to quickly find the answers to your concerns. You also have access to other customer service options, such as phone, email, or chat support through their help center.
BJs Customer Service Help Center: https://www.bjs.com/help/
BJs Customer Service Live Chat
In addition to providing a collection of some of the most common questions from BJs customers, you can also access Live Chat through their help center. While you’ll first be greeted by an assistance bot, you can quickly get through to an agent by simply typing “Agent.” Be aware that life assistance is only available M-F, 8-7 pm, Sat 8 am-6 pm, and Sun 12 pm-6 pm EST.
BJs Customer Service Live Chat: https://www.bjs.com/help/
BJs Customer Service Contact Us Form
While BJs doesn’t provide an email address for customers to reach out to, they can receive email support through their contact form. Simply fill out the form with your concern, membership number, and phone number, and their customer service team will reach out to you in 24 hours or less.
BJs Customer Service Contact Us Form: https://www.bjs.com/contactUs
BJs Customer Service Mobile App
The BJs mobile app provides extensive support options to its users. Through this app, you can check the price of gas at your local BJ’s. They also provide options for pre-ordering from their deli and add-to-card coupons for savings without the clipping. You can also order ahead of time to take advantage of Free In-Club pickup. Certain stores offer an option to avoid the checkout line by paying through the app; just grab what you need, pay through the app, and go! You can save favorite shopping lists, ship items to your home with BJ’s stocked, and take advantage of same-day delivery all through their app.
BJs Customer Service Social Media Sites
BJs maintains a consistent presence on four social media sites, including Facebook, Twitter, Pinterest, and Instagram. Through these venues you can find additional information about their services, get updates about their latest deals and offerings, and seek generalized support.
BJ’s was established in 1984 by Zayre, a discount department store chain. Under its new president, Mervyn Weich, BJs thrived for its first three years. In 1984 it was passed on to John Levy. Over the years between Levy taking control of the company and 1997, the company would undergo multiple restructurings. In 1997, BJs became an independent discount chain serving its members up and down the eastern seaboard in the United States.
Customer Service Number: 800-257-2582
Address: 25 Research Drive, Westborough, MA 01581
Contact Points: Website, phone, live chat, fax
Services Supported: Wholesale Goods