Michaels provides customers with arts and crafts supplies for various projects and recreational activities for arts and crafts lovers. Customers who shop through Michaels and are experiencing issues with orders, Michaels rewards, account information, and shipping can easily contact Michaels customer service team through the following methods:
Michaels Customer Service Number
Customers experiencing issues with orders, wishing to return an item, and other concerns with their products and services can contact their team through their customer service number. Their customer service number can be used as the one-stop resource for customer support for any issue or concern.
Michaels Customer Service Number: 800-642-4235
Michaels Customer Service Mailing Address
Customers wishing for correspondence with the company, including legal disputes, business inquiries, and other issues, can use the mailing address listed below. Their mailing address can also be used for direct contact with their customer service team.
Michaels Customer Service Mailing Address: 8000 Bent Branch Dr, Irving, Texas 75063
Michaels Customer Service Email Address
Michaels’ customer service email address can be used to directly contact their customer service team. Customers can engage with their service team through their email address about account-related issues, missing orders, delayed shipments, and other questions and concerns.
Michaels Customer Service Email Address: [email protected]
Michaels Customer Service Help Center
Michaels’ customer care center provides people with quick links to frequently asked questions and support topics. Each section aimed at helping customers seek out information on various aspects of their services. Through their support topics, customers can look through frequently asked questions regarding their concerns, including:
Ordering Online: Their online ordering section handles all aspects of Michaels online store, including receiving orders, shopping online, shipping refunds, changing shipping addresses, and different payment methods.
Curbside Pickup: Michaels’ curbside pickup section focuses on answering questions regarding their pickup service, including how to cancel orders, changing pickup locations, what products are eligible for pickup, and order notifications.
Returns and Reships: The returns and reships section contains their return policies and refund policies, including pending times, protection plans, and replacing broken or wrong items.
Same Day Delivery: The same-day delivery section provides information related to delivery ranges, canceling same-day delivery orders, and order notifications.
Michaels Rewards: For customers who participate in Michaels rewards, customers can gain information about enrolling in their rewards program, eligibility for rewards, redeeming vouchers, and managing rewards accounts.
Michaels Customer Service Help Center: https://www.michaels.com/customercare
Michaels Customer Service Live Chat
For customers unable to get assistance from their help center or customer service number, Michaels provides their customers with a virtual assistant chat option. The Mike Bot can help with popular topics such as orders, sales, product questions, and other concerns as a customer care tool. Customers can also use their live chat option to connect with a live customer representative.
Michaels Customer Service Live Chat: https://www.michaels.com/customercare
Michaels Customer Service Store Locator
Customers experiencing issues locating their nearest store can use Michaels’ store locator page to find their nearest store for same-day deliveries, curbside pickups, and custom framing services.
Michaels Customer Service Store Locator: https://www.michaels.com/store-locator
Michaels Customer Service Mobile App
To keep track of orders, manage account information, and order products online, customers can also download the Michaels mobile app, available on both IOS and Android devices.
Michaels Customer Service Social Media
To keep track of the latest updates from Michaels, customers can follow Michaels on social media for promotions, sales, coupons, and news announcements. Customers can also use Michaels’ social media to contact a customer service representative for questions and concerns about products and orders.
Michaels is a private chain of arts and crafts stores and is one of North America’s largest providers of various arts and crafts merchandise. With over 1,000 stores throughout the United States and Canada, Michaels is part of The Michaels Companies, which was founded in 2014 and headquartered in Irving, Texas.
Customer Service Number: 800-642-4235
Address: 8000 Bent Branch Dr, Irving, Texas 75063
Contact Points: Website, phone, mail, email, live chat, social media
Services Supported: arts and crafts retail, home decor retail