Michaels Customer Service Number

The Michaels customer service number is there for any questions or concerns about crafting purchases. For those who love arts and crafts, Michaels is a popular store for providing the supplies you need for every project and recreational activity you can imagine. You’ll love every visit to a Michaels store, but sometimes you need the customer support team to assist you with a question or problem. The company is always eager to help, so you can reach them using the following methods.

Michaels Customer Service Number

Are you interested in joining the Michaels affiliate program? Do you want to apply for a Michaels credit card or pay on an existing one? Would you like to know if you qualify for a Michaels military discount or senior discount? Do you need to check if you can use rewards vouchers or a gift card on your next purchase? Would you like help figuring out the exchange or return policy for an item you bought? Are you trying to change your personal information in your Michaels rewards account? 

These are just a few examples of the questions and issues that the Michaels customer service can resolve if you call them at the phone number below.

Michaels Customer Service Number: 1-800-642-4235

Michaels Mailing Address

Some people feel that mail correspondence is a better way to secure and protect your personally identifiable information. Mail is still a preferred method for handling legal disputes, business inquiries, investor relations, and similar issues. The following address is best to use if you want to solve your problem by mail.

Michaels Mailing Address:

Michaels Customer Care
3939 West John Carpenter Freeway,
Irving, TX 75063

Michaels Email Address

If your problem involves a return, exchange, or delayed order, you may need to show a receipt or proof that you are tax exempt to the customer service team. Alternatively, you might be in a loud place or simply wish to organize your thoughts before contacting anyone for assistance. These and other reasons may compel you to look for an email address for the customer service department so that you can write about your issue and send documents as necessary.

Michaels Email Address: custhelp@michaels.com

Michaels Website Support

It’s possible that your questions and problems are common to Michaels shoppers. The company has created a customer support page with FAQs covering a variety of topics. Whether you’re interested in learning more about using Michaels custom framing, Michaels credit card accounts, bonus rewards for eligible purchases, makerplace sellers, same-day delivery and pickup, or even the company’s privacy policy and how they comply with the Consumer Privacy Act, you’ll find all this information and more by visiting the customer care page. 

It’s a good place to review the company’s accessibility statement, too. You can also look for details about website cookies so that you can delete or adjust them in the cookie preference center if you don’t want targeted ads from the company.

Michaels FAQ/Customer Care Page: https://www.michaels.com/customer-care 

If you’ve thoroughly researched the customer care page and found nothing to help with your particular question or problem, try the live chat. Michaels uses a virtual assistant to assess your issue and either provides you with solutions or gets you in touch with a customer service representative. Of course, there’s also the option of chatting with a human representative in the first place. Either way, the live chat feature is a great tool.

Are you wondering how to get it started? While on the customer care page, simply scroll to the bottom until you see the words “Need More Help?” There’s a button to click that will instantly bring up a live chat conversation.

Michaels Store Locator

Do you just need to find the nearest store to go shopping, return an item, do an order pickup, get a photo gift, arrange custom framing, or simply browse the latest selection of art supplies? The website maintains a store locator to help you figure out where to go. 

Michaels Store Locator: https://www.michaels.com/store-locator

Michaels Mobile App

There’s nothing like a mobile app to help you keep track of orders, manage account information, order online, choose a pickup time, use coupons for regular price purchases, or even reach the customer service team with just a few taps from your finger. No matter where you are or what you’re doing, the app helps support your hobbies through your Michaels account. Download it for either iOS or Android using the links below.

Google Play: https://play.google.com/store/apps/details?id=com.michaels.michaelsstores

Apple: https://apps.apple.com/us/app/michaels-stores/id445458809

Michaels Social Media

Any serious and passionate crafter likes to stay on top of updates, exclusive offers, product promotions, sales, and new supplies. That’s what you can do with the Michaels social media pages. By regularly checking these pages, you may also receive personalized ads to let you know whenever the store is selling something you might love. Customer service representatives are often available via instant messaging and comment replies if you have questions about anything they post.

• Michaels Facebook: https://www.facebook.com/Michaels 
• Michaels Twitter: https://www.twitter.com/michaelsstores 
• Michaels Michaels Instagram: https://www.instagram.com/michaelsstores/ 
• Michaels TikTok: https://www.tiktok.com/@michaelscraftstore 
• Michaels YouTube: https://www.youtube.com/user/MichaelsStores 
• Michaels Pinterest: https://www.pinterest.com/michaelsstores/_shop/

About Michaels

Michaels is a private chain of arts and crafts stores and has grown to become one of North America’s largest providers of various arts and crafts merchandise since its founding in 1973. With more than one thousand stores throughout the United States and Canada, Michaels is now part of The Michaels Companies, which was established in 2014. The company has its headquarters in Irving, Texas, but they follow all federal laws protecting consumers’ privacy rights, including the California Consumer Privacy Act.

Customer Service Number: 800-642-4235 

Address:

8000 Bent Branch Dr,
Irving, Texas 75063 

Website: https://www.michaels.com/ 

Contact Points: Website, Phone, Mail, Email, Live Chat, Mobile App, Social Media 

Services Supported: Arts and Crafts Retail, Home Decor Retail

Michaels Headquarters Location Map