Black And Decker Customer Service Number

The Black Decker customer service number puts you in contact with a Black and Decker customer service representative. After starting as a modest American manufacturer in Baltimore, Maryland, the Black and Decker company has become a valuable international brand with retail representation in hardware stores worldwide. For power tools, building supplies, appliances, and all sorts of products aimed to help out around the house, Black and Decker has earned an excellent reputation for providing various products and services. 

Whether you need a parts list or manual for a tool you’ve purchased, find parts for a Black and Decker home appliance, locate a factory service center, or order new parts, Black and Decker’s customer care representatives will help. The company is not only known for manufacturing and selling incredibly high-quality products but also for providing high-end customer service. Contact Black and Decker directly through phone or the web for the most helpful solutions to your problem.

If you require assistance with Black and Decker products, contacting their customer service can be done through various channels. 

Black and Decker Customer Service Number

For immediate assistance, the customer service numbers 800-544-6986 & 800-231-9786 are available Monday through Friday, from 8 am to 5 pm EST. Although it’s not the fastest option during peak hours, conversing with a representative can offer quick solutions and personalized advice.

Black and Decker Email and Live Chat Support

Outside of phone service hours or for non-urgent queries, you can reach customer support through the live chat feature or by emailing support.blackanddecker@sbdinc.com. Whether it’s operational guidance or troubleshooting, these channels often provide faster responses.

Black and Decker Online Resources

The Black and Decker support site is a rich resource, featuring an extensive FAQ section and product-specific assistance through its search functionality. Enter your model number for safety information, recalls, or to engage with the Live Chat service.

Navigating the Black and Decker Customer Support Website

The customer support site is organized for optimal navigation, offering quick access to various services:

• Product Self-Service: Home Cleaning, Batteries + Accessories, Small Appliances, SMARTECH, Lawn + Garden, and Power Tools.
• FAQs: Covers various product questions, providing detailed information and resources like product manuals and parts lists.
• Contact Us: Direct link to the contact form and additional contact information.

Black and Decker Social Media Engagement

For the latest product updates, seasonal tips, and exclusive sneak peeks, follow Black and Decker on Facebook, Twitter, and Instagram. While their social channels are not primarily for service, they can offer valuable product insights.

Who Needs to Contact Black & Decker Customer Service?

Customers requiring assistance with Black & Decker products, including those seeking information on how to manage consent preferences, power tools, home cleaning devices, lawn and garden equipment, and small appliances, may need to contact Black & Decker Customer Service. This includes users of Black & Decker’s advanced technology products compatible with smart home systems like Amazon Alexa, Google Assistant, and Apple HomeKit. Individuals needing help managing consent preferences and understanding performance and analytics cookies, as well as those seeking exclusive offers or sneak peeks of new products, would also benefit from contacting customer service.

Why Would Someone Need to Contact Them?

Contacting Black & Decker Customer Service is crucial for queries regarding product usage, obtaining relevant product manuals, troubleshooting issues with devices like air quality systems or fan speed, and understanding system modes. Customers may also need assistance with shipping, credit card payments, and navigating the privacy preference center for enhanced functionality. Additionally, those seeking to use the convenient mobile app or looking for specific information found through an advanced book search on Black & Decker’s website might need to reach out.

What Questions/services/problems Can the Customer Service Options Help With?

Black & Decker Customer Service can assist with various issues, including product information, finding and understanding product manuals, technical support for BlackDecker products, compatibility queries with smart home systems, and general product inquiries. They can also guide on-site navigation, performance cookies, functional cookies, and targeted advertising and help with the steps needed to accept all cookies and privacy settings on the website.

What Would Be Helpful to Know?

In addition to direct customer service, Black & Decker maintains a comprehensive customer support website that offers extensive measures to assist customers. This includes a FAQ section, product self-service options, and access to a comparison chart and additional information through their website. Black & Decker, part of Stanley Black & Decker, is renowned for quality craftsmanship in power tools and home products and has a significant presence in hardware stores worldwide. They also engage with customers through social media services, providing updates, product information, and promotional content in new Google books.

About Black and Decker

A leader in the industry for over four decades, Black and Decker has solidified its standing through durable craftsmanship and innovative solutions. Their products are easily found in major department and hardware stores, reflecting their commitment to quality and customer satisfaction.

Black and Decker Corporate Headquarters

The Black and Decker corporate office is at

701 East Joppa Road,
Towson,
MD 21286

While not a direct line for customer service, this location is central to their operations.

Black and Decker Headquarters Location Map