Bobs Furniture Customer Service Number

If you purchase furniture or home goods from Bob’s Discount Furniture, it’s a good idea to have the Bob’s Furniture customer service number on hand. Your furniture plays a vital role in the comfort of your home, so you don’t want to be in a situation where you can’t fix a problem that arises. But don’t worry, Bob’s has an excellent on-site customer service team that can help with in-store and online issues. No matter the problem, they’ll be able to fix it. 

In this article, we take a deeper look at everything Bob’s Discount Furniture offers regarding customer service.

Bob’s Furniture Customer Service Number

Calling the customer service number is ideal if you want to speak to a real person. You can call to inquire about orders, returns, past orders, payment issues, billing questions, Bob’s In-Home Service, Bob’s Goof Proof Protection Plan, and any other Bob’s Furniture-related issue.

Call 860-474-1000 if you need support for an existing order. 

Bob’s Furniture also has different numbers you can call depending on the nature of your inquiry. These include: 

• 860-812-1111 — If you need to place an order or know when your delayed items will arrive
• 860-474-1000 — If you need to schedule or reschedule a service appointment or delivery

Phone support hours are Monday – Saturday: 9 AM – 9 PM EST. Customer support is closed on Sunday. Please note that it might take a while to get through due to increased demand.

Similarly, if you’ve applied for My Bob’s Card financing, there are dedicated phone numbers for following up with your support case. The number to call depends on your financing option. The customer service numbers include: 

• Wells Fargo — 877-805-7744
• Fortiva — 800-245-7741
• Vive — 877-486-3442
• Acima Leasing — 833-399-2692
• Progressive — 877-898-1970
• American First Finance — 855-721-1188

Bob’s Furniture Email/Contact Form

If you aren’t in the mood to wait on the phone, you can always contact Bob’s Furniture via their other customer service contact points. One popular contact point is the Ops Support section of the Bob’s Furniture website. 

Pick what you require help with from the drop-down menu and provide your personal information, such as your name, email, and phone number. You’ll also be asked to provide the details of your request. 

The customer service team will reply to your request via email. 

Although Bob’s Furniture’s customer care email isn’t listed on its Contact Us page, you can also reach out via email at WeCare@MyBobs.com.

Feel free to ask about delivery, pick-up, returns, exchanges, website technical issues, online ordering problems, product faults, recalls, or anything else related to Bob’s Discount Furniture Store.

Email support is a good option if your query is not as time-sensitive. Otherwise, call the appropriate customer support number for more timely assistance. 

Bob’s Furniture’s Mailing Address

If you need to send a letter or complaint to a mailing address, you can get in touch with Bob’s Furniture’s team via their primary mailing address. Despite being owned by an investment firm, Bob’s Discount Furniture Store still has its headquarters in Connecticut. 

If you prefer traditional mail correspondence, you can address letters and complaints to the mailing address below:

Bob’s Discount Furniture
428 Tolland Turnpike
Manchester, CT 06042 

Bob’s Furniture Live Chat

Bob’s Furniture values customer service, which is why it also offers a live chat service to its client base. To find the live chat service, head to https://www.mybobs.com/contact-us and click the chat icon on the bottom-right of the screen. When chat is available, it will appear on this page — Bob’s Furniture does not advertise its live chat hours.

You can ask live chat representatives about furniture, warranties, returning products, showrooms, shipping costs, shipping times, and more.

Bob’s Furniture Customer Support Website

Bob’s Furniture is committed to customer satisfaction – they have answers to almost any question. This site is a top-notch resource if you need help with any of their products or services. Head to https://www.mybobs.com/bobs-faq, and you’ll see a range of different customer care options.

On the right-hand side is a menu with information on bedding, mattresses, furniture, delivery, furniture care, protection plans, in-home services, delivery trackers, furniture removal, and more. Check it out!

File a Goof Proof Claim

Bob Discount Furniture offers dedicated support for Goof Proof claims. Goof Proof is the store’s protection plan for residential purchases. The plan is designed to protect consumers and covers unexpected damage to indoor and outdoor furniture, including stains, rips, cuts, and more. 

Call 1-800-538-9500 to file a Bob’s Goof Proof claim via phone with a live agent. 

Alternatively, visit the Bob’s Goof Proof Claims Support webpage to start a service request, get protection plan documents, or check your service request status. There’s also an FAQ if you prefer the self-service option. 

You’ll need to file your claim within 30 days of the damage for it to be valid. 

Bob’s Furniture Social Media Accounts

If you’re a consumer who prefers to contact companies you work with using social media, you’ll be pleased to know that you can contact Bob’s Furniture through most major social media sites. The company advertises furniture, promotions, and events through social media platforms. If you’d like to send them a message, you can post messages to most of their social media accounts. 

Links to each of their social media accounts are provided below:

Facebook: https://www.facebook.com/mybobs

Twitter: https://twitter.com/mybobs

LinkedIn: https://www.linkedin.com/company/bob%27s-discount-furniture/

Google+: https://plus.google.com/+MyBob’s/posts

About Bob’s Furniture

Bob’s Furniture is a large retailer that provides furniture and home goods to customers in the United States. The company is well-known for having great prices and huge stores and showrooms. While many people prefer to head to Bob’s Furniture stores and showrooms to collect furniture, the company has also established itself as a large online brand. Bob’s Furniture has 99 stores throughout the United States, many of which are in the northeast. The company started selling furniture in 1991 and now employs over 2,500 people. Bain Capital owns Bob’s Furniture, and the firm reports an annual revenue of over $1b.

Bobs Furniture Headquarters Location Map