Ethiopian Airlines provides both domestic and international travelers with one way and round trip travel plans, operating throughout major locations within Africa and across the world. Customers using their airlines can earn flight reward points, plan exclusive trips, and other privileges for a fully immersive experience. Customers experiencing any issues with their flight plans, booking reservations, reward points, or other concerns can easily reach out to Ethiopian Airlines through the following methods:
Ethiopian Airlines Customer Service Number
Ethiopian Airlines services its customers on an international basis and thus provides multiple call centers across the world for customers experiencing issues with their travel plans. Customers within the United States can call the customer service numbers listed below for assistance with their bookings, reward points, and other travel concerns.
Ethiopian Airlines United States Customer Service Numbers:
For customers located within countries like the United Kingdom, China, Germany, and Puerto Rico, customers can engage with their customer service teams by searching for their available country within their call center database below.
Ethiopian Airlines Customer Service Numbers Directory: https://www.ethiopianairlines.com/us/services/help-and-contact/call-center-numbers
Ethiopian Airlines Customer Service Mailing Address
Customers seeking out physical correspondence with Ethiopian Airlines, including requests for documentation, legal disputes, and filing claims, can inquire with the company through the mailing address listed below.
Ethiopian Airlines Customer Service Mailing Address: P.O. Box 1755, Addis Ababa, Ethiopia
Ethiopian Airlines Customer Service Email Address
For direct contact with Ethiopian Airlines’ customer service team, customers can email their service department through the email address listed below. Through their email address, customers can engage with an agent regarding return flights, confirmation emails, compensation inquiries, and other various concerns related to travel.
Ethiopian Airlines Customer Service Email Address: [email protected]
Ethiopian Airlines Customer Service Help Center
Ethiopian Airlines’ help center provides a complete database for all contact information and support sections. Their help center is designed to direct their customers to the correct contact information for receiving assistance from an Ethiopian Airlines agent. Their help center also provides links to support articles and subscription services to help to return members gain the most out of their services.
Ethiopian Airlines Customer Service Help Center: https://www.ethiopianairlines.com/us/services/help-and-contact
Ethiopian Airlines Frequently Asked Questions Center
Through Ethiopian Airlines’ FAQ center, customers can learn about their customer rights, subscription services, and the basics of online booking with their flight agency. Through their FAQ section, customers can learn about regulations applied to their flights, such as board compensation for denied flights, learn ways of planning routes, learn how to make payments for their flights, and learn about upgrade options for their regular trips. Their FAQ center is separated into three sections: customer rights, online booking, and plus grade subscription service, and through these sections, customers can find the answers they need before, during, and after flights.
Ethiopian Airlines Frequently Asked Questions Center: https://www.ethiopianairlines.com/us/services/help-and-contact/frequently-asked-questions.
Ethiopian Airlines Knowledge and Customer Portal
The knowledge and customer portal provides registered customers with a gateway for information about Ethiopian Airlines, including what to do before flights, how Ethiopian Airlines handles cargo supplies, how to access ShebaMiles, and what customers should do after their flights. Both their home and knowledge portals give registered users an interactive way to learn more about their flight plans and allow them to ask questions about their flights beforehand.
Ethiopian Airlines Knowledge and Customer Portal: https://crm.ethiopianairlines.com/
Ethiopian Airlines Customer Service Live Chat
Ethiopian Airlines does not supply a live chat option for its customers. Customers wishing to speak with a representative can either call their customer service number according to their location or email Ethiopian Airlines.
Ethiopian Airlines Customer Service Live Chat: N/A
Ethiopian Airlines Customer Service Mobile App
Customers with bookings through Ethiopian Airlines can keep track of their flights, hotel reservations, and car rentals through their mobile app, which is available to download for both IOS and Android devices.
Ethiopian Airlines Customer Service Social Media
Ethiopian Airlines encourages customers to connect with them through their social media. By following their social media platforms, customers can learn about the latest news from their flight agency and keep up with reward point opportunities for future travel plans. Customers can also use their social media pages to be redirected to their closest customer service agency.
About Ethiopian Airlines
Ethiopian Airlines provides airlines flights, hotel reservations, and car rentals throughout Africa, providing both African residents and international travelers with a unique booking experience. Ethiopian Airlines services over 100 international and 21 domestic destinations; and is considered one of Ethiopia’s major industries and leading carriers for travelers and have been in operation since 1945.
Customer Service Number: 909-328-6127
Address: Bole 1, Addis Ababa, Ethiopia
Contact Points: Phone, Email, Social Media
Services Supported: airline travel agency, travel reservations, flight reservations.