Japan Airlines Customer Service Number

The Japan Airlines customer service number connects you to one of the oldest airlines flying out of Japan. For over half a century, this airline has cultivated a reputation for incredible service and convenient air travel for customers flying to and from Japan, Hong Kong, South Korea, and other places in East Asia. If you’re heading there anytime soon, make sure you know how to get in touch with Japan Airlines.

Japan Airlines Customer Service Number

Do you have questions about using Wi-Fi on your flight or what accommodations they offer for passengers with disabilities? Do you need to correct your personal information so there are no problems with your ticket? Would you like help making flight reservations or getting a refund after a flight cancellation? Perhaps you’re new to international flights and want to ensure you’re interpreting your flight information correctly.

The Japan Airlines customer service team is prepared to handle all these inquiries and more. Each representative is friendly, knowledgeable, and determined to help you love each international flight you take with them. If you’re in the United States or Canada, experience their excellence by calling the Japan Airlines customer service number.

Japan Airlines Customer Service Number (USA and Canada): 1-800-525-3663

Are you outside North America but still need to speak with a customer service representative in English? Try the number below instead.

Japan Airlines Customer Service Number (International): 1-310-607-4160

Another option is to call SKY NAVI, which gives you basic flight information, such as arrival and departure times. If that’s all you need, use one of these numbers.

Japan Airlines General Number: 0120-747-222

If calling from a mobile phone: 03-5796-9345

Remember that toll or international call charges may apply, regardless of the number you use. Also, JAL call center hours are usually during the normal business hours for whichever country you’re calling, though SKY NAVI is open 24/7.

Japan Airlines Mailing Address

Would you feel more comfortable mailing your inquiries, feedback, or concerns to Japan Airlines? Although the company is based in Tokyo, one of the JAL group offices is located in California, so you can send letters and documents as necessary. Use the one below.

Japan Airlines Mailing Address (USA):

Japan Airlines
300 Continental Boulevard,
Suite 400
El Segundo, CA 90245

Of course, you can also send mail to their headquarters in Tokyo. This might be best if you speak Japanese fluently and want to ensure that issues are resolved in the company’s native tongue. This is the best address for that.

Japan Airlines Mailing Address (Japan):

Japan Airlines
Tennozu Building, 2-4-11
Higashi Shinagawa, Shinagawa-Ku
Tokyo, Tokyo 140-8637

Japan Airlines Customer Support Website

Modern technology makes air travel easier in many ways, and the JAL website serves as proof. On the company’s information page, you can find out how to do things like check in online, review accessibility guidelines, see whether departure or arrival times have changed, manage or cancel a domestic reservation, etc. If you’re a frequent flyer, you may discover how to get an award ticket for international or domestic flights. You could also confirm what carry-on items you can take, or fill out a report for lost or damaged luggage. 

Lots of information is available to you even without calling a customer service or special assistance desk.

Japan Airlines Customer Support Site: http://www.jal.co.jp/en/information/ 

Japan Airlines Blog

Are you curious about Japan Airline’s operations or recommendations for restaurants, destinations, entertainment, etc.? Would you like to stay informed about special deals or news that could affect your flights? Do you like receiving tips on how best to use the airline’s products and services? You’ll find all that information and more on their blog, so start following it.

Japan Airlines Blog: https://www.jal.co.jp/ru/en/guide-to-japan/plan-your-trip/tips/why-japan-airlines-has-the-best-economy-class.html 

Japan Airlines Social Media

Like their blog, Japan Airlines’ social media pages keep customers apprised about interesting developments, helpful advice, travel recommendations, and fun highlights of people and places. The company may also post weather alerts and similar updates on these pages. If you fly with them often, you may appreciate having all this information at your fingertips.

• Japan Airlines Twitter: https://twitter.com/JALFlightInfo_e
• Japan Airlines Facebook: https://www.facebook.com/japanairlinesworldwide 
• Japan Airlines Instagram: https://www.instagram.com/japanairlines/?hl=en 

About Japan Airlines

Japan Airlines has a long history that started shortly after World War II. In response to a growing need for airline transportation, the Japanese government founded the airline with just one aircraft. The company rapidly expanded in the following decades, eventually becoming one of the most respected airlines in Japan. Today, it commands a fleet of 162 planes that fly to 92 destinations worldwide. It was privatized in 1987 and has continued to rise in popularity among East Asian airlines.

Customer Service Number: 1-800-525-3663

Physical Locations:

Japan Airlines
300 Continental Boulevard, Suite 400
El Segundo, CA 90245

OR:

Japan Airlines
Tennozu Building, 2-4-11
Higashi Shinagawa, Shinagawa-Ku
Tokyo, Tokyo 140-8637

Hours of Operation: 24/7, 365 days per year

Company URL: https://www.jal.co.jp/en

Services Supported: Air travel

Japan Airlines Headquarters Location Map