Houzz was introduced in 2009 to create an active online community focused on interior design, decorating, and architecture. Today it is a massive network supporting 40 million users with a team of over 1,000 employees to provide professional service for home improvement, idea boards for inspiration, and online shopping for the latest deals on special home decor brands. Below, customers can contact Houzz’s customer service team through the following methods:
Houzz Customer Service Number
Through their customer service number, customers can communicate with their Houzz experts regarding tracking information, submitting tax exemption documentation, and other customer concerns when shopping on their website. Houzz also provides a sales customer service number for their professional services, allowing customers to speak with their sales department for online purchases, business management questions, and other business-related concerns.
Houzz Customer Service Number: 800-368-4268
Hours of Operation:
Monday to Friday from 5 am – 6:30 pm PT, and Saturday 6:30 am – 3 pm PT
Houzz Text Customer Service Number: 833-865-0572
Hours of Operation:
Monday to Friday from 5am – 4:30pm PT, and Saturday 6:30am – 2:30pm PT
Houzz Professional Sales Customer Service Number: 888-827-5017
Houzz Customer Service Mailing Address
The headquarters of Houzz is located in California, approximately an hour from the heart of the bay area.
Houzz Customer Service Mailing Address: 285 Hamilton Ave 4th Floor, Palo Alto, CA
Houzz Customer Service Email Address
There is no support email available for general use with Houzz. However, you can reach out for email support through the contact us page of Houzz.
Houzz Customer Service Email Address: N/A
Houzz Customer Service Help Center
Through Houzz’s help center, customers can find out how to cancel your order, start a return, and learn about their return policy. Customers can also discover tips on what to do if a product you ordered arrived damaged or turns out to be defective. For professionals, Houzz offers a help center that provides assistance with Houzz’s designer tools, project management tools, marketing campaigns, and other facets of designing and manufacturing home decor products and services for consumers.
Houzz Customer Service Help Center: https://help.houzz.com/s/
Houzz Professional Customer Service Help Center: https://www.houzz.com/pro-help
Houzz Customer Service Live Chat
Houzz Live Chat is available through their Contact Us page and most areas of the site. The link is situated at the bottom of the page on the right-hand side. It’s labeled “Chat With An Expert.”
Houzz Customer Service Live Chat: https://help.houzz.com/s/contactsupport
Houzz Customer Service Contact Us Form
If you have questions about the services provided by Houzz, you can reach out through the Contact Us form located at the following link. You start by selecting the country you reside in and then select which type of request you’re seeking help with. This can include getting help with the app or finding out more information about a purchase you desire to make. For professionals, customers can log into their account to receive personalized support from Houzz’s professional sales team.
Houzz Customer Service Contact Us Form: https://help.houzz.com/s/contactsupport
Houzz Customer Service Mobile App
The Houzz Mobile App is available through one of three platforms, including Android, Apple, and Amazon. Through this app, you can contact thousands of home professionals and share home design images with family, friends, and professionals you’re working with. You can also search through the various styles available, sorted by room, style, or location.
Google Play: https://play.google.com/store/apps/details?id=com.houzz.app
Apple Apps: http://itunes.apple.com/app/id399563465?mt=8
Houzz Customer Service Social Media
Houzz has three social media platforms through which they connect with their community. They post tips about updating your home and amazing new styles and provide connections to a broad swatch of home professionals. You can also follow their blog for tips and tricks about home renovation.
Founded in 2009, Houzz is the brainchild of the married couple Adi Tatarko and Alon Cohen. Through their cooperation, they created the go-to source for inspiration, creating an American website, online community, and software platform for professionals. Through these services, both customers and professionals can invest in areas such as architecture, interior design, landscape design, and home improvement. Since then, the company has earned over 2.7 million professionals in its professional services database and over 40 million customers.
Customer Service Number: 888-827-5017
Address: 285 Hamilton Ave 4th Floor, Palo Alto, CA
Contact Points: Phone, Contact Us, Social Media, Live Chat
Services Supported: home improvement website, home improvement services, home improvement professional software