JoAnn Fabric Customer Service Number
| Category : | Home Goods, Retail |
| Phone | 330-735-6576 |
| Address | 5555 Darrow Rd., Hudson, OH 44236 |
| Calling Hours | 9 AM - 7 PM Monday - Saturday |
| Website | https://www.joann.com |
Do you need the JoAnn Fabric customer service number? You’ve come to the right place to find their phone number and plenty of other contact avenues. When you get in touch with a service representative who works at JoAnn Fabric, they can help you to track an order, manage your account, cash in on Girl Scout Rewards, return an item, review their price match policy, buy a gift card, and get teacher Rewards. You’re sure to find all of the help you need in a timely and convenient manner when you contact the JoAnn Fabric support team.
JoAnn Fabric Customer Service Number
The most direct way to contact a customer care agent is through their service phone line. You will get immediate feedback from a live agent who can understand the issues that you are facing. They can help you sign up for the VIP program, schedule an in-store pickup, activate a gift card, start a return, and review their coupon policy, among other tasks. Finish up the call during your spare time and get back to your busy day. There is no need to worry about the problems you are facing with your JoAnn Fabric orders.
JoAnn Fabric Number: 1-330-735-6576 or 1-888-739-4120
Agents are available: Mon-Sat, 9 am – 7 pm EST
JoAnn Fabric Email Address
If you prefer not to talk to a live agent, it can be very convenient to send an email. This will take a little more time than a call would, but it will allow the service agent who receives your message to have ample time to analyze your question or issue. This can lead to some of the best advice and solutions from service representatives. They can help you resolve issues with your account, track your order, return an item, download the JoAnn Fabric app, and find a location near you. When you email, you will get a response in about 24 hours. Visit https://www.joann.com/contactus to fill out the contact form.
JoAnn Fabric Mailing Address
Mailing is your slowest option. However, it can be one of the most convenient options as well. Instead of waiting on hold with a service representative while they speak with other customers or constantly checking your email, you can simply send off your message and wait for a thorough response. This method is helpful with any issue that is not particularly pressing, like learning about warranties and policies or making a return. Use the following address to send in your inquiries or complaints.
Joann Fabric Mailing Address:
JOANN Fabric and Craft Stores
Attention: Customer Care,
5555 Darrow Rd.,
Hudson, OH 44236
JoAnn Fabric Customer Support Site
When you need help outside of business hours, it can be frustrating to be unable to reach a service agent. Instead of waiting for a representative to respond or come back to work, you can get immediate help by looking at the JoAnn Fabric customer service site. There, you will find an extensive database of frequently asked questions that cover topics such as shipping, promotions, and account management. You may find that talking to a live agent is a waste of time compared to the speed with which you can solve problems using the site. To view the helpful guides and answers, visit https://www.joann.com/help-center/.
JoAnn Fabric Social Media
Not only is social media a great way to get in contact with service agents, it is also a great place to speak with other customers. People who have experienced the same issues as you know what works and what doesn’t. They won’t leave you with general advice. Instead, they will give you the solutions that have worked for them and plenty of other customers. View the posts that others have made, or write out your own and wait for the community to help you out. Social media platforms are one of the best ways to get help from a variety of different perspectives. To find JoAnn Fabric’s pages, use the links below.
- Facebook: https://www.facebook.com/JoAnn.
- Pinterest: https://www.pinterest.com/joannstores/.
- Twitter: https://twitter.com/JoAnn_Stores.
What Kind of Questions/Services/Problems Can Customer Service Help With?
JoAnn Fabric customer service can assist with the following:
- Information on crafting supplies, including fabric, sewing machines, yarn, and Cricut supplies.
- Support for managing Creativebug online class subscriptions and accessing project sheets.
- Assistance with gift card activation, usage, and issues related to lost or stolen cards.
- Guidance on store services, special deals, coupon policies, and exclusive promotions.
- Help with custom framing orders and choosing the right supplies for needle arts or kids’ crafts.
- Queries about the Smiles reward program, corporate giving, and the affiliate program.
- Support for online and in-store purchases, including shipping and return policies.
What Would Be Helpful to Know?
For customers of JoAnn Fabric, it’s helpful to know that the company offers a wide range of crafting and sewing supplies, catering to both beginners and experienced crafters. The store regularly updates its inventory with seasonal decorations and supplies for various projects, providing a wealth of options for creative endeavors. JoAnn Fabric also places a strong emphasis on community engagement and corporate giving, supporting various local and national causes.
Additionally, their customer service is designed to not only assist with purchases and returns but also to provide creative guidance and inspiration, leveraging the expertise of their creative experts. Customers can engage with JoAnn Fabric through multiple channels, including their customer service number, social media platforms like YouTube, Facebook, Pinterest, and Twitter, as well as through their comprehensive website that offers online shopping, project ideas, and access to Creativebug classes.
About JoAnn Fabric
JoAnn Fabric is a premier craft store that seeks to provide the right tools and materials for your next project. Their trained experts are very knowledgeable about their products and the different projects that they are commonly used for. When you contact a service representative, not only can they help you with account issues, but they can help advise you on the correct products for the craft you are making. Let JoAnn Fabric inspire you to be creative and embark on your next project.
