KitchenAid Customer Service Number

KitchenAid is a kitchen appliance retailer with dedicated customer service numbers for those seeking help with its products or KitchenAid appliance repair in the United States. We will find the contact information for which numbers to call if you have technical problems with an appliance or need to return/exchange a product.

If you want to skip a phone call, consider contacting KitchenAid via their website. On this website, you can receive product news by subscribing to their newsletter or getting info on their privacy notice. You can do this using the company’s online contact form or live chat system. We will show you how to do this.

Lastly, suppose you need to locate your nearest store, register a product or extended service plan, or have another inquiry about a specific KitchenAid product. In that case, we will show you how to get answers using the company’s customer support website.

KitchenAid Customer Service Number

If your KitchenAid appliances are not working, or you wish to return or exchange an appliance, then you should call:

• 1-800-541-6390 for countertop appliances, kitchenware, and kitchen tools.
• 1-800-422-1230 for large appliances and microwaves.
• 1-800-584-4315 for commercial countertops.
• 1-855-845-9684 for stand mixer and blender repair.

These numbers are available from Monday to Friday, 8 am to 5 pm EST. To save time, it’s recommended that you have your appliance’s serial, warranty, and model numbers handy.

Upon dialing, you will be presented with various menu items for your inquiry type. Make sure to select the one most relevant to your situation. This will make sure you are put in touch with the correct department.

KitchenAid Contact Form

The company has an online contact form at http://www.kitchenaid.com/contact-us/. We recommend using this form if you need help tracking an order, information about warranties, or parts and accessories. You will be required to provide your name, contact details, and a message outlining your inquiry.

You can also schedule a service for your appliance by visiting http://www.kitchenaid.com/customer-service/schedule-service/. You will then need to fill in details about your appliance, your contact and address details, and select a time for the servicing.

KitchenAid Mailing Address

If you have inquiries or issues regarding KitchenAid countertop appliances, write to:

Countertop Appliances
553 Benson Road,
MailDrop: 8060
Benton Harbor, MI 49022

If you have inquiries or issues regarding KitchenAid major appliances and microwaves, write to:

ATTN: Correspondence Team
553 Benson Road,
Benton Harbor, MI 49022

Just remember, if you need answers urgently, you are better off contacting the company by phone or Internet.

KitchenAid Live Chat

To learn about returning a product, exchanges, and warranties, why not try the company’s live chat option? This is a suitable contact method for people who want immediate answers without needing a phone call. Simply visit https://www.kitchenaid.com/service-and-support.html and click on the “CHAT” option. This will put you in touch with an online consultant. Remember, this will be a natural person, not a robot. They should reply to questions within seconds and be knowledgeable about a range of KitchenAid products.

Live chat is available from: (U.S. Only)

Major appliance support:

Monday–Tuesday: 8:00 am – 6:00 pm EST

Wednesday–Friday: 9:00 am – 6:00 pm EST

Saturday: 8:00 am – 4:30 pm EST

Countertop Appliances, Kitchenware, or Kitchen Tools support:

Monday–Tuesday: 8:00 am – 6:00 pm EST

Wednesday–Friday: 9:00 am – 6:00 pm EST

KitchenAid Customer Support Website

The company has a customer support website at http://www.kitchenaid.com/customer-service/. This site has a lot of different pages, so we will supply you with the links to make it easier to navigate.

• To register your product (for warranty purposes), visit https://register.kitchenaid.com/.
• To download a user manual for your appliance, visit http://www.kitchenaid.com/customer-service/manuals/.
• For information about the latest promotions, visit http://www.kitchenaid.com/promotions/.
• To locate your nearest KitchenAid store, visit https://www.kitchenaid.com/find-retailer.html. You will be prompted to input your zip code and will then be shown all the stores in your area.
• For information about delivery and installation, visit https://www.kitchenaid.com/content/kitchenaid/en_us/delivery-and-installation.html.
• For information about returns and exchanges, visit https://www.kitchenaid.com/content/kitchenaid/en_us/return-policy.html.
• For any other product help, visit http://producthelp.kitchenaid.com/. You should then select the inquiry type from the given options or search with the search bar.

KitchenAid Social Media

The company runs a range of social media accounts to promote its products and let customers know about the latest offers.

• For Facebook, visit www.facebook.com/KitchenAid 
• For YouTube, visit www.youtube.com/user/KitchenAidUSA 
• For Twitter, visit https://twitter.com/KitchenAidUSA 
• For LinkedIn, visit www.linkedin.com/company/kitchenaid 

About KitchenAid

KitchenAid is an American kitchen appliance brand owned by Whirlpool Corporation, a major international home appliances distributor and manufacturer with over 90,000 employees worldwide and an annual revenue of around $20 billion.

The company traces its beginnings to 1919, when the first KitchenAid stand mixer was released by the Hobart Corporation. Sales were high enough that the company introduced a range of other stand mixers. It wasn’t until 1949 that the company expanded beyond mixers to dishwashers. Cookers were added in 1985, and refrigerators were added in 1986.

The company headquarters are located at the Whirlpool Corporation, 2000 North M63, Benton Harbor, Michigan.

KitchenAid Headquarters Location Map