If your Nespresso machine is not functioning correctly, you are probably in search of the Nespresso customer service number. But Nespresso customer care can also answer a variety of questions regarding their products. Find out how to recycle the coffee capsules. Discover if Nespresso coffees are Kosher or Halal. Discover if Nespresso ships to international addresses. Keep reading to find out the best way to contact Nespresso customer care reps to get your questions answered.
Nespresso Customer Service Number
Nespresso answers their phone 24 hours a day, seven days a week. That’s fantastic customer service! Call 800-562-1465.
Their VirtuoLine is a number dedicated to questions about their coffee and espresso machine. Call 877-964-6299.
Nespresso Email/Contact Form
If you would prefer to communicate via email, fill out this contact form: https://www.nespresso.com/us/en/contact-us. Assign your comments or questions to one of the following categories: orders/deliveries/returns, machines, accessories, marketing and promotions, website and app, club account, coffee, recycling, issue, Nespresso Boutique, or retail store/demonstrator. The company also wants to know what type of capsule you use – whether it is the original, vertuo, or professional. Customers may send an attached photo or video of the situation they are encountering with their machine. You should hear back from a rep within 24 hours of submitting your contact form.
Nespresso Mailing Address
Send mail to the U.S. offices by using the following address:
Nespresso USA Inc.
24-01 44th Road
Long Island City, NY 11101
Nespresso Live Chat
Nespresso does offer a Live Chat option for their customers, but first, you need to log-in to their system. To create an account, click here https://www.nespresso.com/us/en/service-customer-care. There are no specific times listed on when the live chat is in operation. The company asks you to first look through their FAQ and answers before initiating a conversation with a customer care rep.
Nespresso Support Website
There is a ton of support information on the Nespresso website. In fact, most questions could probably be answered without having to contact an employee at all.
Go to their FAQ page (https://www.nespresso.com/us/en/service-faq) to learn about their coffee, machines, accessories, recycling and machine care. Also use this page to find out how to fix problems you may be having with their product, website, or account. Find out the company’s policy on fair trade or organic coffee as well from this page.
Would you rather see the machines in person? Locate the closest Nespresso dealer by typing your current address here: https://www.nespresso.com/us/en/storeLocator – map-intro. There are over 700 Nespresso boutiques in 67 countries.
Nespresso Social Media Accounts
Receive customer service support from their social media accounts.
Nespresso Facebook: https://www.facebook.com/Nespresso.US/?brand_redir=28939438344
Customers can send messages to customer service reps via Facebook.
Nespresso Twitter: https://twitter.com/nespresso
Follow Global Nespresso from this account. Send a Tweet to Nespresso USA here: https://twitter.com/NespressoUSA.
Nespresso LinkedIn: https://www.linkedin.com/company/nestl-nespresso/
Read about Nespresso’s parent company Nestle from their LinkedIn page.
Nespresso Google+: https://plus.google.com/+nespresso
Find out how to make gourmet coffee creations from Google+.
Nespresso YouTube Channel: https://www.youtube.com/user/nespresso
Immerse yourself in all things coffee-related by watching Nespresso videos on their YouTube Channel.
Nespresso Pinterest: https://www.pinterest.com/nespresso/
Be inspired to live a better life by following Nespresso on Pinterest.
Nespresso is part of the Nestle Corporation, which is based in Switzerland. Nespresso produces machines that make espresso and coffee from single-serving pods. All coffee used in their pods is roasted, ground, and packaged in Switzerland.
An employee of Nestle first designed the system after watching a barista create intricate coffee drinks for a large group of customers. He developed the system for the business market, but ten years after its conception, it was introduced to individual consumers in Switzerland, Japan, France, and Italy.
The original version of the coffee machine was tweaked for North American consumers, and the VertuoLine was born. North American coffee drinkers apparently needed a machine to produce coffee in more significant quantities than the original machine could provide. The VertuoLine produces 414 milliliters of coffee at a time.