Nest Customer Service Number

If you are new to the world of home automation, you might have known that Nest has turned into Google Nest. Have you purchased many programmable Nest products like the Nest Cam, Nest Doorbell, Nest Aware Plus, Nest Renew, Nest Thermostat, Nest Protect, Nest Secure, and other Nest Products? Chances are you will need to contact Nest customer service. 

Nest produces home automation systems, including thermostats, security cameras, doorbells, and alarm systems. You can contact the customer care team via the Google Home App for Google Assistant or Nest App. Whether you need help choosing, installing, or programming one of their products, there are several ways for you to contact their customer support team. This article will give you several different contact options.

Nest Customer Service Number

Sometimes, the best way to get answers for your Nest device acting up is to talk with a real, live person. Nest customer support alerts personnel to answer questions about their Nest Labs product. They talk you through installation issues or troubleshoot plans when your smart device is not working as you desire. Of course, if you are experiencing a home safety emergency, such as a smoke or carbon monoxide detector going off, call 911 for quick responses.

Nest Customer Service Number: 1-855-VIP-NEST.

Available 5 am to 6 pm Pacific, seven days a week

Nest Email/Contact Form

There does not seem to be a specific email address where to interact with Nest customer service. The preferred form of communication seems to be via live chat or one of their social media accounts.

However, if you would like to partner with Nest, you can fill out a contact form at the following location. Nest is interested in partnering with other sales organizations or developers. This contact form can also be used if you are an energy provider.

Nest Contact Form: https://support.google.com/googlenest/contact/nest_pro?hl=en 

Nest Mailing Address

If you would prefer to contact Nest by writing a letter, you can do so by sending mail to their headquarters. Below is Nest’s full mailing address:

Nest Mailing Address:

3400 Hillview Ave.,
Palo Alto, CA 94304

Nest Live Chat

Nest does have a live chat portal for its customers. You will have to visit the support page to get help from experts. 

Nest Live Chat: https://support.google.com/nestpro/gethelp?sjid=7054563769476147785-EU 

Nest Customer Support Website

Go to Nest’s customer support website to see your contact options. Besides providing a live chat and phone option, Nest also responds to questions via Twitter. The Twitter feed is monitored seven days a week from 6 am to 8 pm PST. Nest also encourages you to talk with other customers who may have the same questions as you do in the Nest Community.

Nest Customer Support Website: https://nest.google.com/pro/support. 

Nest Social Media

As a tech company, Nest is accessible via almost every social media platform. Their most used platforms are probably their live chat and Twitter. So, if you need help with adding a thermostat to your account, consider contacting Nest support via Twitter. There are also ways to contact Nest if you have specific stories to share or if you would like to conduct business with someone in their corporate office. The links are below.

Facebook: https://www.facebook.com/googlenest/?locale=en_GB 

Twitter: https://twitter.com/googlenest?lang=en 

LinkedIn: https://www.linkedin.com/showcase/google-nest/ 

About Nest

Founded by former Apple engineers, Nest began producing its home automation products in 2010. In 2014, Google purchased the company for $3.2 billion. The company operates independently from Google’s other enterprises. Now, Nest Hello, Nest Cam IQ, Nest Thermostat E, Nest Speakers, and Nest Sensors are available at the Google Store.

Nests’ products include thermostats, smoke and carbon monoxide detectors, cameras, home security systems, and video doorbells. It is available for sale in North America and parts of Europe. Nest’s systems are wifi-enabled and self-learning. Nest products interact with some smart appliances and Google Home products.

Nest’s premier product is the Nest Learning Thermostat. After a trial period of a few weeks, during which customers must regulate the thermostat by hand, the Nest system learns the schedule of homeowners. It shifts the thermostat into an energy-saving mode when no one is at the residence.

Nest’s newest product is a video doorbell, which has facial recognition software.

Nest Headquarters Location Map