Are you looking for the Noritz customer service number? Is it time to upgrade your water heater to a tank-less system? If the idea makes you a little nervous, contact the customer care representatives for Noritz. Read below on the best way to reach them, and from there find out how to purchase and install the unit in your home.
Noritz Customer Service Number
Noritz is located in California. The number to corporate headquarters is 714-433-2905. The fax number is 714-241-1196.
The Atlanta office can be reached at 866-766-7489. The fax number for this location is 770-422-0184. The Atlanta office number is the one on the website where customers are directed to call if they need immediate and urgent assistance.
Noritz Email/Contact Form
The contact form for Noritz is located here: http://www.noritz.com/contact-us/. Inquiries can be made to the following departments:
This contact form can also be found on the bottom right of the landing page of nortiz.com.
Noritz Mailing Address
There are two company locations listed on the website.
11160 Grace Avenue
Fountain Valley, CA 92708
1220 Kennestone Circle, Suite 126
Marietta, GA 30066
Noritz Live Chat
Click on the icon of the smiley computer on the bottom right of the Noritz home page to access live chat. The live chat option first asks you to search through help topics before starting the chat with a customer care representative.
Noritz Support Website
The Noritz support page is located here: http://support.noritz.com. To begin, type in your unit’s model number. Typing in the number will zero in on the help topics available for your particular unit. If after reading the support website you still find the need to call a repairperson, click on this link: http://www.noritz.com/home-owners/find-a-servicer/. From here, customers should type in their zip code on the locator bar to find a service tech near their homes.
If you plan to service the unit yourself and need to order parts, click here: http://support.noritz.com/parts-search.php. You will need to know the model number, parts list ID, part number, and part name.
Do you think your unit could be under warranty? Search here to see: http://support.noritz.com/warranty-calculator.php. Search by model number, serial number, and installation date.
Noritz Social Media Accounts
Click on the links below to access Noritz on social media.
Noritz Facebook: https://www.facebook.com/NoritzAmerica/
Oddly enough, the Facebook link on the Noritz homepage does not take you directly to their page. Instead, it takes you to the Facebook homepage. You need to search for Noritz or click on the link above. Once there, you can send a message to customer care reps. You will usually receive an answer within an hour. You can also watch a video to see how the Noritz tankless system will work in your home or business.
Noritz Twitter: https://twitter.com/Noritz_NR83
Oddly enough, the Noritz Twitter link does not take you directly to their account. Instead, it takes you to Twitter. Once there, you can Tweet to Noritz, but you are unable to send a message.
Noritz LinkedIn: https://www.linkedin.com/company/noritz-america/
Yeah! The LinkedIn icon on the Noritz webpage linked me directly to the Noritz page! Now they are getting the hang of it! See what jobs are available through Noritz from their LinkedIn page.
Noritz Google+: Noritz does not have a presence on Google+. Oddly enough, those who want to share a blog written on their website can go through Google+.
Noritz YouTube Channel: https://www.youtube.com/user/noritzamerica/videos
Watch helpful troubleshooting videos and commercials about their products on the Noritz YouTube Channel.
Nortiz Blog: http://www.noritz.com/blog/. Read about the industry from those who know.
Noritz has been working on improving water heaters for over 60 years. They introduced the first modern, electronically-controlled tankless water heater in 1981. Their product is now used in the U.S. and Canada.
Noritz claims their products are easier to install and last longer than their competition. They also claim to have better customer service and use higher quality parts.