Category : | Gaming |
Phone | 888-259-5888 |
Address | Itamerenkatu 11-13, 00180 Helsinki, Finland |
Calling Hours | 24/7 365 |
Website | http://supercell.com/en/ |
Are you needing the Supercell customer service number? Supercell is one of those tricky companies that thousands (or millions) of people want to reach, but because of that, the company does not publish very many contact options. Supercell makes very popular video games, so they probably do not want to be inundated with messages from teens who are unhappy with their gameplay or want to work for the company. Read on to find out how to reach customer service.
Supercell Customer Service Number
There is not a contact number listed on Supercell’s webpage. Another page says their number is 888-259-5888. This number has not been confirmed. There also were no hours listed for this number. Supercell obviously does not want to hear your suggestions on how to make their gameplay better. They also do not want to hear about every time there is a glitch in their game that caused you to not move onto the next level.
Supercell Email/Contact Form
Amazingly, Supercell does have a contact form. It is located here: https://shop.supercell.com/blogs/faq – contact-us. Customers need to provide their name, email address, and order number. Questions can be sent in either Chinese (Mandarin?) or English. Appropriate topics include orders, payments, promos, and vouchers. Customers can also ask about products and stock information, returns and refunds, and shipping and delivery. This contact form is for the Supercell shop. This does not seem to be the appropriate place to send messages regarding technical issues.
Supercell Mailing Address
Mail your written correspondence to Finland.
Supercell Oy
Itamerenkatu 11-13
00180 Helsinki
Finland
Supercell Live Chat
Supercell does not offer a live chat option through their website.
Supercell Support Website
The Supercell support page is located here: http://supercell.com/en/contact-us/. For player support, click here: http://supercell.com/en/support/. Players need to choose from Clash Royale, Boom Beach, Clash of the Clans, or Hay Day. After you click on the game of your choice, you are taken to a help page where you can search through a variety of help topics available. The categories are as follows: Stay Safe and Play Fair; My Account; Lost Account; Gold, Gems, and Payments; Cards and Chests; Connection and Performance; Battle; Emotes; Clan; Clan Wars; Troubleshooting; Tournaments; Supercell ID; Clash Nights; Updates and Feedback; Terms of Service; Privacy Policy; and Parents Guide.
Topics for Boom Beach customer service include: Supercell ID; Lost Account; Troops, Heroes, and Prototype Buildings; Save Your Progress; In-App Purchases; Events and Bosses; Parents Guide; What’s New; New to Boom?; Tech Support; Gameplay Support; Sculptor and Power Stones; Privacy Policy and Terms of Service; Dr. T’s Mega Crab; Blackguard Basebuilder; Stay Safe and Play Fair; Troubleshooting; Task Force 101; Tutorial Videos; Forum/Facebook/Twitter.
Topics for Clash of the Clans include: Latest Update; Supercell ID, Getting Started; Updates and Feedback; Other Clan Stuff; Resources, Gems, and Payments; Clash Royale; Stay Safe and Play Fair; Hot Topics; Builder Base; Connection and Performance; Attack and Defense; Billing; Privacy Policy and Terms of Service; Lost Village; My Account; Clan Games; Clan Wars; Buildings and Upgrades, and Parents Guide.
Topics for Hay Day include: Stay Safe and Play Fair; In-App Purchases and Billing; Lost Account; New to Hay Day; My Account; General Gameplay; Keep Your Farm Safe from Lost Progress; Sanctuary; Booster; Farm Helpers; Neighbourhoods and Derby; Postman and Vouchers; Troubleshooting and Device Settings; and Connect with Friends.
Supercell Social Media Accounts
Don’t plan on receiving customer service through Supercell’s social media accounts.
Supercell Facebook: https://www.facebook.com/supercell
You can shop from this platform, but you cannot send a customer service message.
Supercell Twitter: https://twitter.com/supercell
Learn more about your favorite games through the Supercell Twitter account.
Supercell LinkedIn: https://www.linkedin.com/company/supercell/
Get your dream job at Supercell by following them on LinkedIn.
Supercell Google+: https://plus.google.com/107992683286353964242.
There are a lot of fan pages through Google+, but I’m not sure how many are company sponsored.
About Supercell
Supercell is a mobile game company located in Helsinki, Finland. They have released Hay Day, Clash of the Clans, Boom Beach, and Clash Royale.