Are you looking for the TapJoy customer service number? Did you purchase more lives for your favorite mobile game but never received them? Do you have a business, product, or service that you wish to advertise? Whatever your reason for contacting TapJoy, you may have a difficult time. There are no customer service numbers, email addresses, or even a regular corporate headquarters address easily seen on their website. Read on to discover the best ways to reach out to TapJoy employees.
TapJoy Customer Service Number
Even though not confirmed by the TapJoy website, try these numbers. Call 415-766-6900. The fax number is 415-296-9007.
TapJoy Email/Contact Form
There is at least a contact form on their website. It is located here: https://www.tapjoy.com/contact/.The website says that someone will get back to you “right away.” Since this is the only way they provide to reach customer care, I would hope they would be monitoring the contact forms constantly. The form asks for you to choose a contact category. Choices include advertising sales, developer relations, press inquiries, and customer support.
TapJoy Mart Mailing Address
Their website does not confirm this address.
111 Sutter Street
San Francisco, CA 94104
TapJoy also has offices in New York, Boston, Chicago, Los Angeles, London, and Beijing. None of the street or mailing addresses are located on their website.
TapJoy Live Chat
TapJoy does not offer a live chat option on their website.
TapJoy Support Website
Game players needing customer support should go to this link: http://tapjoy.force.com. Please note that TapJoy says that your first step is to submit a ticket through your game’s app. Once you have done that, this link gives instructions on how to submit a missing currency support ticket. Once this is done, you will find instructions on how to provide proof. The whole process honestly seems somewhat complicated. TapJoy emphasizes the fact that they do not have a customer service number for customers.
Are you trying to market your product or service? Click on this link to discover how TapJoy can help you sell your product or service https://www.tapjoy.com/marketers/.
I am assuming that you have more customer service options and contact choices after you create an account. Here is the link to create a TapJoy account: https://ltv.tapjoy.com/s/l – session/signup.
TapJoy Social Media Accounts
Yes, TapJoy uses social media accounts. Oddly enough, they do not use Facebook. This is the only company I have ever seen that uses social media but does not use Facebook.
TapJoy Facebook: There are Facebook pages called Tapjoy Lies, Scam Tapjoy, and Class Action Lawsuit Against Tapjoy and Participating Sponsors. I assume that the company creates none of these pages.
TapJoy Twitter: https://twitter.com/tapjoy
TapJoy uses Twitter a lot. You can Tweet to TapJoy, but you are not able to send a customer service message. Follow TapJoy to learn more about App Marketing.
TapJoy LinkedIn: https://www.linkedin.com/company/tapjoy/
Learn more about TapJoy’s business side through their LinkedIn page.
TapJoy Google+: https://plus.google.com/101639236465706266625
Learn how to maximize mobile engagement through TapJoy’s Google+ account.
TapJoy Instagram: https://www.instagram.com/tapjoy/
TapJoy posts a lot of conference pics on their social media pages. Their Instagram page is no different.
TapJoy Blog: https://resources.tapjoy.com/blog
Read about the app advertising industry in the TapJoy Blog located on their website.
TapJoy’s Maximum Impact Platform helps advertisers connect with customers through their mobile gaming apps. TapJoy currently reaches over 520 million monthly active users.
The company was founded in 2007 and is headquartered in San Francisco. There are between 200-500 employees at locations all over the United States and Beijing. Their specialties are mobile advertising, rich media, analytics, video, and rewarded advertising.
TapJoy’s top publishers are Crowdstar, Topps, Big Blue Bubble, Scopely, and Playgendary. Some of the brands using their services are Yoplait, Fox, Adidas, Sephora, Procter and Gamble, Google, Pepsi, Walgreens, Target, HP, and Fresh Empire.
TapJoy employees call themselves the “masters of mobile.” Contact them through all the ways listed if you are a player, marketer or a developer.