TapJoy Customer Service Number

Are you looking for the TapJoy customer service number? Did you purchase more lives for your favorite mobile game but never received them? Do you have a business, product, or service that you wish to advertise? Whatever your reason for contacting TapJoy (Acquired by ironSource), you may have a difficult time. Read on to discover the best ways to reach out to TapJoy employees.

TapJoy Customer Service Number

There are no customer service numbers, email addresses, or even a regular corporate headquarters address easily seen on their website. However, customers found these numbers useful. 

•  TapJoy Customer Service Number: 1-415-766-6900. 
•  TapJoy Fax number: 415-296-9007.

TapJoy Email/Contact Form

There is a contact form on their website. The website says that someone will get back to you “right away.” The form asks for you to choose a contact category. Choices include advertising sales, developer relations, press inquiries, and customer support.

TapJoy Email/Contact Form: https://www.tapjoy.com/contact/. 

TapJoy Mart Mailing Address

The following is the most reported TapJoy address to send mail.

TapJoy Mart Mailing Address:

TapJoy
111 Sutter Street,
12th Floor,
San Francisco, CA 94104

TapJoy also has offices in New York, Boston, Chicago, Los Angeles, London, and Beijing. None of the street or mailing addresses are located on their website.

TapJoy Support Website

Please note that TapJoy says that your first step is to submit a ticket through your game’s app. Once you have done that, this link gives instructions on submitting a missing currency support ticket. Once this is done, you will find instructions on how to provide proof. The whole process seems somewhat complicated, and TapJoy emphasizes the fact that they do not have a customer service number for customers.

TapJoy Support Website: https://www.is.com/contact/ 

Are you trying to market your product or service? Click on this link to discover how TapJoy can help you sell your product or service: https://www.tapjoy.com/marketers/.

Here is the link to create a TapJoy account: https://ltv.tapjoy.com/s/l – session/signup.

TapJoy Social Media Accounts

TapJoy (Acquired by ironSource) uses social media accounts, especially Twitter. You can Tweet to TapJoy, but you cannot send a customer service message. Follow TapJoy to learn more about App Marketing. Learn more about TapJoy’s business side through their LinkedIn page.

• TapJoy Twitter: https://twitter.com/tapjoy
• TapJoy LinkedIn: https://www.linkedin.com/company/tapjoy/
• TapJoy Google+: https://plus.google.com/101639236465706266625
• TapJoy Instagram: https://www.instagram.com/tapjoy/
• TapJoy Blog: https://resources.tapjoy.com/blog

Who Should Reach Out to TapJoy?

• App developers and advertisers seeking to leverage TapJoy’s offer wall ad solutions and user engagement strategies.
• Players and users of mobile gaming apps looking for support with TapJoy’s rewarded advertising or experiencing issues with rewards or offer completion.
• Marketers aiming to explore targeted advertising opportunities, user growth tactics, and partnerships with TapJoy’s advertising partners.
• Companies and brands interested in utilizing TapJoy’s analytics services, including Google Analytics and Apple Search Ads, for optimized ad campaigns.
• Individuals requiring assistance with personal data management, consent preferences, or who have specific complaints regarding TapJoy’s services.

Why Contact TapJoy Customer Service?

• To gain insights into best practices for mobile device advertising, optimizing user experience through the TapJoy offerwall, and enhancing app developer revenues.
• For guidance on managing personal information securely, understanding the user agreement, and navigating privacy settings, including legitimate interest and required cookies.
• To access TapJoy’s knowledge center for case studies, advertising partner collaborations, and strategies for effective user engagement and community hub interactions.
• For assistance with specific TapJoy services such as the platform app, offerwall ads, or inquiries about service provider collaborations in the United States and the United Kingdom.
• To address issues related to reward processing, consent management for cookies and data analytics, or to submit a customer support request for targeted advertising concerns.

TapJoy, self-dubbed as the “masters of mobile,” continues to innovate in the mobile advertising space, providing key solutions for app developers, advertisers, and users alike. Whether you’re exploring the TapJoy offerwall for the first time, looking to enhance your app’s user engagement, or need assistance with advertising analytics, TapJoy’s customer service team is ready to offer comprehensive support. With a commitment to enhancing mobile experiences and driving user growth, TapJoy is a pivotal partner for those navigating the complexities of the mobile advertising landscape.

About TapJoy

Since its inception in 2007, TapJoy has been at the forefront of mobile advertising, utilizing its Maximum Impact Platform to create meaningful connections between advertisers and customers via mobile gaming apps. Now a part of ironSource, TapJoy reaches over 520 million monthly active users, offering a suite of services, including mobile advertising, rich media, analytics, video, and rewarded advertising from its San Francisco headquarters. With a workforce of 200-500 employees spread across the United States and Beijing, TapJoy collaborates with top publishers like Crowdstar, Topps, Big Blue Bubble, Scopely, and Playgendary, servicing renowned brands such as Yoplait, Fox, Adidas, and Google, to name a few.

TapJoy Headquarters Location Map