Supercell Customer Service Number
| Category : | Gaming |
| Address | Jätkäsaarenlaituri 1, 00180 Helsinki, Finland |
| Calling Hours | 24/7 365 |
| Website | https://supercell.com/en/ |
Do you need the Supercell customer service number? Supercell does not offer support via phone but is reachable both via live chat in-game or through email communications. Supercell makes top-rated video games, so this is likely the best way for them to manage the high volume of communications they receive. Read on to find out how to reach customer service.
Supercell Customer Service Number
There is no support via phone available, but their website gives detailed instructions about accessing live chat options directly in the game or communicating via email.
Supercell Email/Contact Form
Customers need to provide their name, email address, and order number. Appropriate topics include orders, payments, promos, and vouchers. Customers can also ask about products and stock information, returns and refunds, and shipping and delivery. This contact form is for the Supercell shop. This is not the appropriate place to send messages regarding technical issues.
Supercell Email/Contact Form: https://shop.supercell.com/blogs/faq – contact-us.
Supercell Mailing Address
Mail your written correspondence to Finland.
Supercell Mailing Address:
Supercell Oy,
Jätkäsaarenlaituri 1,
00180 Helsinki, Finland
Supercell Support Website
Players must choose from Clash Royale, Boom Beach, Clash of the Clans, or Hay Day. After you click on the game of your choice, you are taken to a help page where you can search through various help topics available. The categories are as follows: Stay Safe and Play Fair; My Account; Lost Account; Gold, Gems, and Payments; Cards and Chests; Connection and Performance; Battle; Emotes; Clan; Clan Wars; Troubleshooting; Tournaments; Supercell ID; Clash Nights; Updates and Feedback; Terms of Service; Privacy Policy; and Parents Guide.
Supercell Support Website: https://supercell.com/en/support/
Topics for Clash of the Clans include the Latest Update, Supercell ID, Getting Started, Updates and Feedback, Other Clan Stuff, Resources, Gems, and Payments; Clash Royale, Stay Safe and Play Fair; Hot Topics; Builder Base; Connection and Performance; Attack and Defense; Billing; Privacy Policy and Terms of Service; Lost Village; My Account; Clan Games; Clan Wars; Buildings and Upgrades, and Parents Guide.
Topics for Hay Day include: Stay Safe and Play Fair; In-App Purchases and Billing; Lost Account; New to Hay Day; My Account; General Gameplay; Keep Your Farm Safe from Lost Progress; Sanctuary; Booster; Farm Helpers; Neighborhoods and Derby; Postman and Vouchers; Troubleshooting and Device Settings; and Connect with Friends.
Supercell Social Media
Don’t plan on receiving customer service through Supercell’s social media accounts. You can shop from the following Facebook page but not send a customer service message. Learn more about your favorite games through the Supercell Twitter account.
- Supercell Facebook: https://www.facebook.com/supercell
- Supercell Twitter: https://twitter.com/supercell
- Supercell LinkedIn: https://www.linkedin.com/company/supercell/
- Supercell Google+: https://plus.google.com/107992683286353964242.
Who Should Reach Out to Supercell?
- Gamers seeking assistance with Supercell ID, including account creation, enabling account protection, and managing backup recovery codes.
- Players looking for support with lost accounts, verification codes, and understanding new account protection features for enhanced security.
- Customers interested in Supercell store purchases, Brawl Pass Plus rewards, or inquiries related to specific Supercell games and player tags.
- Young players or their guardians needing information on safe and fair play practices, personal data protection, and setting up a Supercell ID with appropriate safeguards.
- Anyone experiencing issues with game accounts on mobile devices, including backup and recovery, account security, and accessing game content.
Why Contact Supercell Customer Service?
- To receive support for Supercell ID options, account protection features, and securing personal information within the gaming environment.
- For help with recovering lost game accounts, including the use of recovery codes and navigating the account security process.
- To inquire about purchases from the Supercell store, accessing rewards in games like Brawl Stars, and utilizing power points effectively.
- To understand the use of cookies, including marketing, analytics, and necessary cookies, and how Supercell tailors advertising and analytics for a better gaming experience.
- For guidance on creating a safe gaming environment for young players, ensuring compliance with Supercell’s commitment to safe, fair play, and protecting personal data.
At the heart of Supercell’s success is a passion for developing outstanding games that resonate with millions of players worldwide. Whether you’re a seasoned gamer or new to Supercell’s gaming world, the customer service team is dedicated to providing the assistance and information you need to enjoy a seamless and secure gaming experience. Supercell’s commitment to innovation, player safety, and community engagement ensures that every game is not just played but cherished.
About Supercell
Supercell, headquartered in Helsinki, Finland, is a leading mobile game developer known for creating engaging and widely popular games such as Hay Day, Clash of Clans, Boom Beach, and Clash Royale. With a commitment to enhancing the player experience through innovative gameplay and robust account protection features, Supercell continues to redefine mobile gaming. The introduction of Supercell ID has further solidified its dedication to account security, allowing players to safeguard their game progress and connect seamlessly with friends across Supercell’s gaming universe.
