Vivint is a home security company that was ranked #1 in Customer Satisfaction because of their availability through avenues like their customer service phone number. They provide multiple packages for the level of security and access that you desire and are available for you to change this level at any time. Once you get into contact with a service agent, they can help you to manage your equipment installation, troubleshoot issues with your Vivint Smart Home app, or update your account information to make sure that your family is as secure as possible.
Vivint Customer Service Phone Number
The best way to get into direct contact with a service agent is by phone. Representatives are available at all times and can help you with a variety of problems and questions. Once you are in contact with someone, they can help you to change the level of service you are getting, verify a smart home pro account, replace batteries on any of your equipment, and help you obtain a permit to have an alarm installed. Use the following number to get in touch now.
Vivint Email Address
Another great way to get in touch with a service agent is through their customer service email address. This is not your quickest option, but it can be one of the best. Instead of waiting on hold to talk on the phone, you can send an email and wait for a service agent to get back to you, usually within a couple of days. This option also gives support agents ample time to look at your issue or question and make sure you are getting the best answers. They can help you to manage your billing options, like setting up flex pay, as well as calibrate Vivint sensors and thermostats. To email, use the following address, firstname.lastname@example.org.
Vivint Mailing Address
If your matter is not very pressing, then sending a message in the mail can be another convenient option. This is certainly one of the slowest options and you may not receive help until after a few days or even a week has passed. However, it does allow you to avoid waiting on hold as well as avoid having to message back and forth over email with extra information and such. A service representative will receive your inquiry and work hard to solve your problem and respond. To send mail, use the following address.
4931 North 300 West
Provo, UT 84604
Vivint Live Chat
Another very convenient and innovative feature is the Vivint Live Chat option. Without leaving your computer, you can enter into an instant messaging conversation with a service representative and begin to solve your problems. They can help you with account maintenance, like updating information and billing options, as well as offer technical support for Vivint sensors and smart home alarms. This is probably one of the most convenient and quick options that Vivint provides and ensures that you are not waiting on hold to talk or spending lots of time waiting for a response. To chat, visit https://support.vivint.com/.
Vivint Support Website
If you are trying to get help outside of normal business hours, or if representatives are all busy, another great option is to look at Vivint’s customer service site. There you can find lots of support articles and a database of frequently asked questions. This database covers topics including, how to get an alarm permit, how to install sensors in your house, how to pay your Vivint bill, and how to connect your Smart Home features to your Apple or Android device. To view this information, visit https://support.vivint.com/.
Vivint Social Media
Some of the most insightful help often comes from other customers. When you visit Vivint’s social media sites you can with both service agents and other customers. You can view helpful posts about company news or upcoming updates, as well as view posts from others about the problems they have run into. If that does not answer your questions, you can make your own posts and wait for helpful feedback. Use the following links to see their social media pages.
To view their Facebook page, https://www.facebook.com/VivintHome/.
To follow them on Twitter, visit https://twitter.com/vivinthome.
To view helpful videos on YouTube, visit https://www.youtube.com/user/VivintHome.
Vivint is a security company that specializes in Smart Home technology and the integration of technologies that can control your home. They work hard to be innovative and stay on the cutting edge of technology through services like their app and door camera. They monitor your house 24/7 and make sure that your family is safe.