Wayfair is a home décor company that operates exclusively online and thus provides numerous avenues of communication, like their customer service number. When you get into contact with a service representative they can help you manage your account and orders, fix issues with fulfillment or deliveries, or even give you more pictures and measurements of your product to know if it will truly fit in your house.
Wayfair Customer Service Phone Number
If you need immediate assistance, one of the best ways to get into contact with a customer care agent is by phone. Representatives are available Mon-Fri 8 AM to 12 AM, Sat 8 AM to 8 PM and Sun 9 AM to 6 PM. When you reach them they will be happy to help you with whatever you need, like canceling an order, scheduling a delivery appointment, making a return, or even updating your credit card and account information. They want you to be satisfied with both their products and services and will make sure that you feel valued. Use the following number to get connected with a real live agent.
Wayfair Email Address
Although they do not have a traditional email address that you can use with your personal account, they do provide a convenient contact form that allows you to send messages. You simply fill out your information and add your message, making sure to categorize your topic so that you get the best help. Then an agent will look over your inquiry and do their best to make sure you have the right solutions. To use the form, visit https://www.wayfair.com/help/faq.php#my_account and click “Email Us.”
Wayfair Mailing Address
If you prefer to send your inquiries or complaints by mail, then they will gladly accept that form of communication. It is not the quickest form of service, but if your need is not pressing it can be one of the easiest and most convenient. Once your mail is received, a service agent will thoroughly look it over and spend as much time as they need, not worried about getting to the next caller. They will then get back to you as soon as possible with a resolution to your situation. This method ensures that you do not spend time waiting on hold or staying tied to your email communicating back and forth with a service representative. To send mail, use the following address.
Wayfair Customer Service
4 Copley Place, Floor 7
Boston, MA 02116
Wayfair Customer Support Website
Often, people run into problems or trouble outside of business hours. You may be busy yourself during the times that service agents are available. Therefore, Wayfair has provided an extensive amount of information on their website that is dedicated to helping you solve your problems without ever needing to talk to a representative. On the site, you can view all of their frequently asked questions featuring topics related to changing your shipping speed, ordering a replacement part, or fixing a defective product. This method is quick and easy and can solve most issues that you will face with your account or orders. To view the site, visit https://www.wayfair.com/help/faq.php#other.
Wayfair Social Media
If you are fond of connecting through social media, then Wayfair has the pages for you! This is the best way to get help from not only customer care agents, but also other customers. Their unique mix of information can help you to have the best insights into your issues and solve them in no time. This is also a great option when you need support outside of business hours. Simply log on to your favorite social media and then search the posts on Wayfair’s page. If you don’t find what you need, make your own post and wait for all of the great feedback and answers. To access their social media pages, use the links below.
To see Facebook, visit https://www.facebook.com/wayfair.
To follow Wayfair on Twitter, visit https://twitter.com/wayfair.
To connect on Google+, visit https://plus.google.com/+wayfair.
Wayfair is an e-commerce site that focuses on home décor and furnishings. They have been around since 2002 and are at the leading edge of retailers’ rejection of brick and mortar stores. Since they do not have lots of overhead and clerks to pay, they are able to invest in customer service and make sure that customers are satisfied and feel truly valued.