If you use a Zmodo camera to monitor your home or business, it’s a good idea to have the Zmodo customer service number handy in case a problem arises. Zmodo is one of the quickest growing camera surveillance companies on the planet – they’ve sold millions of products to customers around the globe, especially in the United States. Zmodo understands it’s important to have a solid customer service team on-site if any problems arise with people’s internal surveillance systems. The company is Chinese, but you can get in touch with their USA-based customer service team in a variety of different ways. In this article, we’ll take a look at all the different customer care options you have with Zmodo.
Zmodo Customer Service Number
Dealing with automated responses and customer service can be a total pain – that’s why it’s great that Zmodo offers live customer support through their customer service number. You can get in touch with a customer service representative by calling their customer care number within operating hours. This is the best way to get quick solutions to any problems you’re having.
Customers use this number to ask about cameras, cloud storage, smart home appliances, services, billing, orders, online store issues, payment issues, shipping, returns, warranties, and anything else related to Zmodo products.
To get in touch with their USA customer service team, dial 217-903-5037.
Hours are as follows: Monday – Friday: 8 AM – 8 PM (CT)
Zmodo Email/Contact Form
Zmodo also has an email address if you’d like to speak with their customer service team. They have a team on-hand to reply to emails about a range of different topics. You can email Zmodo directly at firstname.lastname@example.org to get in touch with them about anything related to the company or their products.
Customers ask about product specifications, product capabilities, product ranges, storage, billing problems, order issues, returns, warranties, shipping, and other Zmodo-related issues.
Zmodo Mailing Address
If you want to send letters to Zmodo, you won’t have to send them all the way to China. The company has a US mailing address for their customer service team. Keep in mind, it will still probably take a few weeks to get a response. Below is their full mailing address:
1401 Interstate Drive
Champaign, IL 61822
The United States of America
Zmodo Live Chat
Zmodo truly values your customer service experience – they have a live chat service that you can use around the clock to speak with a live person. If you have an after-hours issue with your Zmodo product or service, you can speak with a live person straight away through their live chat. To find their live chat portal, head to http://support.zmodo.com/ and look at the bottom of the page – the service is available 24/7.
Customers use this to ask about technical issues, product issues, customer service problems, billing problems, user manuals, orders, repairs, and more.
Zmodo Customer Support Website
There are plenty of ways to get help without having to speak with the Zmodo customer service team. If you’d like to get help from Zmodo without speak to their customer service team, you should head to their support page at http://support.zmodo.com/.
Here you will find a search bar at the top of the page that can be used to find out more information about their products. You can also choose between different subject areas to find relevant topics. Subject areas include Zmodo Store Support, Cloud Service, Zmodo App, Zmodo Network Tester, and Warranty & RMA.
Zmodo Social Media Accounts
As a budding tech company, Zmodo knows how important it is to use technology to promote products and connect with customers. Zmodo has a variety of social media accounts operating for USA customers – they all provide English information and updates. You can even send direct messages to these social media accounts if you want to get in touch with their team. Below are links to the Zmodo social media accounts:
Zmodo is a worldwide provider of electronic camera and surveillance equipment – the company aims to provide their customers with practical solutions for home and commercial surveillance. Zmodo started in 2009 in China – the firm now has offices and customer support centers at various locations in the United States. Zmodo has sold over eight million products to consumers since its inception in 2009. The company has also recently expanded into smart home products – a new line was released in 2017. The company’s head office remains in China.