Samsung Customer Service Number

The name Samsung touches every level of technology, which is why you’ll want to keep the Samsung customer service number in your pocket. Whether you’re enjoying your favorite show on your new 65” Ultra HD widescreen, talking on your new Galaxy S24, or pulling a piping hot dinner from the oven, Samsung Electronics is there. Their range of products is challenged only by their passion for solid customer support and an ongoing dedication to providing quick, easy, reliable customer service at any time of day or night.

Samsung Customer Service Number

Samsung knows that when you need support, you need it now in a way that doesn’t require jumping through a bunch of hoops. That’s why a Samsung customer care number is dedicated to your experience using a Samsung product. Have questions about an order you’ve placed for a Samsung product and want an answer quickly? Do you just need to get some things straightened out by setting up or rebooting your device? Samsung Premium Care is on the case.

Samsung Care Customer Service Number: 1-800-726-7864

A Samsung Care Pro is available daily from 8 am to 12 am EST.

Samsung Address

If you need to visit Samsung corporate headquarters, you can use the address below. It is unclear if you can send mail to this address.

Samsung Address

85 Challenger Road,
6th Floor,
Ridgefield Park, NJ 07660

Samsung Email Address / Contact Form

Sometimes, a phone call just won’t do, and you must type out what is wrong. Maybe you need to send a photo of a concern with your appliance, perhaps an exchange of documents will speed things along, or maybe you just need a link sent to you to the latest drivers for your new laptop. Whatever the case, Samsung has provided a contact point for online support to ensure you get the best care possible from their email response team. 

While Samsung does have an address for email support, they do provide a contact form. You can select from many options, including help with your Samsung order, refunds/replacements/returns, product registration/warranty support, and more.

Samsung Contact Form: https://www.samsung.com/us/support/contact-customer-services/

If you have exhausted all of Samsung’s support tools on their website and still feel you need help, you can email the CEO’s office directly. 

Samsung CEO Office Email: https://support-us.samsung.com/help/contact/MailQuestionGeneralNew.jsp

Samsung Live Chat/Text Us

It’s little surprise that dealing with a company as in touch with the latest tech as Samsung will provide you the option of a text-based live chat with a representative. Let’s face it: some people just don’t like talking on the phone, some things don’t translate well, and certain disabilities make voice conversation impossible. No worries, when you visit their customer support site, you’ll be able to get all the help you need in a format that lets you scroll back over the contents as you need to. Like the perfect blending of email and voice, Samsung Live Chat can help you with your most difficult technical issues.

Samsung Live Chat: https://www.samsung.com/us/support/contact/

Samsung support also has the option to text with them! You can choose to text using SMS or WhatsApp. You will find this option on the Support page.

Samsung Remote Support

Ever wish you could have an expert right at hand, taking care of your concerns and solving your technical issues? With Samsung Remote Support, you get that convenience. With applicable Samsung electronics, like laptops or a Samsung TV, an agent at Samsung will be able to remotely access your electronic device and solve the most difficult of technical concerns in no time at all. It’s just like going to the tech store, only without the wait or the commute!

Samsung Remote Support: https://www.samsung.com/us/support/remoteservice/

Samsung Community Forum

Samsung has an extremely dedicated community of users who are constantly talking about the next big thing available for their devices. Helpful and interactive, the Samsung Community Forum provides a place for Samsung users to help each other with concerns affecting their devices, as well as a public forum for Samsung representatives to chime in and give the answer in a place where everyone can benefit. Need technical support on a particularly vexing problem, looking for some expert advice, or just wanting to join a community of Samsung enthusiasts? 

Samsung Community Forum: https://us.community.samsung.com/

Samsung Social Media

Being a leader in personal electronic devices, it’s no surprise that they can be found on many of the world’s most influential social media platforms. Whether you want regular updates about your favorite products coming to your Facebook feed or up-to-date snippets from Twitter, Samsung is ready to stay in touch. Did we mention that you can also get technical support through these venues?

• Samsung Facebook: https://www.facebook.com/SamsungUS
• Samsung Twitter: https://twitter.com/SamsungUS
• Samsung Instagram: https://www.instagram.com/samsungmobileusa/
• Samsung YouTube: https://www.youtube.com/samsungus
• Samsung Email List: https://www.samsung.com/us/emailsignup/

About Samsung

Samsung has a long and storied history, first established in 1938 by Lee Byung-Chul as a trading company. Thirty years later, the company heavily diversified into industries ranging from textiles to insurance and securities. It wasn’t until the late 60s that Samsung took its first step into the world of electronics, for which it would come to be known worldwide as a trusted and cutting-edge supplier. Samsung is one of four companies that were part of this original conglomerate, with Shinsegae Group, CJ Group, and Hansoi Group being its three sister companies. Today, Samsung is known globally and is well-established as a leader in the electronics industry, particularly in the area of personal electronics.

Samsung Headquarters Location Map