PennyMac Customer Service Number

When you have problems with your mortgage or other loans, call the PennyMac customer service number. Their agents are standing by to take your call and help you with your home equity loan needs. Whether you have questions about refinancing, need to get a rate quote, want to know about corporate sustainability plans, or want to make a loan transfer or credit card, the PennyMac loan service is there to walk you through the process. Service agents are trained experts who can help explain mortgages and loans in simple terms that you can understand. This is a crucial service that can be confusing. Let PennyMac financial services help you out so you don’t do something that will hurt your financial future.

PennyMac Customer Service Number

One of the quickest and easiest ways to contact a trained customer service representative is through their service number. You can explain your problem or question thoroughly while a service representative clarifies exactly what you need. You can ask about personal information, a short sale, PennyMac mortgage investment trust, PennyMac TPO, PennyMac correspondent group, and the mortgage lender. 

There is no better way to communicate than by talking to a live person. There are separate sections for account help, a learning center, loan programs, home refinance loans, a VA loan, prior notice, loan types, a mortgage rate, and loan payment. On the phone, PennyMac agents can help you manage your account, set up AutoPay, and explain the taxes and insurance associated with your property. The representative will continue to talk with you and discuss your issues until the problem is resolved or you fully understand the questions that you had before you called.

PennyMac PURCHASE OR REFINANCE: 866-549-3583 

PennyMac LOAN PAYMENTS: 866-545-9070

PennyMac LOAN SERVICING: 800-777-4001

PennyMac MY M.A.C TEAM: 844-917-3669

PennyMac HEADQUARTERS: 818-224-7442

Service Agents are available Monday through Friday from 6 am to 6 pm PT and Saturday from 7 am to 11 am PT.

PennyMac Live Chat

They do not offer a customer service live chat option; another convenient and quick option is the PennyMac Financial Services Inc. email address. Once you are connected, they can help answer questions about loan assistance, discuss loan modification, and even talk about the impact that different options can have on your credit score. PennyMac representatives are trained experts who can help ensure that your financial future is stable. Never hesitate to start a conversation! 

PennyMac COMMUNITY RELATIONS: Communityrelations@pennymac.com  

PennyMac MEDIA RELATIONS: kristyn.clark@pennymac.com 

PennyMac Mailing Address

This contact avenue is especially important for those who are looking to file complaints or need detailed, hard-copy responses to things like loan assistance requests. Although this is probably the slowest option of all the contact avenues, it allows a service agent to look over your issue or question for a long time and make sure that they are giving you the best possible advice. Often, agents may feel pressured to get to the next email or call that is waiting on hold, but that is not the case when you send messages through the postal system. It is also very convenient for many people, as you can just leave the correspondence in your mailbox and forget about it until you get a response back in a few days. If you would like to send an inquiry through the mail, use the following address.

PennyMac LOAN PAYMENTS mailing address:

PennyMac Loan Services, LLC
P.O. Box 30597,
Los Angeles, CA 90030-0597

PennyMac OVERNIGHT PAYMENTS MAILING ADDRESS:

PennyMac Loan Services,
Attn: Lockbox Operations
P.O. Box 30597,
20500 Belshaw Ave.,
Carson, CA 90746

PennyMac Customer Support Website

Oftentimes, you will run into problems or have questions outside of business hours. There are no live agents who you can contact during this time. However, the PennyMac website has a great database of frequently asked questions and other support articles that will help you solve your issues. This is great if you are a self-starter or like to do things yourself. You can avoid any awkward exchanges and still get help with questions like how to change your account address, switch to paperless billing, read about loan relief, or see how refinancing will affect your monthly payments. 

PennyMac Customer Support Website: https://www.pennymacusa.com/faqs.

PennyMac Social Media

Social media provides a great way for customers to connect with service agents and peers who are also trying to pay their loans. When you visit these platforms, you can view the posts and questions that others have had or ask your own and wait for experienced customers to answer you. The responses will roll in, and you can then run the advice by trained service agents who know if the answers are sound or plausible. Use the following links to visit PennyMac’s respective sites.

• Facebook: https://www.facebook.com/PennyMacUSA.
• Twitter: https://twitter.com/PennyMacNews.
• Instagram: https://www.instagram.com/pennymacusa/. 
• YouTube: https://www.youtube.com/user/PennyMacLoanServices.

About PennyMac

PennyMac Financial Services Inc. is a leader in the United States loan servicing industry. They help you secure your financial future and get the purchases, like real estate and other mortgage products you have always dreamed of. Their loans can help your dreams become a reality. If you run into problems, call their trained experts, who will help you make the right decisions and give you helpful advice.

PennyMac Headquarters Location Map