The Illinois Department of Human Services will issue those qualified to receive SNAP (Food Stamps) or cash assistance in Illinois an Illinois Link Card. It’s a standard plastic card that appears and functions like a credit or debit card. SNAP and cash benefits are both available through the same card. Children who qualify for P-EBT will be issued a special card with their account.
Link Card Customer Service Number
The Link Card customer service number is the first step in getting help with your benefits and Link Card. You can check your balance using their automated system or report the card lost or stolen. You can also address other questions with one of their support staff. They provide multiple numbers for support from other venues and for those who are hearing impaired.
Link Card Customer Service Number: 800-678-5465
IDHS Help Line: 800-843-6154
Link Card Customer Service Mailing Address
The headquarters of the Illinois welfare program is found in East Springfield, Illinois. This is the heart of the Illinois Department of Human Services. They manage their multiple local offices and support the thousands of families on the Illinois Department of Human Service from these locations.
Link Card Customer Service Mailing Address: 100 South Grand Avenue East Springfield, Illinois 62762
Link Card Customer Service Email Address
There is no direct email access available for support with the Link Card. However, you can reach out through the Contact Us form to request support via email.
Link Card Customer Service Email Address: N/A
Link Card Customer Service Help Center
The Link Card Help Center is one of the most valuable resources for those who are receiving benefits through this program. You can find out how to get your balance, set or change your PIN, order a replacement card, etc. You can also learn how to apply for benefits. Business owners can also use this link to learn how to accept SNAP.
Link Card Customer Service Help Center: https://www.dhs.state.il.us/page.aspx?item=30371
Link Card Customer Service Live Chat
There is not a Live Chat available for support with your Link Card and welfare account.
Link Card Customer Service Live Chat: N/A
Link Card Customer Service Contact Us Form
The Contact Us form is one possible way to get support with your Link Card account. This form lets you request non-urgent information from their support staff. You can find out how to qualify for benefits, check up on your application process, etc.
Link Card Customer Service Contact Us Form: https://www.dhs.state.il.us/page.aspx?item=131500&module=17&surveyid=1553
Link Card Customer Service Mobile App
There is no mobile app for the Illinois Link Card.
Link Card Customer Service Social Media
The Illinois Department of Human Services is active on multiple social media platforms. Through these platforms, they share important information with Link Card users. YouTube videos provide tips and tricks to get the most out of your benefits and how to make healthy choices for your family.
About Link Card
Illinois established the Illinois Food Stamp program to improve nutrition and end hunger in low-income families. It helps thousands of Illinois residents provide their families with an adequate diet and access to important needs. The Department of Human Services provided cash support to provide interim support for those currently between jobs. The Illinois Link Card provides a convenient and secure way of delivering these benefits.
Customer Service Number: 800-678-5465
Address: 100 South Grand Avenue East Springfield, Illinois 62762
Contact Points: Phone, Email, Contact Us Form
Services Supported: Cash Benefits and Food Stamps