Macy’s is one of America’s most iconic department stores, responsible for numerous institutions and traditions in its home city. The Macy’s Thanksgiving Day Parade is one example of a yearly tradition since 1924. The Macy’s Credit Card comes in two varieties, the Macy’s store credit card and the American Express Macy’s card that you use anywhere. Each comes in three tiers with different rewards, including silver, gold, and platinum.
Macy’s Credit Card Customer Service Number
One primary support point for Macy’s Credit Card is their customer service support number. You can access your balance, request credit line increases, and more. You can also get information about the details of the account, including rewards at various locations and much more.
Macy’s Credit Card Customer Service Number: 888-257-6757
Macy’s Credit Card Customer Service Mailing Address
Multiple mailing addresses are available for sending payments to Macy’s for your credit card accounts. Which you choose is determined by how quickly you need to make your payment. You can also make payments online through their website.
Macy’s Credit Card Customer Service Mailing Address: PO Box 9001108, Louisville, KY 40290-1108
Macy’s Credit Card Payments: PO Box 9001094, Louisville, KY 40290-1094
Express Payments: 6716 Grade Lane, Bldg. 9, Suite 910, Louisville, KY 40213
Macy’s Credit Card Customer Service Email Address
There is no direct email address you can use to get support for your Macy’s Credit Card account.
Macy’s Credit Card Customer Service Email Address: N/A
Macy’s Credit Card Customer Service Help Center
The Macy’s credit card help center provides many articles covering your credit card account topics. You can find out about their financing events, determine your billing and payment options, and how to check your current limit. You can also learn about paperless statements, setting up Autopay, and much more.
Macy’s Credit Card Customer Service Help Center: https://customerservice-macys.com/category/macys-credit-card/
Macy’s Credit Card Customer Service Live Chat
There is no Live Chat support for Macy’s credit card.
Macy’s Credit Card Customer Service Live Chat: N/A
Macy’s Credit Card Customer Service Contact Us Form
Macy’s offers no contact us form.
Macy’s Credit Card Customer Service Contact Us Form: N/A
Macy’s Credit Card Customer Service Mobile App
The Mobile App is the ultimate tool for the Macy’s Credit Card owners. With this app, you can get comprehensive information about your account. This includes payments, checking your balance, tracking activity, etc.
Google Play: https://play.google.com/store/apps/details?id=com.macys.android
Apple Apps: https://apps.apple.com/us/app/id341036067
Macy’s Credit Card Customer Service Social Media
Macy’s maintains social media accounts on most of the major platforms available. They announce events happening at their company through these platforms, new opportunities and offerings, and new products appearing on their floor. You can also connect with other Macy customers and get general help from their team.
About Macy’s Credit Card
Macy’s was first founded by Rowland Hussey Macy in 1851, though he had opened other stores before this. Rowland opened this Macy’s store in 1851 to serve mill employees in Haverhill, Massachusetts. None of these initial four stores were successful, but they were learning experiences. In 1858 he would try again, opening the R. H. Macy & Co. store on Sixth Avenue. It stood as the only dry goods store in that part of town, doing $11.08 in business on its first day. This was the equivalent of $347.02 today. The business would begin a period of strong growth, absorbing nearby buildings and opening more departments. It would rapidly expand, becoming an iconic part of New York and American commercial history. Today, 163 years later, its headquarters remain located in New York City governing over 510 stores worldwide.
Customer Service Number: 888-257-6757
Address: 151 W 34th St, New York, NY 10001
Contact Points: Phone, Social Media
Services Supported: Store And General Credit Lines