CARD.com Customer Service Number

CARD.com provides prepaid Visa and debit card solutions, offering customers easy and convenient ways to easily load money onto their cards and shop. CARD.com advertises its prepaid debit cards with unique card designs to appeal to each individual. The company also features easy ways to deposit cash to each card through a mobile app, set up direct deposit, and make check deposits to their card account. Customers experiencing issues loading money to their accounts, accessing their account balance, or having other concerns can chat with a customer care representative using one of CARD.com’s customer service paths.

CARD.com Customer Service Number

CARD.com provides its customers with a customer service number that can be called anytime, 24/7, for assistance with their accounts. By calling their account support number, customers can use their automated support services to self-service their accounts, like adjusting direct deposit information or making a deposit. They can also speak with a representative during the hours of operation listed below for assistance with unauthorized transactions, card payment declines, monthly maintenance fees, and other forms of account management. 

Customers can also call the premium account support team for assistance with electronic transactions, filing disputes, and other account information.

CARD.com Customer Service Number: 866-345-4520 

Hours of Operation: Monday – Friday, 7 am to 7 pm CT

CARD.com Customer Service Premium Member Number: 844-227-3602 

Hours of Operation: Monday – Friday, 6:00 am to 7:00 pm PT

CARD.com Mailing Address

Through their mailing address, customers can contact their representatives about card designs, investment opportunities, trademarks, obtaining a replacement card, and other media-related opportunities or general inquiries. Customers should use the appropriate mailing address for their account based on whether they are regular or premium account holders.

CARD.com Mailing Address: 

Cardholder Services, CARD.com
P.O. Box 543000
Omaha, NE 68154

CARD.com Premium Member Mailing Address: 

Premium Bank Account Processing Center
P.O. Box: 541148
Omaha, NE, 68154

CARD.com Email Address

Customers can use the email address listed below to get in touch with the CARD.com account support team for assistance with their prepaid accounts and premium prepaid accounts. Customers can email the account support team 24/7 and should expect a response within 24 to 48 hours. Customers should avoid sending personal information, such as their account password, identifying documents, or account numbers, via email to keep their accounts secure.

CARD.com Email Address: support@CARD.com 

CARD.com Help Center

CARD.com’s FAQ center provides customers with basic information about their prepaid debit card, direct deposit, and other available services. Customers can learn ways to preload their debit cards, make payments to their monthly maintenance fee plans, manage their accounts, report a stolen card, and handle card declines through the help center.

CARD.com Help Center: https://www.CARD.com/faq

CARD.com Premium Help Center

Premium members can interact with the CARD.com premium FAQ page to learn how to use their VISA debit cards, dispute transactions, replace a lost or stolen card, activate card accounts, and other relevant information when using their premium prepaid debit card.

CARD.com Premium Help Center: https://dashboard.premium.CARD.com/faqs

CARD.com Mobile App

Through CARD.com’s mobile app, which is available on the App Store and Google Play, customers can preload their debit cards, participate in online banking, view transactions, locate nearby ATMs, and manage other account information. 

• Google Play: https://play.google.com/store/apps/details?id=com.card.cardcom 
• App Store: https://itunes.apple.com/us/app/CARD.com-mobile/id661772976

CARD.com Social Media

CARD.com’s social media allows customers to follow the company for updates on their services, latest design releases, and other promotional content. Through their social media, customers can also keep up with blog updates, preview new card designs, and learn more about their services.

• Facebook: https://facebook.com/card 
• Twitter: https://twitter.com/card 
• LinkedIn: https://www.linkedin.com/company/card-com 
• Pinterest: https://pinterest.com/carddotcom

About CARD.com

CARD.com was created as a leading mobile alternative to branch bank checking accounts. Founded by financial entrepreneur Ben Katz in 2012, the company raised more than $20 million in seed investments to open over 6,000 bank accounts within their first day and now maintains the accounts of over 100,000 active customers with $1 billion in deposits. CARD.com insures all customer deposits up to $250,000 through their partner, Pathward, N.A., Member FDIC. 

CARD.com Headquarters Location Map