CARD.com provides prepaid Visa and Debit card solutions, providing people with easy and convenient ways to load money to their cards and shop with ease. CARD.com advertises its prepaid debit cards with unique card designs to appeal to the individual and easy deposit cash to their card through mobile app features, direct deposit setup, and check deposits. Customers experiencing issues loaning money to their accounts, accessing their account balance, or having other concerns can chat with a representative in the following ways:
CARD.com Customer Service Number
CARD.com provides its customers with a customer service number that can be called anytime, 24/7, for assistance with their accounts. By calling their account support number, customers can use their automated support services to speak with a representative during the following hours of operation listed below for assistance with unauthorized transactions, card declines, monthly maintenance fees, and other forms of account management. Customers can also call the premium account support team for assistance with electronic transactions, filing disputes, and other account information.
CARD.com Customer Service Number: 866-345-4520
Hours of Operation:
Monday – Friday, 7 a.m. to 7 p.m. CT
CARD.com Customer Service Premium Member Number: 844-227-3602
Hours of Operation:
Monday – Friday, 6:00 a.m. to 7:00 p.m PT
CARD.com Customer Service Mailing Address
Through their mailing address, customers can contact their representatives about card designs, investment opportunities, and other media-related opportunities. For customer service, customers are recommended to use their customer service number, email address, or contact form for more information, and premium account members can write to their premium account address to request more information about their transactions and account information.
CARD.com Customer Service Mailing Address: 231 Market Pl San Ramon, Suite 218, California 94583, US
CARD.com Customer Service Premium Mailing Address: Premium Bank Account Processing Center, PO Box: 541148, Omaha, NE, 68154
CARD.com Customer Service Email Address
Customers can use the email address listed below to get in touch with their account support team for assistance with their prepaid accounts and premium prepaid accounts. Customers can email their account support teams 24/7, and during their hours of operation, expect a response within 24 to 48 hours.
CARD.com Customer Service Help Center
CARD.com’s FAQ center provides customers with basic information about their prepaid debit cards and other available services. Customers can learn ways to preload their debit cards, make payments to their monthly maintenance fee plans, manage their accounts, and handle card declines.
CARD.com Customer Service Help Center: https://www.CARD.com/faq
CARD.com Customer Service Premium Help Center
For premium members, customers can interact with their premium FAQ page to learn how to dispute transactions, how to replace cards, how to activate card accounts, and other relevant information when using their premium prepaid debit cards.
CARD.com Customer Service Premium Help Center: https://dashboard.premium.CARD.com/faqs
CARD.com Customer Service Live Chat
CARD.com does not provide a live chat service for its customers. Customers seeking assistance with their accounts can contact their account support teams through their customer service numbers and email addresses for more information.
CARD.com Customer Service Live Chat: N/A
CARD.com Customer Service Contact Us Form
CARD.com does not provide their customers its customers with a contact form. Customers requiring assistance with their accounts, payments, transactions, and monthly fees should use CARD.com’s customer service numbers or email addresses to get in touch with their account support teams.
CARD.com Customer Service Contact Us Form: N/A
CARD.com Customer Service Mobile App
Through CARD.com’s mobile app, customers can preload their debit cards, view transactions, locate nearby ATMs, and other account information. The CARD.com mobile app can be downloaded on both IOS and Android devices and use their mobile app to reach out to an account support representative.
CARD.com Customer Service Social Media
CARD.com’s social media allows customers to follow the company for updates on their services, latest design releases, and other promotional content. Through their social media, customers can also keep up with blog updates, preview new card designs, and learn more about their services.
CARD.com was created as a leading mobile alternative to branch bank checking accounts. Founded by financial entrepanuer Ben Katz, the company raised more than $20 Million in seed to Series C equity, opened over 6,000 bank accounts within its first day, and now maintains the growth of over 100,000 active customers with $1 Billion in deposits.
Customer Service Number: 866-345-4520
Address: 1223 Wilshire Blvd, San Ramon, California 90403
Contact Points: Phone, Email, Social Media, Contact Us
Services Supported: Marketing and Finance Service