Serve Customer Service Number

Serve is a debit card offering from American Express that provides basic debit card functionality through a prepaid platform. This card is not attached to a traditional bank account but rather carries a balance in a manner similar to a credit card. Due to its being a prepaid card, it’s an excellent option for those otherwise unable to possess a traditional checking account or credit card.

Serve Customer Service Number

Serve provides two customer service phone numbers, one for their American Express Serve card and the other for the Visa Prepaid Serve card. Through these customer service numbers, you can get immediate access to customer service support for your account. It’s a convenient place for addressing concerns related to your account, online banking transactions, money transfers, and more. Their customer service team can assist you with their Serve account. 

Serve® American Express® Prepaid Debit Account Phone Numbers:

US: 1-800-954-0559

International: 1-801-449-4019

Serve® Pay As You Go Visa® Prepaid Card & Serve® Bank Account Phone Numbers:

US: 1-833-729-9646

International: 1-678-248-5284

Serve Mailing Address

Serve’s headquarters is found in New York City at the home of its issuing company, American Express. However, for concerns related to the security of your Serve account, Serve provides a mailing address that allows users to dispute actions on their account, such as a money transfer or other transaction. Customers can use the PO Box address listed below, and you can expect a written response from the Serve customer support team within 10 business days.

Serve Mailing Address:

Serve Customer Care
P.O. Box 826
Fortson, GA 31808

If you have specific concerns related to American Express Serve card transactions, you may also use the mailing address listed below. This includes topics related to investor relations, 

American Express Mailing Address:

American Express Travel Related Services Company, Inc.,
200 Vesey Street,
New York, NY 10285

Serve Email Address

Serve does not provide an official email address for its customers. Customers who wish to contact Serve would need to either use their customer service number listed online or log into their Serve account to receive additional customer support as a self-service option. 

Serve Email Address: N/A

Serve Help Center

The Serve help center provides general information about their customer service options, offering an FAQ section and a Contact Us section with their listed phone numbers for Serve account holders. Through their help center, Serve card users can learn about what to do in cases of an unauthorized transaction, direct deposit options, transfer funds, and other options. However, for additional information related to your account, the best way to attain that information is to log into your account to access their service center. 

Serve Help Center: https://www.serve.com/faqs/get-help

Serve Mobile App

The Serve customer service mobile app is a convenient way of tracking your balance, recharging your account, and checking on activity on your Serve card.

• Google Play: https://play.google.com/store/apps/details?id=com.serve.mobile 
• Apple Apps: https://apps.apple.com/us/app/serve/id425685843

About Serve

American Express is a prominent credit card company that provides credit options at all income levels and throughout the world. Their Serve card first became available in 2011, experiencing a relaunch two years later as a reloadable, prepaid, full-service card with additional features. It provides numerous debit card-like features that make moving and managing your money convenient.

Serve Headquarters Location Map