24 Hour Fitness Customer Service Number

24-Hour Fitness offers exclusive membership deals for personal training and provides full access to its gym equipment facilities. Customers can easily maintain their exercise goals, attend training classes, and keep track of their fitness goals through their memberships.

For customers looking to cancel their memberships, seek out a personal trainer, or have other questions or concerns, they can reach out to their customer service team through the following methods:

24 Hour Fitness Customer Service Number

Customers can contact a customer service representative through their membership services number to freeze their membership account, report account information errors, learn about member services,  change payment information, and get crucial additional information.

However, customers are recommended to contact their local gym to speak with a representative about insurance information, amenities assistance, personal training, and other related information for additional assistance.

24 Hour Fitness Customer Service Number: 800-432-6348

24 Hour Fitness Mailing Address

Customers can contact the company through 24 Hour Fitness’ mailing address for correspondence, including investor relations, media relations, and other business-related concerns.

24-Hour Fitness Mailing Address:

24 Hour Fitness Member Services
P.O. Box 2689
Carlsbad, CA 92018

24 Hour Fitness Email Address

Customers can contact their nearest representative for assistance with their memberships, local gym trainers, equipment malfunctions, and other concerns through their associated email address. Customers can expect a response from 24 Hour Fitness by emailing their team within 24 to 48 hours.

24 Hour Fitness Email Address: support@24go.zendesk.com

24 Hour Fitness Help Center

24 Hour Fitness FAQ center provides information on their policies, membership prices, payment options, safety protocols, and other relevant information for new and returning customers.

24 Hour Fitness collects your data to provide you with better recommendations according to your priorities. They collect your personal information like name, address, phone number, etc, to share their marketing emails with better deals. 

For more accurate results, 24 Hour Fitness also collects data like date of birth, payment account number, browser type, etc, from Google Analytics the moment you click on their digital web. If you click on their digital accounts using your personal social media account, 24 Hour Fitness may take your professional information from there. It will assist in generating accurate cookies for your devices that will be tailored according to your preferences.

The best part is that you can also provide a number for your mobile device to activate SMS services and get daily text messages from 24 Hour Fitness to eliminate FOMO. Before confirming SMS-text terms, we would suggest giving a read to the SMS text policy. However, if you are concerned about fraudulent activity and want to prevent harm you can always choose the option to opt-out information and click on “save my choices” for a better experience.

Apart from this, the help center will also assist the clients in finding answers to general questions about their services, how they work with personal trainers, and other policies for accessing their gym membership perks. Customers can also search for relevant topics through the search bar at the top right-hand corner of the page.

24 Hour Fitness Help Center: https://www.24hourfitness.com/company/faq/

24 Hour Fitness Contact Form

Through the 24 Hour Fitness contact form, customers can contact their club’s manager about their billing concerns, membership perks, club access, report staff member problems, and other concerns. Customers can also find relevant contact information in the lower left-hand corner of the page for locating their nearest club for assistance with their questions or concerns.

24 Hour Fitness Contact Form: https://www.24hourfitness.com/contact_us/

24 Hour Fitness Mobile App

24 Hour Fitness provides customers with a mobile app to track their fitness progress digitally, check in at their local clubs, and gain suggested workouts at home. Customers can download the app for both IOS and Android, and through their mobile app, they can access all of their account information for better membership management.

Google Play: https://play.google.com/store/apps/details?id=io.a24go.android.dev 

Apple Apps: https://apps.apple.com/us/app/24go-by-24-hour-fitness/id1291447822

24 Hour Fitness Social Media

To keep up with the latest from 24 Hour Fitness, customers can follow their Facebook and Instagram profiles for more information on membership discounts, in-club policy changes, new club locations, etc. Customers can also use their media accounts to contact their nearest manager for assistance with their account and membership perks.

• 24 Hour Fitness Facebook: https://www.facebook.com/24HourFitness
• 24 Hour Fitness Instagram: https://www.instagram.com/24HourFitness
• 24 Hour Fitness X/ Twitter: https://twitter.com/24hourfitness?lang=en

About 24 Hour Fitness

24 Hour Fitness is a privately owned fitness center chain considered the second-largest behind LA Fitness. The company operates over 250 clubs across the United States. It has recently emerged from bankruptcy in 2020 under new ownership, Sculptor Capital Investments LLC, Monarch Alternative Capital LP, and Cyrus Capital Partners LP in December 2020.

24 Hour Fitness Headquarters Location Map