24 Hour Fitness Customer Service Number

24-Hour Fitness offers exclusive membership deals for personal training and full access to their gym equipment facilities. Customers can maintain their exercise goals, attend training classes, and keep track of their fitness goals with ease through their memberships. For customers looking to cancel their memberships, seek out a personal trainer, or have other questions or concerns, they can reach out to their customer service team through the following methods: 

24 Hour Fitness Customer Service Number

Customers can reach out to a customer service representative through their membership services number to freeze their membership account, report account information errors, change payment information, and other concerns. However, for additional assistance, customers are recommended to reach out to their local gym to speak with a representative for issues relating to amenities assistance, personal trainer support, and other concerns. 

24 Hour Fitness Customer Service Number: 800-432-6348

24 Hour Fitness Customer Service Mailing Address

Through 24 Hour Fitness’ mailing address, customers can reach out to the company for correspondence, including investor relations, media relations, and other business-related concerns. 

24 Hour Fitness Customer Service Mailing Address: 24 Hour Fitness Member Services PO Box 2689 Carlsbad, CA 92018

24 Hour Fitness Customer Service Email Address

Customers can get in contact with their nearest representative for assistance with their memberships, local gym trainers, equipment malfunctions, and other various concerns through their associated email address. Customers can expect a response from 24 Hour Fitness within 24 to 48 hours by emailing their team. 

24 Hour Fitness Customer Service Email Address: support@24go.zendesk.com

24 Hour Fitness Customer Service Help Center

24-Hour Fitness FAQ center provides information on their policies, membership prices, payment options, safety protocols, and other relevant information for new and returning customers. Through their center, customers can find answers to general questions about their services, how they work with personal trainers, and other policies for accessing their gym membership perks. Customers can also search for relevant topics through the search bar at the top right-hand corner of the page. 

24 Hour Fitness Customer Service Help Center: https://www.24hourfitness.com/company/faq/

24 Hour Fitness Customer Service Live Chat

24-Hour Fitness does not have a live chat feature available on its website. By contacting 24-hour fitness, customers are recommended to contact their teams by phone, email, or contact form for assistance. 

24 Hour Fitness Customer Service Live Chat: N/A

24 Hour Fitness Customer Service Contact Us Form

Through the 24 Hour Fitness contact form, customers can contact their club’s manager about their billing concerns, membership perks, club access, report staff member problems, and other concerns. Customers can also find relevant contact information in the lower left-hand corner of the page for locating their nearest club for assistance with their questions or concerns. 

24 Hour Fitness Customer Service Contact Us Form: https://www.24hourfitness.com/contact_us/

24 Hour Fitness Customer Service Mobile App

24 Hour Fitness provides its customers with a mobile app that allows them to track their fitness progress digitally, check-in at their local clubs, and gain suggested workouts at home. Customers can download the app for both IOS and Android, and through their mobile app can access all of their account information for better membership management. 

Google Play: https://play.google.com/store/apps/details?id=io.a24go.android.dev
Apple Apps: https://apps.apple.com/us/app/24go-by-24-hour-fitness/id1291447822

24 Hour Fitness Customer Service Social Media

To keep up with the latest from 24 Hour Fitness, customers can follow their Facebook and Instagram profiles for more information on membership discounts, in-club policy changes, new club locations, etc. Customers can also use their media accounts to reach out to their nearest manager for assistance with their account and membership perks. 

Facebook: https://www.facebook.com/24HourFitness
Instagram: https://www.instagram.com/24HourFitness

About 24 Hour Fitness

24 Hour Fitness is a privately-owned fitness center chain and is considered the second-largest chain behind LA Fitness. The company operates over 250 clubs across the United States. It has recently emerged from bankruptcy in 2020 under new ownership, Sculptor Capital Investments LLC, Monarch Alternative Capital LP, and Cyrus Capital Partners LP in December 2020.

Customer Service Number: 800-432-6348
Address: 12647 Alcosta Boulevard, 5th Floor, San Ramon, CA 94583
Website: https://www.24hourfitness.com/
Contact Points: Website, phone, email, social media
Services Supported: fitness memberships, fitness center chain

24 Hour Fitness Headquarters Location Map