ClassPass Customer Service Number

ClassPass provides fitness advocates, wellness lovers, and spa-goers alike the ability to book classes and appointments to gyms, fitness studios, and wellness spas across the world through their membership programs. By choosing from their available plans, loyal customers can pay monthly for all-around access to classes and appointments at their favorite studio fitness centers, local gyms, specialty spas, and salons in their area through the ClassPass credit system. You may likely have questions while using this program. Any client experiencing issues using their credit points, missing appointments, or having questions about their services can contact ClassPass through the following methods.

ClassPass Customer Service Number

ClassPass does not currently offer phone support for its ClassPass members. Customers seeking out personalized support for their ClassPass membership, account information, and ClassPass credits can log into their account and submit a request by using their contact form to speak with a representative.

ClassPass Customer Service Number: N/A

ClassPass Customer Service Contact Us Form

As their primary way to interact with customers, ClassPass’s contact form allows customers to select their topic of concern and provide their contact information to speak with a live representative. Through their contact form, customers can expect an email response from their customer service team within a few business days for assistance with their questions or concerns.

Use the following link to access the contact form. Be sure to fill it out in its entirety and include a detailed description of your issue.

ClassPass Contact Form: https://classpass.com/contact 

ClassPass Customer Service Mailing Address

Through their mailing address, customers can gain correspondence with the company for investment, financial, press media, and other business-related concerns. Customers who need assistance with their accounts should contact ClassPass through their contact form.

ClassPass Headquarters Address: 

275 7th Avenue
New York, NY 10001

ClassPass Customer Service Help Center

ClassPass’s help center allows customers to learn about their features, available membership plans, corporate membership rates, and other topics to help customers better engage with their services. Customers can engage with the center’s list of topics, such as reservations, plan management, promotional offers, and billing, to view relevant answers to their questions or concerns. You can use the search bar available at the top of the help page to look up specific questions or topics to learn more about their services.

ClassPass Customer Service Help Center: https://help.classpass.com/hc/en-us 

ClassPass Customer Service Live Chat

Through ClassPass’s live chat feature, customers can interact with their virtual assistant for additional support with their accounts, memberships, and payment plans. The ClassPass live chat feature is located at the bottom right-hand corner of the page. Through their live chat feature, customers must type in their specific questions or concerns, then click on the live chat button and fill out their contact information to engage with their virtual assistant.

Hours: Mon-Fri 5:00 am – 11:00 pm EST

ClassPass Mobile App

ClassPass provides its customers with a mobile app, allowing them to attend their fitness classes, spa sessions, or salon appointments without worry. Through the ClassPass mobile app, customers can use their credits and apply them to participating fitness centers and medical spas. The ClassPass app is downloadable on both IOS and Android devices for convenience. You can also use the live chat through the app if needed.

Apple Store: https://apps.apple.com/us/app/classpass-fitness-spa-salon/id912947244 

Google Play: https://play.google.com/store/apps/details?id=com.classpass.classpass&hl=en_US&gl=US 

ClassPass Social Media

ClassPass users looking to keep track of new membership plans, promotional offers, and new participating businesses can follow ClassPass on social media. Customers can also reach out to a representative to receive answers to basic questions about membership plans, ClassPass bookings, credit payments, and other concerns.

Facebook: https://www.facebook.com/classpass 

X (Twitter): https://twitter.com/classpass 

Instagram: https://www.instagram.com/classpass/ 

Pinterest: https://www.pinterest.com/classpass/ 

Spotify: https://open.spotify.com/user/classpass 

About ClassPass

ClassPass provides online and in-person access to fitness classes, medical spa appointments, and gym membership access through membership subscription fees. The company is owned and operated by Mindbody, Inc. and operates in 30 countries. Since its establishment in 2013, the company has operated throughout the United States alongside New Zealand, Spain, Canada, Hong Kong, and India, giving people global access to thousands of health clubs and small businesses.

Customer Service Number: N/A

Physical Location:

275 7th Avenue,
New York, NY 10001 

Hours of Operation: Live chat, Mon-Fri 5:00 am – 11:00 pm EST

Company URL: https://classpass.com  

Contact Points: Mailing address, website, mobile app, and social media

Services Supported: Health club pass

ClassPass Headquarters Location Map