ClassPass provides fitness advocates, wellness lovers, and spa-goers alike the ability to find classes and appointments to gyms, fitness studios, and wellness spas across the world through their membership programs. By choosing from their available plans, customers can pay monthly for all-around access to classes and appointments to their favorite studio fitness centers, local gyms, and specialty spas and salons in their area through the ClassPass credit system. Customers experiencing issues using their credit points have missed appointments, or have questions about their services can contact ClassPass through the following methods:
ClassPass Customer Service Number
ClassPass does not currently offer phone support for its customers. Customers seeking out personalized support for their memberships, account information, and credits can log into their account, and customers can also submit a request by using their contact form to speak with a representative.
ClassPass Customer Service Number: N/A
ClassPass Customer Service Mailing Address
Through their mailing address, customers can gain correspondence with the company for investment, financial, press media, and other business-related concerns. Customers who need assistance with their accounts can contact ClassPass through their contact form.
ClassPass Customer Service Mailing Address: 275 Seventh Avenue. New York, NY 10001
ClassPass Customer Service Email Address
ClassPass does not officially have an email address available for its customers. Customers wanting to speak with a representative about their account memberships and plan features should use ClassPass’s contact form for more information.
ClassPass Customer Service Email Address: N/A
ClassPass Customer Service Help Center
ClassPass’s help center allows customers to learn about their features, available membership plans, corporate membership rates, and other topics to help customers better engage with their services. Customers can engage with the center’s list of topics, such as reservations, plan management, promotional offers, and billing to view relevant answers to their questions or concerns and can use the search bar available at the top of the help page to look up specific questions or topics to learn more about their services.
ClassPass Customer Service Help Center: https://help.ClassPass.com/hc/en-us
ClassPass Customer Service Live Chat
Through ClassPass’s live chat feature, customers can interact with their virtual assistant for additional support with their accounts, memberships, and payment plans. The ClassPass live chat feature is located at the bottom right-hand corner of the page, and through their live chat feature, customers must type in their specific question or concern, then click on the live chat button and fill out their contact information right-hand to engage with their virtual assistant.
ClassPass Customer Service Live Chat: https://help.ClassPass.com/hc/en-us
ClassPass Customer Service Contact Us Form
As their primary way to interact with customers, ClassPass’s contact form allows customers to select their topic of concern and provide their contact information to speak with a live representative. Through their contact form, customers can expect an email response from their customer support team within 1 to 2 business days for assistance with their questions or concern.
ClassPass Customer Service Contact Us Form: https://ClassPass.com/contact
ClassPass Customer Service Mobile App
ClassPass provides its customers with a mobile app, allowing customers to attend their fitness classes, spa sessions, and salon appointments without worry. Through the ClassPass mobile app, customers can use their credits and apply them to participating fitness centers and medical spas, and the mobile app is available on both IOS and Android devices for convenience.
ClassPass Customer Service Social Media
Customers looking to keep track of new membership plans, promotional offers, and new participating businesses can follow ClassPass on social media. Customers can also use their ClassPass social media to reach out to a representative to receive answers to basic questions about membership plans, credit payments, and other concerns.
ClassPass provides online and in-person access to fitness classes, medical spa appointments, and gym membership access through membership subscription fees. The company is owned and operated by Mindbody, Inc and operates in over 28 countries. Since established in 2013, the company has operated throughout the United States alongside New Zealand, Spain, Canada, Hong Kong, and India, giving people global access to over 30,000 health clubs and small businesses.
Customer Service Number: 917-979-4701
Address: 275 Seventh Avenue. New York, NY 10001
Contact Points: Phone, Social Media
Services Supported: Health Club Pass