If you’re jet-setting around the world, it’s nice to know that you have Air France’s customer service number if you run into any problems along the way. If you’re traveling by Air France, you’ll want to make sure you have access to their world-class customer service in the case of an emergency. As one of the world’s largest airlines, Air France is well aware how important it is to have an extensive customer service team on-hand. The travel company has developed numerous avenues for contacting their customer care department – we’ll explore your options in more detail below!
Air France Phone Number
Are you flying with Air France? If so, you may find that you end up needing to contact their customer care department. If you need to speak to a live person, you should use the Air France customer service number. Despite being a French company, all customer service representatives speak fluent English. Customers use the phone number to book flights, check real-time information, change dates, and ask questions about the SkyBonus program. If you would like to contact the Air France customer service number, call 1-800-237-2747.
Air France customer service hours are as follows:
Monday – Sunday: 8:00 AM – 11:59 PM (EST)
If you need help using the Air France website, contact 1-800-992-3932
Air France web support hours are as follows:
Monday – Sunday: 8:00 AM – 11:59 PM (EST)
Air France Email/Contact Form
Air France does not have an online email address for direct contact with their customer support team. You can instead use an online contact form found on their site at https://www.airfrance.us/US/en/local/transverse/footer/contacts-assistance-internet.htm. You will then be able to choose from a range of topics to get help with. You can input your email address to receive a reply. Typical issues include bookings, payments, managing reservations, online check-in, and other items.
Air France Mailing Address
If you would like to contact Air France using traditional mailing platforms, you can do so by sending letters to their USA office. Below is the full Air France mailing address:
Air France Corporate Headquarters
Los Angeles International Airport
380 World Way S1
Los Angeles, CA 90045
Air France Live Chat
Unfortunately, Air France does not have a live chat service for their US customers to use. If you’d like to use the internet to contact Air France, you’ll have to use the contact form provided earlier in this article.
Air France Customer Support Website
Air France has an excellent customer support site that can be used to find solutions to common problems. Sometimes you may prefer to avoid calling or emailing customer service — the support website is a reliable alternative. You can find Air France’s customer support website at https://www.airfrance.us/US/en/local/transverse/footer/nous-contacter.htm.
Here you can find information about missing baggage, damaged baggage, Flying Blue, refunds, claims, flying with reduced mobility, and additional contact information. You can also search for any topic you have questions on. It’s an excellent resource for Air France customers.
Air France Mobile Social Media Accounts
As a modern airline, Air France knows how vital it is to have a social media presence. The company maintains an active social media presence on most of the major social media networks. They provide travel updates, seasonal offers, company developments, and communication options for their customers. Their social media profiles are in English. Links to Air France’s social media accounts are below:
Air France’s Facebook: https://www.facebook.com/airfrance
Air France’s Twitter: https://twitter.com/AirFranceUS
Air France’s LinkedIn: http://www.linkedin.com/company/air-france
Air France’s Google+: https://plus.google.com/116119949159354577909/posts
About Air France
Air France is one of Europe’s largest airlines. The company started operations in 1933 – the airline now employs over 80,000 people worldwide. Air France currently has over 220 planes and serves 201 destinations across the globe. The carrier is considered a luxury brand and distinguishes itself from the many budget airlines operating in the European region.
Air France is a founding member of Sky Team – an airline partnership that also includes Delta Air Lines, Garuda, Air Europa, Vietnam Airlines, Saudia, Korean Air, KLM, and many other large carriers. Customers can redeem loyalty points across the different airline partners. Air France is technically a subsidiary of parent company Air France-KLM. The airline also has three smaller subsidiaries: HOP!, Joon Airlines, and Transavia France.