American Educational Services Customer Service Number

Did you recently graduate from college and need to contact the American Educational Services customer service number? It’s time to enter the real world and learn how to pay back those frightful college loans. Find out where to mail your payments for the next fifteen years by reading this article. You will learn how to reach customer service reps who will make the repayment process as painless as possible.

American Educational Services Customer Service Number

If you are a student borrower who is just now starting the process of taking out a loan, call 800-233-0556 Monday through Friday from 7:30 a.m. to 9 p.m. ET.

If you are in the process of paying back your loan, call 800-233-0557. There are customer reps available at the same time as the above number, but the interactive voice response system is available 24 hours a day.

If you are going through the loan consolidation process, call 800-338-5000. Call Monday through Friday from 7:30 a.m. to 9 p.m. ET.

Do you need to contact someone about loans in default? Call 800-233-0751. Call Monday through Thursday from 8 a.m. to 9 p.m. and Friday from 8 a.m. to 5 p.m. ET.

American Education Services encourages customers to read through their website, especially the FAQ page, before making the call to their customer service reps.

American Education Services Email/Contact Form

Can you not make a call right now? Perhaps email is the best option. Fill out the contact form below for general questions: https://login.aessuccess.org/contactUs/index.cfm?event=sendUsAnEmail.

You are required to have an account before sending correspondence this way.

If your loan is in default, use the following email address:

mailto:default@pheaa.org. Do not include any private financial information in your email because it is not secured.

American Educational Services Mailing Address

There are several different addresses to use. Please pay attention to the purpose of each location before mailing anything to AES.

For express or overnight deliveries:

AES Loan Servicing
1200 North 7th Street
Harrisburg, PA 17102

For all payments (except payoffs)

AES
Payment Center
Harrisburg, PA 17130-0001

For Payoffs (payments in full), send a check to

AES Paid in Full
PO Box 2251
Harrisburg, PA 17105

And then go out for a celebration.

For Graduate and Professional Services, send correspondence to

American Education Services
PO Box 2461
Harrisburg, PA 17102

The payment and paid-in-full addresses are the same as above.

To process a loan consolidation by mail, send correspondence to

AES Loan Consolidation
PO Box 8139
Harrisburg, PA 17105-8139

To send mail regarding loan defaults, direct letters to

PHEAA Default Collections
PO Box 8147
Harrisburg, PA 17105

For express or overnight deliveries:

PHEAA Default Collections
1200 North 7th Street
Harrisburg, PA 17102

For payments except for payoffs, mail checks to

PHEAA Default Collections
PO Box 1463
Harrisburg, PA 17105-1463

For payments in full of default loans, mail checks to

PHEAA Default Collections
PO Box 8147
Harrisburg, PA 17105-8147

American Educational Services Live Chat

American Educational Services does not offer a live chat service on their website.

American Educational Services Support Website

Read for yourself the list of contact options at the following website: https://login.aessuccess.org/contactUs/index.cfm?event=mailOrFax.

Also, peruse the list of FAQ and answers. Learn what to do if you cannot afford your full payment amount. Find out if you are able to change your due date for your loan. Is it time to file taxes and you need a form regarding your student loans? Check this site.

American Educational Services Social Media Accounts

AES has a limited presence on social media. As with all communication involving finances, be careful not to send account numbers via any messaging site.

American Educational Services’ Facebook: https://www.facebook.com/AesSuccessOrg/

Customers can send messages via Facebook. Also, enjoy money-related content posted on their Facebook feed.

American Educational Services’ Twitter: https://twitter.com/aessuccessorg

Customers can Tweet to and message AES via Twitter.

American Educational Services’ LinkedIn: https://www.linkedin.com/company/american-educational-services/

There is a page for AES, but it is not utilized.

American Educational Services’ Google+: There is no AES presence on Google+.

About American Educational Services

The Pennsylvania Higher Education Assistance Agency established AES in 1963.

American Educational Services Headquarters Location Map