Avianca Customer Service Number

Avianca Airlines is a prominent player in the airline industry, particularly in Latin America, and they prioritize customer service to enhance travel experiences. Their customer service team is dedicated to assisting in various aspects, such as flight bookings and ticket changes, and providing information about additional services. They focus on ensuring passenger safety and comfort, addressing concerns related to travel, checked bags, and flight operations concerns. This holistic approach ensures that passengers receive comprehensive help and information, reinforcing Avianca’s reputation for excellent service in the airline sector.

Avianca Customer Service Number

The Avianca customer service number is a lifeline for passengers seeking immediate assistance. Available for inquiries and support related to flights, bookings, fares, and services, this number connects customers directly with Avianca’s knowledgeable support staff. Whether it’s a question about a flight change, baggage policies, or special accommodations for kids or passengers with specific needs, the customer service team provides prompt and accurate information. 

Avianca Customer Service Numbers:

• Contact center and baggage: 1-866-919-0081, Monday through Friday from 9:00 am to 6:00 pm
• TDD Services (Telephone De​vice for the Deaf): 1-866-998-3357. Service for people with hearing and speech limitations.
• Toll-Free Hotline for Air Travelers with Disabilities: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
• Aviation Consumer Protection Division: 202-366-2220 (voice) or 202-366-0511 (TTY)

To view more phone numbers by country, visit https://www.avianca.com/en/about-us/contact-us/. 

Avianca Support Tickets

If you need assistance with bagging, your booking, flying with kids, your pets, or anything else, you can submit a support ticket at: https://ayuda.avianca.com/hc/en-us/requests/new.

Avianca Mailing Address

Avianca’s home of Avianca hasn’t changed since it was established almost 100 years ago; it’s still located in its home country of Colombia.

Avianca Mailing Address:

Avianca Administrative Center,
Avenida calle 26 # 59 – 15
Bogotá, Colombia

Avianca also has an office in the United States: 

8333 Northwest
53rd Street,
Suite 100,
Doral, FL 33166

Avianca Customer Support Page

Avianca’s Customer Support Page on their website is a comprehensive resource for passengers seeking information and assistance. This page covers various topics, including legal information, carriage conditions, and corporate news. It’s a one-stop destination for customers to check flight statuses, manage bookings, and learn about Avianca’s policies and services. 

Avianca Support Page: https://ayuda.avianca.com/hc/en-us 

Aviana WhatsApp Chat

Avianca has a virtual assistant called Vianca on WhatsApp to answer any of your questions. 

Avianca Chat: https://api.whatsapp.com/send?phone=573114006797 

Avianca Contact Page

The Avianca Contact Us page is designed to streamline airline and customer communication. This page offers various options for contacting Avianca, including phone numbers for different regions, such as the United States, United Kingdom, and Latin America.

Avianca Contact Page: https://www.avianca.com/en/about-us/contact-us/ 

Avianca Social Media

With Avianca’s social media channels, you can stay on top of your favorite airline and the things that may affect your ability to travel. Every day, they send out tips and tricks to help you have a smooth flying experience anywhere Avianca travels.

Twitter: https://twitter.com/avianca 

Facebook: https://www.facebook.com/AviancaGlobal 

YouTube: https://www.youtube.com/user/aviancachannel 

Tiktok: https://www.tiktok.com/@aviancaoficial 

Instagram: https://www.instagram.com/avianca/?hl=es 

About Avianca

Avianca Airlines, a flagship carrier of Latin America, has established itself as a significant player in the airline industry with a rich history dating back to its inception. Headquartered in San Salvador, Avianca operates an extensive network of destinations across North America, Latin America, and beyond. Renowned for offering cheap flights without compromising on service quality, the airline caters to a diverse clientele, including business and leisure travelers. Avianca’s commitment to safety, passenger comfort, and customer service is evident in its operations and corporate ethos. The airline continuously evolves, integrating the latest in aviation technology and enhancing its service offerings, solidifying its position as a trusted and preferred airline for international and domestic travelers.

Customer Service Number: 1-866-919-0081

Physical Location:

Avianca Administrative Center,
Avenida calle 26 # 59 – 15,
Bogotá, Colombia

Hours of Operation: Monday through Friday from 9:00 am to 6:00 pm

Company URL: https://www.avianca.com/

Contact Points: Phone, Live Chat, Email, Social media

Services Supported: Flight Booking, Hotel Booking,

Avianca Headquarters Location Map