Best Buy is considered the electronics superstore, and they offer many products and services for the savvy purchaser. But things don’t always run smoothly, and you may soon need to contact someone to get some help. Best Buy offers a number of venues for you to get help from a customer service agent. You may need help with your Best Buy account, help with a purchase, help with your credit card, or help from Geek Squad. Whatever situation you find yourself in, Best Buy has people available to expedite your request and quickly solve your problem.
Best Buy Phone Numbers
Best Buy has many departments. If you need to contact a customer service representative, there are many phone numbers available for you to do so. Below are some phone numbers you can use to reach the company.
Corporate Headquarters: 1-612-291-1000
Best Buy: 1-888-237-8289
Geek Squad Services: 1-800-433-5778
Geek Squad Accessory Replacements: 1-866-933-5552
Best Buy Credit Card: 1-888-574-1301
Credit Card Technical Assistance: 1-888-738-4624
Best Buy Email Address
Best Buy does not offer an email address for customer service, but you can contact them via phone, by mail, via their website contact form, or via one of their social media accounts.
Best Buy Mailing Address
Perhaps you want to write a letter to contact Best Buy about any issues or questions you have. You can send your correspondence to one of the Best Buy addresses below:
Best Buy Headquarters
7601 Penn Ave S
Richfield, MN 55423
Best Buy Credit Cards
My Best Buy® Credit Card
P.O. Box 790441
St. Louis, MO 63179-0441
My Best Buy® Credit Card Payments
P.O. Box 9001007
Louisville, KY 40290-1007
My Best Buy® Credit Card Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
Best Buy Customer Support Website
If you can’t reach the company by phone because it is after hours, Best Buy offers support via its website. Often, this is the quickest way to get the answer to your question, as representatives are always available.
Best Buy: You can visit https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001 and type a question into the box available at the top. A customer service agent will be available to promptly answer your question.
In addition, much of the information is readily available on the website. At https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410, you can choose your issue from the dropdown box and be taken to the appropriate place on the website for help.
Geek Squad: You can chat with an agent by visiting https://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018. Scroll down and click the “Chat with an Agent” button in the right-hand column. An option below this allows you to make a reservation with an in-store agent.
You can apply for a credit card by visiting https://www-ssl.bestbuy.com/identity/signin?token=tid%3A47ad2b04-ff5a-11e7-95ed-005056ae920c and signing into your account to get started.
You can check your application status at https://citiretailservices.citibankonline.com/CRS/acq/launch/index.action?app=INQ&siteId=PLCN_BESTBUY&langId=EN
Best Buy Social Media Accounts
Best Buy has a social media account on all the major sites, and you may receive an immediate answer if you visit one of them to ask a question or report a problem. Large corporations like Best Buy often have someone to monitor their social media accounts at all times. Simply visit any of the sites below to begin:
To visit the store via Facebook, visit https://www.facebook.com/bestbuy.
To visit the store via Twitter, visit https://twitter.com/BestBuy.
To visit the store via Instagram, visit https://www.instagram.com/bestbuy/.
To visit the store via Pinterest, visit https://www.pinterest.com/BestBuy/.
To visit the store via YouTube, visit https://www.youtube.com/user/bestbuy.
To visit the store via Facebook, visit https://www.facebook.com/GeekSquad/.
To visit the store via Twitter, visit https://twitter.com/GeekSquad.
To visit the store via Instagram, visit https://www.instagram.com/geek__squad/.
To visit the store via Pinterest, visit https://www.pinterest.com/geeksquad/.
To visit the store via YouTube, visit https://www.youtube.com/user/GeekSquadHQ .
To visit the store via Facebook, visit https://www.facebook.com/MagnoliaExperience.
To visit the store via Twitter, visit https://twitter.com/MagnoliaAV.
To visit the store via Pinterest, visit https://www.pinterest.com/magnoliaav/.
To visit the store via Houzz, visit https://www.houzz.com/pro/magnoliadesigncenter1/magnolia-design-center.
To visit the store via YouTube, visit https://www.youtube.com/channel/UC3ASp8ZA51HOv4rG9xS4U_A.
About Best Buy
Best Buy is a consumer electronics store operating in the United States, the United Kingdom, Canada, and Mexico. It was founded in 1966 by Richard M. Schulze and Gary Smoliak under its original name, Sound of Music. It was renamed Best Buy in 1983. In 2004, Forbes magazine named Best Buy “Company of the Year,” and Fortune magazine listed Best Buy as one of their “Most Admired Companies.”
Best Buy is the largest retailer in the United States of consumer electronics. It sells electronics, software, music, movies, video games, cameras, mobile phones, video cameras, and car stereos, as well as home appliances.
Best Buy has a number of subsidiaries, which include the following:
Geek Squad: Geek Squad is available in every Best Buy store. It offers in-person, online, in-home computer repair and installation services.
Pacific Sales: Pacific Sales offers high to mid-range appliances along with various home improvement and electronic products. These stores operate independently of Best Buy.
Magnolia Audio Video: Offers high-end audio and video products. Some Magnolia stores are operated independently of Best Buy.