Big Lots Customer Service Number

Whether you shop at Big Lots online or in-store, the Big Lots customer service number can come in handy if you have any issues. As one of the largest retail stores in the nation, Big Lots knows what it takes to ensure its entire customer base is happy. Often, retail stores can have poor customer service that is hard to reach – but with Big Lots, you have plenty of different customer service options at your fingertips. The Big Lots customer service team is dedicated to providing you with exceptional care. It’s the best source on the internet if you want to see every customer care avenue available through the company.

Big Lots Customer Service Number

Calling the Big Lots customer service number is the best way to contact a live person as quickly as possible. If you need help fast, we recommend you use this option first. Customers at Big Lots use this customer service number to help them with order issues, payment issues, warranties, returns, online shopping problems, in-store problems, and more.

The Big Lots customer service number is your go-to option for immediate assistance. Contact a live representative at 1-866-244-5687 for support with any issues, including payment queries, furniture leasing, or your Big Lots credit card.

Customer Service Hours:

• Monday – Friday: 8:00 am – 10:00 pm EST
• Saturday – Sunday: 8:00 am – 8:00 pm EST

Big Lots Email/Contact Form

If you don’t like using the phone to speak with customer care representatives, you can always use the Big Lots contact form if you need additional help. While there is no direct email address, if you prefer digital communication, use the Big Lots contact form for questions about online purchases, furniture delivery, rewards, or other concerns like orders, product information, wholesale information, shipping issues, returns, technical problems, in-store issues, and more.

Big Lots Mailing Address

While the quickest way to contact Big Lots is their customer service number, you can still mail to their shipping address if you want to use traditional mail services for correspondence. Keep in mind this is by far the slowest option if you need to get in touch with their customer service department. If you do decide to use this form of communication, their full mailing address is below:

4900 E Dublin Granville Rd,
Columbus,
Ohio, 43081-7651
The United States of America

Big Lots Live Chat

Big Lot allows their customers to use a live chat service if they need additional help with any Big Lot-related issues. It’s a great way to get in touch with a live person without using the phone. You can use it to ask about orders, make complaints, request refunds, change address, request account information, and more. Access the Big Lots live chat for real-time assistance without the need to call. It’s a quick way to address order tracking and returns issues.

Hours are as follows: 

• Monday – Friday: 8:00 PM – 10:00 PM EST; 
• Saturday – Sunday: 8:00 AM – 8:00 PM EST.

Big Lots Customer Support Website

If you need help with anything related to Big Lots information, you can find it by heading to their customer support page. They have a wealth of information available online to those who need additional help with Big Lots customer service issues. It’s a great way to solve a problem without speaking directly to their customer service team.

On their page, you’ll find topics on Big Rewards, accounts, orders, returns, shipping, delivery, security, and more. You can even find information on tracking an order through this site. If you would like to access the Big Lots customer service site for a self-help option, visit the Big Lots Help & FAQs to find information on various topics, including store hours, everyday basics, seasonal goods, and more. This is always a good choice if you’re looking for a first port of call.

Big Lots Social Media Accounts

Many modern consumers turn to social media to interact with companies they work with. You’ll find that many major companies have millions of followers on top social media sites. If you would prefer to contact Big Lots via social media, you can send their primary social media accounts a direct message. If you use the company frequently, having its social media links is also useful to stay up-to-date with the latest news. Connect with Big Lots through social media for updates and support:

• Facebook
• Twitter
• YouTube

Why would someone need to contact Big Lots customer service?

Contacting Big Lots Customer Service is crucial for a variety of reasons. Customers might need help with order challenges, inquiries about store services, issues with online purchases, questions about packaging, or assistance with confirmation emails and checks. Additionally, those interested in investor relations or seeking corporate information must also contact Big Lots’ customer service.

How can they reach the customer service contacts?

Big Lots customer service can be contacted through several channels. The primary way is by calling their customer service number at 1-866-244-5687. While there is no direct email address, customers can use the online contact form available at http://www.biglots.com/help/contact-us. 

When should customers contact them?

The customer service phone and live chat hours are Monday through Friday from 8:00 pm to 10:00 pm EST and Saturday to Sunday from 8:00 am to 8:00 pm EST. These extended hours offer customers ample opportunity to contact Big Lots for support.

What questions/services/problems can the customer service options help with?

Big Lots Customer Service can assist with inquiries about orders, product information, returns, shipping issues, technical problems with online shopping, and more. Customers can also seek help regarding Big Lots’s store services, information about nearby locations, and discount store offerings.

The Big Lots customer support website is a comprehensive resource for Big Rewards, accounts, orders, returns, shipping, delivery, and security information. It also guides you on how to track an order. Furthermore, Big Lots is active on social media platforms like Facebook, Twitter, and YouTube, which can be an excellent place for customers who are big fans of the store to stay informed about the latest news, offers, and updates. Big Lots provides detailed corporate information and investor relations data on their corporate information site for those interested in the corporate aspect.

About Big Lots

Big Lots is a large American retail store with a nationwide presence. Big Lots is well-known for providing affordable furniture, outdoor goods, electronics, toys, and more. The company has several large stores but has recently developed its online presence. You can now purchase most of their products directly through their website. Big Lots also has a wholesale division that sells bulk goods and products to other retail outlets. The company first started in 1967 in Columbus, Ohio. Big Lots quickly grew into one of the nation’s retail giants – there are over 1,400 locations nationwide. Big Lots is currently traded on the New York Stock Exchange.

Big Lots Headquarters Location Map