The Body Shop Customer Service Number

Are you seeking assistance or have queries about your favorite Body Shop products? Reach out to our dedicated customer service team for support on any issue, be it finding a fragrance, addressing skin concerns, managing hair care, or needing guidance on auto body repair services.

The Body Shop Customer Service Number

Get in touch with our U.S. customer service at 800-263-9746, available Monday to Saturday, 9 am to 10 pm. For U.K. headquarters, dial 0800-0929-090.

The Body Shop Email Address

Would you prefer to write? Contact us via our online form for inquiries related to products, deliveries, returns, promotions, stores, corporate gifting, the Love Your Body Club, or The Body Shop at Home.

The Body Shop Mailing Address

Mailing Address: 

The Body Shop International Limited,
Knollys House,
17 Addiscombe Road,
Croydon,
England, CR0 6FN.

The Body Shop Live Chat

Access real-time assistance on our website, which is likely available during customer service phone hours.

The Body Shop Help Center

Support Website: Explore our help page for FAQs on various topics, from products and services to company information.

The Body Shop Social Media

• Facebook: The Body Shop USA – Message us and expect a prompt response.
• Twitter: @thebodyshopusa – Tweet us your questions for quick support.
• LinkedIn: The Body Shop – Connect for corporate insights.
• YouTube: The Body Shop USA – Discover beauty tutorials and product highlights.
• Pinterest: @thebodyshopusa – Pin your favorite products and beauty inspirations.
• Instagram: @thebodyshop – Visualize the impact of our products through engaging imagery.

Who Needs to Contact The Body Shop?

Customers seeking to purchase or inquire about The Body Shop’s range of skincare, fragrance, makeup, hair products, and gifts should contact their customer service. This includes individuals looking for specific products, needing advice on skin or hair care solutions, or having queries about existing orders. Moreover, those interested in corporate gifting, membership details of the Love Your Body Club, or engaging with The Body Shop at Home services would also benefit from reaching out to their customer service.

Why Would Someone Need to Contact The Body Shop?

Customers might need to contact The Body Shop for several reasons, including:

• Inquiries about product availability, notably if a local store lacks certain items in stock.
• Advice on skincare, haircare, and beauty products suited to individual needs.
• Information on promotions, discounts, and special offers.
• Assistance with orders placed online, including queries about delivery status and returns.
• Questions regarding The Body Shop’s ethical practices and product ingredients.
• Inquiries about the Love Your Body Club membership and its benefits.
• Information on corporate gifting options and bulk orders.
• Resolving issues related to online transactions or customer accounts.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

The Body Shop’s customer service can assist with:

• Product recommendations based on skin or hair type.
• Stock availability and sourcing specific products.
• Details on current promotions and how to redeem them.
• Assistance with online orders, tracking, and returns.
• Information on the Love Your Body Club and its rewards.
• Corporate gifting inquiries and bulk orders.
• Resolving technical issues with online accounts or transactions.

What Would Be Helpful to Know?

• The Body Shop is a cruelty-free beauty company emphasizing ethical sourcing and production practices.
• Specific contact details are available for media inquiries for The Body Shop PR team.
• The Body Shop has a global presence, with customer service lines and contact details varying by region available on its global contact page.
• Customers looking for auto body repair services should note that The Body Shop primarily focuses on personal care and beauty products, not auto repairs.

About The Body Shop

The Body Shop is your go-to for cruelty-free beauty products, offering a diverse range of skincare, fragrances, makeup, hair care products, and expert beauty advice. Experience exceptional customer service, whether you’re inquiring about our new inventory, seeking detailed estimates for collision repair, or looking to learn more about our commitment to quality and safety in all our services. With locations globally and a steadfast dedication to high standards, The Body Shop ensures a seamless experience for every customer. Contact us to schedule an appointment, request a detailed estimate for auto repairs, or learn more about our fleet services and quality repair facilities.

The Body Shop Headquarters Location Map