Boscov’s Customer Service Number

Boscov’s, a cornerstone of retail in the Northeast, combines traditional values with modern convenience, ensuring every customer can access reliable support for a wide range of products, from apparel to home appliances.

Boscov’s Customer Service Contact Details

• Customer Service Number: For prompt assistance with your order or Boscov’s credit card inquiries, dial 1-800-755-6391 or 1-800-284-8155 from your tablet or mobile phone. Representatives are available during the following date and time:
  • Monday – Saturday: 9 am to 10 pm ET
  • Sunday: 11 am to 8 pm ET

Online Customer Service Options

• Contact Form: Utilize the online contact form at Boscov’s Contact Us for inquiries about orders, bill payments, shipping details, product registrations, appliance repairs, returns, warranties, and more.
• Customer Support Website: While mobile apps are not available on Google play store, you can visit Boscovscom FAQ page and read information on warranties, refund policies, account changes, and other common queries. Scroll to the bottom and click on the FAQ section to explore.

Mailing Address

Postal Correspondence: Highlight your concerns and send letters for general inquiries or detailed issues to:

Boscov’s, Inc.,
4500 Perkiomen Avenue,
Reading, Pennsylvania 19606,

Social Media Engagement

• Facebook: facebook.com/boscovs
• Twitter: twitter.com/boscovs
• Instagram: instagram.com/boscovs

Who Needs to Contact Boscov’s Customer Service?

Boscov’s customer service is essential for:

• Shoppers at Boscov’s: Individuals shop at Boscov’s department stores or online for various products, including footwear, bedding, furniture, jewelry, and appliances.
• Online Customers: Those who make purchases through Boscov’s online platform, boscovscom.
• Boscov’s Credit Card Holders: Customers who own and use Boscov’s credit card for purchases.
• Individuals Seeking Product Information or Assistance: Some customers have done advanced book search, checked new Google books, and need detailed product information, assistance with product features, or guidance on using specific items sold by Boscov.

Why Would Someone Need to Contact Them?

Customers might need to contact Boscov’s for various reasons, such as:

• Inquiries About Orders: For questions regarding the status of an order, changes to orders, or order cancellations.
• Product Returns and Exchanges: Assistance with returning or exchanging products bought in-store or online.
• Billing and Payment Issues: For queries related to billing, Boscov’s credit card payments, and other payment-related issues.
• Shipping and Delivery Queries: Information about shipping policies, tracking shipments, or addressing delivery issues.

When Should a Customer Contact Them?

The best times to contact Boscov’s customer service are:

• Phone Support Operating Hours: Ideal for urgent inquiries and immediate assistance.
• Anytime for Email/Contact Form: Suitable for non-urgent inquiries that do not require quick responses.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

Boscov’s customer service can assist with:

• Order Status and Modifications: Information on current orders and assistance with modifying or canceling them.
• Product Information: Detailed explanations about products, sizing, material, etc.
• Payment and Billing: Resolving billing issues and answering queries about payment methods.
• Return and Refund Procedures: Guiding customers through returning products and obtaining refunds.

What Would Be Helpful to Know?

• Digital Assistance: Boscov’s might offer digital assistance for online purchases or queries through its website.
• Holiday Hours: Extended or reduced customer service hours during holidays or special events.
• Online Order Tracking: Customers can track their online orders through Boscov’s website.
• Accessibility Services: Special services or assistance for customers with disabilities.
• Social Media Interaction: Customers can interact with Boscovs on major social media platforms for updates and queries.

About Boscov’s

With over a century of history, Boscov’s began in 1914 and has grown to include 46 stores, offering everything from clothing and jewelry to furniture and appliances. This family-owned business is known for its exceptional customer care, from in-store service to online and phone support.

Shop with Boscov’s Online

• Explore Boscov’s online store for a convenient shopping experience. Find everything you need quickly, from the latest fashion trends to essential home goods.

Boscov’s Headquarters Location Map