Carbonite Customer Service Number

The Carbonite customer service number is just one of the many resources that the company provides for its customers to get assistance in a hurry. No matter how tech-savvy you may be, questions are going to come up, and the folks at Carbonite are ready to do whatever they can to assist you. In addition to phone support, the company provides a number of different online options for customers to find the answers and support they need. We’re going to take a look at all of the options in this article, and you can determine the best course of action for your particular situation.

Carbonite Customer Service Number

If you’re looking to contact Carbonite by phone to get assistance with a product or information about the company, you have a couple of different options. 

Carbonite Customer Service Numbers:

• For small business customers, including endpoint and server backup customers, you can dial 1-833-520-2313.
• For larger customers, such as those with data protection strategies for an entire IT environment, you can contact 1-877-901-3282.
• For home and home office sales and customer service, call 1-877-612-6012. 

Carbonite Contact Us Page

If you’re looking for online assistance from Carbonite for an issue relating to backup or a security concern with your IT environment, your first step should be to head over to the company’s Contact Us page:

Carbonite Contact Us Page: https://www.carbonite.com/contact-us/

Carbonite Mailing Address

Carbonite can, of course, be reached by regular mail, but it’s important to note that pressing technical issues are best tended to with a phone call or via the company’s website. If you’d still like to send something to Carbonite in the mail, the company can be reached at the below address.

Carbonite Mailing Address:

Carbonite 

2 Avenue de Lafayette 

Boston, MA 02111

Carbonite also has additional United States locations that you can mail, so make sure to verify that you’re sending your documents to the right address.

Additional Carbonite Addresses:

311 S. Wacker Drive

Chicago, IL 60606

4225 Lake Park Blvd.

Salt Lake City, UT 84120

6001 Shellmound Ave.

Emeryville, CA 94608

95 S. Jackson Street

Seattle, WA 98104

8470 Allison Point Blvd.

Indianapolis, IN 46250

756 N. Pastoria Ave.

Sunnyvale, CA 94085

Carbonite Live Chat Support

From the main Carbonite website page, you can find a live chat option to contact the company about product features, technical issues, upcoming software releases, and more. This is a helpful way to get information quickly when you’re unable to call or would prefer to chat via computer. To access live chat, log in to your Carbonite account and find the live chat button in the lower right-hand corner of the screen.

Carbonite Live Chat: Available every day between 9 am and 8 pm EST.

Carbonite Customer Support Website

The Carbonite customer support website covers lots of information about the company’s products, including news and how-to guides. This is a helpful resource when you need the answer to a common question about a product.

Carbonite Customer Support Website: https://www.carbonite.com/customer-support/ 

Carbonite FAQ

Carbonite also offers a page for frequently asked questions, where Carbonite experts answer customers’ most common questions about the company’s backup services, security, user experience, business subscriptions, and more. The page is always available online as a self-serve form of customer service.

Carbonite FAQ: https://www.carbonite.com/customer-support/ 

Carbonite Social Media Accounts

You would expect a tech company to have a presence on social media, and Carbonite doesn’t disappoint on that front. The company has profiles on the major social media platforms, and you can find updates about their services and company news in their feeds. In addition, it’s an easy way to provide feedback to the company.

• Facebook: https://www.facebook.com/CarboniteOnlineBackup
• X/Twitter: https://twitter.com/Carbonite
• LinkedIn: https://www.linkedin.com/company/carbonite/ 

About Carbonite

Carbonite was founded back in 2005 with a mission to create an easy and affordable data backup solution. Carbonite set out to make that happen, and they can now lay claim to more than 1.5 million customers and organizations that use their services. The company is now known as a leader in cloud-based data protection, and it continues to grow larger as a sub-company of OpenText, which also owns industry favorites like BrightCloud and Webroot.

Carbonite Headquarters Location Map