CBP Customer Service Number

When you have questions regarding transporting or shipping goods into or out of the United States, you’ll need to contact CBP. The United States Customs and Border Patrol (CBP) is the official government organization that assists with all your concerns related to borders, customs, or tariffs. They also assist with legal questions regarding travelers entering and exiting the country.

CBP Customer Service Number

Call 1-877-227-5511 with complex issues such as locating a port of entry in the United States or making contact with a border patrol field office. They also assist those submitting an information correction form.

CBP Customer Service Number: 1-877-227-5511

CBP Mailing Address

CBP is a United States government agency operating out of Washington, DC, under Homeland Security and receives mail here:

CBP Mailing Address: 1300 Pennsylvania Ave. NW Washington, DC 20229

CBP Email Address

Questions regarding customs and border protection cannot be directly emailed to CBP, but they do have a contact form on their website here.

CBP Customer Support Website

On the CBP’s Help forum, which is an official government website, you can search for articles or review FAQs regarding international travel, the permitted customs brokers listing, information about your global entry enrollment center, how stakeholders engage with the organization, and guides to understanding programs like FAST, the global entry kiosk or the CBP One APP. You can also submit compliments or complaints on this page if you’ve had a notable encounter with one of their government agency employees.

CBP Blog

While not exactly a blog, this page provides access to all official media and news released by CBP to the public. If you’re following a specific incident or function of Customs and Border Protection, including drug seizures and apprehension of individuals trying to sneak into the country, you’ll find fast access to those articles here.

CBP Social Media

You can follow the CBP social media channels to stay current on customs border protection events and learn more about the work this organization does to keep our country safe. Here they introduce the latest technologies used by the CBP, announce who is being honored and recognized within the organization, and post reminders of what you need to declare when going through customs or tips for international travelers.

• Facebook 
• X
• Instagram
• Flickr
• Linkedin
• Youtube

About CBP

More than 60,000 individuals are employed at CBP, one of the world’s largest law enforcement agencies, tasked with keeping terrorists and their weapons out of the US while facilitating the flow of lawful international travel and trade. They take a comprehensive approach to customs and border protection by combining customs, immigration, border security, and agricultural protection. 

CBP Headquarters Location Map