For customers that bank with Chase Bank, Chase offers their customers redeem points for travel, shopping, gift cards, and other reward opportunities to make the most out of their banking experience. By earning travel rewards over time, customers can save up on travel points and use those points towards future hotel reservations, flight appointments, and other travel luxuries. Customers experiencing issues with their travel rewards can contact Chase’s customer service team through the following methods:
Chase Travel Customer Service Number
Chase customers can call their customer service team for assistance with online and mobile banking issues, including managing authorized users, receiving account alerts, verifying credit card purchases, and other concerns with their travel points. Military personnel and veterans can also cause their military service numbers, both domestic and overseas, to receive account assistance with their travel expenses.
Chase Travel Customer Service Number: 800-935-9935
Domestic Chase Military Services: 877-469-0110
Overseas Chase Military Services: 318-340-3308
Chase Travel Customer Service Mailing Address
Customers can use Chase Travel’s mailing address can be used for both correspondence and credit card payments, as well as overnight payments.
Chase Travel Customer Service Mailing Address: National Bank By Mail P.O. Box 6185 Westerville, OH 43086
Chase Travel Overnight Payments: National Bank By Mail Mail Code OH1-0333 340 S. Cleveland Ave Building 370 Westerville, OH 43081 United States
Chase Travel Customer Service Email Address
Customers wishing to report problems with Chase Travel’s services can sign into their account to submit secure messages to their customer service team. Their secure messaging platform allows users to email their customer service team with questions and concerns about their travel rewards and credit card payments and provide other sources of feedback to their team for assistance.
Chase Travel Customer Service Email Address: https://www.chase.com/digital/resources/complaints-feedback
Chase Travel Customer Service Help Center
Chase Travel’s credit card resource center aims to help customers manage their credit card purchases and travel reward points, check credit scores, and search for fraudulent activity on their accounts. Through their resource center, customers can learn how to interact with their travel reward points by watching how-to videos, using their servicing toolkits, applying for paperless statements, scheduling automatic payments, etc.
Chase Travel Customer Service Help Center: https://www.chase.com/personal/credit-cards/card-resource-center
Chase Travel Customer Service Live Chat
Chase Travel does not provide a live chat feature for its customers. Still, customers can contact Chase Travel’s support team through their customer service number, contact forms, and social media for assistance with their travel rewards and credit cards.
Chase Travel Customer Service Live Chat: N/A
Chase Travel Customer Service Contact Us Form
Chase Travel’s contact form allows customers to schedule a meeting with a customer support representative from their associated branches. Customers can schedule an appointment by phone or in-person based on their preference, and once signed in, customers can speak with a representative at their scheduled time for assistance with their travel rewards.
Chase Travel Customer Service Contact Us Form: https://www.chase.com/meeting-scheduler/getstarted
Chase Travel Customer Service Mobile App
Chase provides their customers with a mobile banking app, which allows customers to manage their credit card purchases, schedule payments, and keep track of their travel points. Customers can download the mobile app for both Apple and Android devices.
Chase Travel Customer Service Social Media
Chase customers can also follow Chase’s social media to catch up on the latest updates regarding Chase’s banking services, travel rewards, credit card offers, and other promotional content. Customers can also message Chase through their Twitter support page to contact a representative about their credit card accounts, travel rewards, and other concerns.
About Chase Travel
Chase Travel refers to Chase Bank’s ultimate rewards program that’s provided for customers who opt in to their credit card services. Chase Bank is an American multinational investment and financial services company that holds over 5,000 branches and 16,000 ATMs nationwide. As a financial services company, customers can apply for credit cards, manage bank accounts, apply for loans, and manage their investments through their services.
Customer Service Number: 800-935-9935
Address: 340 S. Cleveland Ave Building 370 Westerville, OH 43081
Contact Points: Website, phone, mail, email, social media
Services Supported: financial services, travel reward services, credit card services