Public Storage states its purpose right in its company name, providing customers with storage options all over the United States. As a self-storage company, customers can rent storage slots for low introductory prices and host over 2,000 locations with various sized units for both home and business needs. Public Storage provides multiple ways for customers to get in contact with a customer service team for assistance with payments, upgrading storage space, canceling payments, and more. Their customer service team can be contacted in the following ways:
Public Storage Customer Service Number
Public Storage has a selection of customer service numbers that can be contacted for customer needs. Their primary customer service number allows customers to inquire about reserving a storage unit at their nearest location and can also be used to ask questions about self-storage, including available sizes, current availability, and more.
Public Storage Customer Service Number: 800-688-8057
Customers who wish to modify their reservation for a self-storage unit can do so by calling the customer service number listed below and can use this number to get updates about price changes, information about the unit, available discounts, and other concerns.
Public Storage Customer Service Modify Your Reservation: 888-797-6980
Current public storage users wishing to make a payment by phone can call the number below. For all payments made by phone, transaction fees up to $20 may be charged for these payment methods.
Public Storage Customer Service Pay by Phone: 866-444-4747
Customer Service Hours of Operation:
Mon-Sat 5:00am – 10:00pm PST
Sun 5:00am – 9:00pm PST
For new customers inquiring about Public Storage and wishing to learn more about their available payment plans, customers can call the sales number listed below for more information.
Public Storage Customer Service Sales Number: 833-814-3592
Sales Hours of Operation:
Mon-Sat 3:00am – 10:00pm PST
Sun 3:00am – 9:00pm PST
Public Storage Customer Service Mailing Address
Customers wishing to mail Public Storage for business correspondence, claim disputes, legal transactions, and other information needed by mail, customers can use the mailing address listed below to contact their customer service team.
Public Storage Customer Service Mailing Address: P.O. Box 25050 Glendale, CA 91221-5050 Attn: Customer Service
Public Storage Customer Service Email Address
For customers to contact Public Storage by email, customers are encouraged to fill out the contact form available at the top of the page to receive email correspondence. By filling out the contact form, customers can expect a response from their customer service team within two to three business days.
Public Storage Customer Service Email Address: https://www.publicstorage.com/contact-us
Public Storage Customer Service Help Center
Public Storage’s help center works to direct customers to the appropriate resources and receive help with account management, making payments, changing units, and other concerns. Public Storage provides a complete directory of topics to search through, ranging from storage tips to understanding unit features and other various topics. Customers can also search for answers using the search bar located at the top of the page and narrow down their search through specific keywords.
Public Storage Customer Service Help Center: https://www.publicstorage.com/help-center
Public Storage Customer Service Live Chat
Customers experiencing difficulties navigating through their website can find answers through Public Storage’s live chat feature available at the bottom right-hand corner of the contact us page. By using their live chat feature, customers can speak with a virtual assistant and ask specific questions about their services, account information, and more.
Public Storage Customer Service Live Chat: https://www.publicstorage.com/contact-us
Public Storage Customer Service Contact Us Form
Public Storage can be directly contacted through their contact form. By using the contact form, customers can receive an email from a customer service agent within as little as three business days.
Public Storage Customer Service Contact Us Form: https://www.publicstorage.com/contact-us.
Public Storage Customer Service Mobile App
For keeping track of payments, account information, and managing unit storage space, customers can also download the Public Storage mobile app. Their mobile app is available on both IOS and Android devices to download.
Public Storage Customer Service Social Media
Public Storage provides its customers with various social media websites that can be used to follow their company regarding discounts, payment plan updates, and news updates. Customers can also reach out to their agents through the messaging features available on their social media pages.
About Public Storage
Public Storage is an American self-storage company that provides over 2,000 units to people across the United States. As the largest brand for self-storage services in the U.S., it is considered a real estate investment trust company, meaning it receives more than 90 percent of profits as a return on investment. It is headquartered in Glendale, CA, and has been in operation since 1972.
Customer Service Number: 800-688-8057
Address: 701 Western Ave, Glendale, CA 91201
Contact Points: Phone, email, social media, mail
Services Supported: Self Storage