Disney Store Customer Service Number

If you’re a Disney Store customer, the Disney Store customer service number might be useful if you end up having a problem with an item or an issue with the Disney Store website. Because of the company’s theme park success, the Walt Disney Company has become a global brand, meaning there is a lot of demand for products related to their entertainment productions. The Disney Store was opened to cater to Disney park fans who wanted souvenirs and themed Disney products. The concept has proven very successful. Disney Store has developed a customer care department to help customers who experience issues with orders or other Disney Store-related issues. Below, we will explore these different customer care avenues in more detail.

Disney Store Customer Service Number

If you’re ordering items from the Disney Store, you must have someone to speak with if you require assistance regarding your purchase. You don’t want to end up with an unresolved problem, especially if the product you’re purchasing is a gift. The best way to resolve any issue you have with the Disney Store is to speak with a live person – you can do this by using their customer service number. You can ask about current orders, returns, shipping, product defects, promotions, Disney Store gift cards, credit card questions, and plenty of other Disney Store-related issues.

Disney Store Customer Service Number: 800-328-0368

Disney Store Customer Service Number, Outside the US: 001-407-827-7044

Phone Support Hours: 

Monday through Friday from 7:00 am  to 11:00 pm CST

Saturday from 8:00 am to 4:30 pm CST

Sunday from 12:00 pm to 8:30 pm CST

Disney Store Email Address

To reach customer service via email, use the guest services email address below.

Disney Store Customer Service Email: guest.services@shopdisney.com

Disney Store Contact Form

If you would like to contact the Disney Store online, you can do so via their customer service contact form. There are separate contact forms for Returns & Exchanges, Sales Price Adjustments, Product Inquiries, and Shipping & Delivery. You can ask questions about orders by selecting “Additional Request Options on the main online web form page.

Topics include order inquiries, returns and exchanges, product inquiries, subscriptions, order status inquiries, and general inquiries. You can submit any type of question you have after you select the topic it’s related to.

Disney Store Contact Form, Returns & Exchanges: https://support.shopdisney.com/hc/en-us/requests/new?ticket_form_id=360000066707&onlineWebFormTag=web_en-us_shopdisney_help

Disney Store Contact Form, Sales Price Adjustments: https://support.shopdisney.com/hc/en-us/requests/new?ticket_form_id=1500000276261&onlineWebFormTag=web_en-us_shopdisney_help

Disney Store Contact Form, Product Inquiries: https://support.shopdisney.com/hc/en-us/requests/new?ticket_form_id=360000065108&onlineWebFormTag=web_en-us_shopdisney_help

Disney Store Contact Form, Shipping & Delivery: https://support.shopdisney.com/hc/en-us/requests/new?ticket_form_id=360000065068&onlineWebFormTag=web_en-us_shopdisney_help

Disney Store Main Web Form, Orders: https://support.shopdisney.com/hc/en-us/requests/new?onlineWebFormTag=web_en-us_shopdisney_help

Disney Store Mailing Address

If you don’t want to use any of the previously mentioned contact routes, you can send correspondence to the Disney Store via traditional mail services. Though this is by far the slowest way to get in contact with the customer service team, it is still a possible method of communication. Below is the corporate headquarters mailing address for the Disney Store:

Disney Store Corporate Mailing Address:

The Walt Disney Company
500 S Buena Vista St.,
Burbank, CA, 91521-0007

Disney Store Live Chat

Disney Store offers a live chat feature on the website. You’ll find the blue Live Chat icon in the lower right corner of the Guest Support page.

Disney Store Live Chat on Guest Support Page: https://support.shopdisney.com/hc/en-us

Disney Store Customer Support Website

Sometimes, it’s quicker and easier to fix a problem yourself. You can use the Disney Store Customer Support website if you would like to find standard solutions to common issues.

Visit the Guest Support page to find online resources for tracking orders, returns, and replacements. The page also has sections below for Return Info, Product Inquiry, gift cards, Shipping & Delivery, Accessibility, Disney Visa Card, Gifting Options, and Things to Know. The Live Chat button is also available in the lower right corner of the page.

Common problems you’ll find answers to include order & delivery, online site support, Disney store information, returns, privacy, sizing, Disney gift card questions, and more. You’ll also find Popular Topics below with common questions and even information about careers at Disney.

Disney Store Guest Support Page: https://support.shopdisney.com/hc/en-us

Disney Store Media

As the product of a media company, Disney Store knows how crucial it is to stay up-to-date with communication trends. For this reason, Disney Store has invested heavily in its social media platforms. If you’re looking to communicate with the Disney Store via your social media accounts, you’ll be pleased to know they have platforms on most of the major networks. Below is a list of links to the Disney Store social media accounts:

Disney Store Facebook: https://www.facebook.com/shopdisney/

Disney Store Instagram: https://instagram.com/shopdisney

Disney Store Twitter: https://twitter.com/shopdisney?lang=en

Disney Store Pinterest: http://pinterest.com/shopdisney/

Disney Store LinkedIn: https://www.linkedin.com/company/the-disney-store

About Disney Store

The Disney Store, a chain of specialty stores selling Disney-related items, opened its first store in the Glendale Galleria, California, on March 28, 1987. It was the Walt Disney Company’s first foray into the world of retail and had a unique position within the Disney brand. The concept turned out to be highly successful, with over 330 stores open worldwide and a lucrative online retail operation. 

The stores were designed to provide a Disney-like experience, with interactive elements and dedicated spaces for different Disney products. Over the years, the ownership and operation of the stores went through various changes, including being sold to third-party companies and then reacquired by Disney. The history of the Disney Store reflects its evolution from a standalone retail concept to an integral part of Disney’s merchandise efforts, with a focus on guest services that create magical moments for guests of all ages.

Disney Store Headquarters Location Map