If you have a mortgage through Ditech, it’s nice to know you have the Ditech customer service number to call if you run into any problems. Whether you’re a current or prospective customer, it’s essential to be sure you have a customer support team on standby if you need them. As a large mortgage and refinancing provider in the United States, Ditech takes their customer support efforts seriously. They have many easy-to-use avenues if you’d like to get in touch with their customer care department. Below we will explore your various options in more extensive detail!
Ditech Phone Number
Mortgages are serious business, so it’s nice to know you can speak with a live person if you have any mortgage-related questions. Ditech has a customer service number that can be used to help customers who need assistance with their services. If you need help with your mortgage, mortgage application, payments, refinancing, interest rates, insurance, or other Ditech related issues, give their customer service number a call.
For Ditech’s customer service team dial 1-800-643-0202.
Ditech customer service number hours are as follows:
Monday – Friday: 7:00 AM – 8:00 PM (CT)
Saturday: 7:00 AM – 1:00 PM (CT)
Ditech Email/Contact Form
If you would prefer to contact Ditech via email, there isn’t a direct email address to their customer service team. Instead, you can head to their online contact page to fill in a contact form: https://www.ditech.com/contact-us/customer-service-representative/. Here you will be able to input your personal details and receive an email response from their customer service team.
Customers use this contact form to ask questions about their accounts, dispute chargers, change payment methods, and set up AutoPay. You can ask questions about any Ditech related topic – you do not need to be a current Ditech customer to access this online contact form.
Ditech Mailing Address
If you prefer to liaise with Ditech using traditional mail platforms, they do accept customer service inquiries to their head office’s address. Below is the full mailing address for any Ditech related customer service mail:
Ditech Customer Service
PO Box 6172
Rapid City, SD 57709-6172
The United States of America
Ditech Live Chat
Unfortunately, Ditech does not have a live chat platform for their customers. Instead, you should use one of the many other customer service avenues they currently provide.
Ditech Customer Support Website
Ditech has an easy-to-use customer support website that can help you quickly find solutions to problems. To find Ditech’s customer support site, head to the customer service URL at https://www.ditech.com/contact-us/customer-service-representative/. Here you will see an FAQ drop-down menu that will contain a range of topics you can receive assistance with. Common problems include account maintenance, escrow issues, payments, online billing, online applications, refinancing, SmartWatch, and many other common problems.
Ditech Social Media Accounts
Like most modern companies, Ditech uses social media to better connect with their clientele. They understand that many modern consumers prefer to communicate using social media channels. They have established profiles on most of the major social media networks. They use their social media profiles to provide customer support, post industry news, and advertise offers currently available through their company. Links to Ditech’s social media accounts are below:
Ditech’s Facebook: https://www.facebook.com/ditech/
Ditech’s Twitter: https://twitter.com/ditech
Ditech’s LinkedIn: https://www.linkedin.com/company/ditech-com
Ditech’s Google+: https://plus.google.com/+DitechMortgage
Ditech is a large mortgage and refinancing provider in the United States. The company started lending in 1995, making it a relatively new entrant to the US housing market. During the subprime mortgage crisis, Ditech stopped lending to consumers for about five years – the firm has since re-entered the US housing market. Ditech’s head office is in Fort Washington, Pennsylvania – the company currently employs over 7,000 staff throughout the country.
Ditech provides a range of different lending products, all of which focus on the home lending market. They also help customers refinance current loans. At present, Anthony Renzi is the Chief Operating Officer of Ditech.